After a short summer break with almost no mentioning of the word PLM, it is time to continue this series of posts exploring the future of “connected” PLM. For those who also started with a cleaned-up memory, here is a short recap:
In part 1, I rush through more than 60 years of product development, starting from vellum drawings ending with the current PLM best practice for product development, the item-centric approach.
In part 2, I painted a high-level picture of the future, introducing the concept of digital platforms, which, if connected wisely, could support the digital enterprise in all its aspects. The five platforms I identified are the ERP and CRM platform (the oldest domains).
Next, the MES and PIP platform(modern domains to support manufacturing and product innovation in more detail) and the IoT platform (needed to support connected products and customers).
In part 3, I explained what is data-driven and how data-driven is closely connected to a model-based approach. Here we abandon documents (electronic files) as active information carriers. Documents will remain, however, as reports, baselines, or information containers. In this post, I ended up with seven topics related to data-driven, which I will discuss in upcoming posts.
Hopefully, by describing these topics – and for sure, there are more related topics – we will better understand the connected future and make decisions to enable the future instead of freezing the past.
Topic 1 for this post:
Data-driven does not imply, there needs to be a single environment, a single database that contains all information. As I mentioned in my previous post, it will be about managing connected datasets federated. It is not anymore about owned the data; it is about access to reliable data.
Platform or a collection of systems?
One of the first (marketing) hurdles to take is understanding what a data platform is and what is a collection of systems that work together, sold as a platform.
CIMdata published in 2017 an excellent whitepaper positioning the PIP (Product Innovation Platform): Product Innovation Platforms: Definition, Their Role in the Enterprise, and Their Long-Term Viability. CIMdata’s definition is extensive and covers the full scope of product innovation. Of course, you can find a platform that starts from a more focused process.
For example, look at OpenBOM (focus on BOM collaboration), OnShape (focus on CAD collaboration) or even Microsoft 365 (historical, document-based collaboration).
The idea behind a platform is that it provides basic capabilities connected to all stakeholders, inside and outside your company. In addition, to avoid that these capabilities are limited, a platform should be open and able to connect with other data sources that might be either local or central available.
From these characteristics, it is clear that the underlying infrastructure of a platform must be based on a multitenant SaaS infrastructure, still allowing local data to be connected and shielded for performance or IP reasons.
The picture below describes the business benefits of a Product Innovation Platform as imagined by Accenture in 2014
Link to CIMdata’s 2014 commentary of Digital PLM HERE
Sometimes vendors sell their suite of systems as a platform. This is a marketing trick because when you want to add functionality to your PLM infrastructure, you need to install a new system and create or use interfaces with the existing systems, not really a scalable environment.
In addition, sometimes, the collaboration between systems in such a marketing platform is managed through proprietary exchange (file) formats.
A practice we have seen in the construction industry before cloud connectivity became available. However, a so-called end-to-end solution working on PowerPoint implemented in real life requires a lot of human intervention.
Not a single environment
There has always been the debate:
“Do I use best-in-class tools, supporting the end-user of the software, or do I provide an end-to-end infrastructure with more generic tools on top of that, focusing on ease of collaboration?”
In the system approach, the focus was most of the time on the best-in-class tools where PLM-systems provide the data governance. A typical example is the item-centric approach. It reflects the current working culture, people working in their optimized siloes, exchanging information between disciplines through (neutral) files.
The platform approach makes it possible to deliver the optimized user interface for the end-user through a dedicated app. Assuming the data needed for such an app is accessible from the current platform or through other systems and platforms.
It might be tempting as a platform provider to add all imaginable data elements to their platform infrastructure as much as possible. The challenge with this approach is whether all data should be stored in a central data environment (preferably cloud) or federated. And what about filtering IP?
In my post PLM and Supply Chain Collaboration, I described the concept of having an intermediate hub (ShareAspace) between enterprises to facilitate real-time data sharing, however carefully filtered which data is shared in the hub.
It may be clear that storing everything in one big platform is not the future. As I described in part 2, in the end, a company might implement a maximum of five connected platforms (CRM, ERP, PIP, IoT and MES). Each of the individual platforms could contain a core data model relevant for this part of the business. This does not imply there might be no other platforms in the future. Platforms focusing on supply chain collaboration, like ShareAspace or OpenBOM, will have a value proposition too. In the end, the long-term future is all about realizing a digital tread of information within the organization.
Will we ever reach a perfectly connected enterprise or society? Probably not. Not because of technology but because of politics and human behavior. The connected enterprise might be the most efficient architecture, but will it be social, supporting all humanity. Predicting the future is impossible, as Yuval Harari described in his book: 21 Lessons for the 21st Century. Worth reading, still a collection of ideas.
Proprietary data model or standards?
So far, when you are a software vendor developing a system, there is no restriction in how you internally manage your data. In the domain of PLM, this meant that every vendor has its own proprietary data model and behavior.
I have learned from my 25+ years of experience with systems that the original design of a product combined with the vendor’s culture defines the future roadmap. So even if a PLM vendor would rewrite all their software to become data-driven, the ways of working, the assumptions will be based on past experiences.
This makes it hard to come to unified data models and methodology valid for our PLM domain. However, large enterprises like Airbus and Boeing and the major Automotive suppliers have always pushed for standards as they will benefit the most from standardization.
The recent PDT conferences were an example of this, mainly the 2020 Fall conference. Several Aerospace & Defense PLM Action groups reported their progress.
You can read my impression of this event in The weekend after PLM Roadmap / PDT 2020 – part 1 and The next weekend after PLM Roadmap PDT 2020 – part 2.
It would be interesting to see a Product Innovation Platform built upon a data model as much as possible aligned to existing standards. Probably it won’t happen as you do not make money from being open and complying with standards as a software vendor. Still, companies should push their software vendors to support standards as this is the only way to get larger connected eco-systems.
I do not believe in the toolkit approach where every company can build its own data model based on its current needs. I have seen this flexibility with SmarTeam in the early days. However, it became an upgrade risk when new, overlapping capabilities were introduced, not matching the past.
In addition, a flexible toolkit still requires a robust data model design done by experienced people who have learned from their mistakes.
The benefit of using standards is that they contain the learnings from many people involved.
Conclusion
I did not like writing this post so much, as my primary PLM focus lies on people and methodology. Still, understanding future technologies is an important point to consider. Therefore, this time a not-so-exciting post. There is enough to read on the internet related to PLM technology; see some of the recent articles below. Enjoy
Matthias Ahrens shared: Integrated Product Lifecycle Management (Google translated from German)
Oleg Shilovitsky wrote numerous articles related to technology –
in this context:
3 Challenges of Unified Platforms and System Locking and
SaaS PLM Acceleration Trends



It is essential to realize that a digital transformation in the PLM domain is challenging. No company or vendor has the perfect blueprint available to provide an end-to-end answer for a connected enterprise. In addition, I assume it will take 10 – 20 years till we will be familiar with the concepts.
Although I prefer discussing methodology, I believe before moving into that area, I need to clarify some more technical points before moving forward. My apologies for writing it in such a simple manner. This information should be accessible for the majority of readers.
I often mention a data-driven environment, but what do I mean precisely by that. For me, a data-driven environment means that all information is stored in a dataset that contains a single aspect of information in a standardized manner, so it becomes accessible by outside tools.


When the part would change in a document-driven environment, the effort is much higher.






Now, thanks to digitalization, we can connect and format information in real-time. Now we can provide every stakeholder in the company’s business to have almost real-time visibility on what is happening (if allowed). We have seen the benefits of platformization, where the benefits come from real-time connectivity within an ecosystem.







Of course, several vendors sell more than one platform or even create the impression that everything is connected as a single platform. Usually, this is not the case, as each platform has its specific data model and combining them in a single platform would hurt the overall performance.
Or even more complex, it might be a product manager wanting to know how individual products behave in the field to decide on enhancements and new features. This could be a PIP, CRM, IoT and MES collaboration scenario if traceability of serial numbers is needed.



Making a prototype was, depending on the complexity of the product, the interpretation of the drawings and manufacturability of a product, not always that easy. After a first release, further modifications to the product definition were often marked on the manufacturing drawings using a red pencil. Terms like blueprint and redlining come from the age of paper drawings.


Still, (electronic) drawings were the contractual deliverable when interacting with suppliers and manufacturing. As students were more and more trained with the 3D CAD tools, the traditional art of the draftsman disappeared.







Jennifer, first of all, can you bring some clarity in terminology. When I discussed the various model-based approaches, the first response I got was that model-based is all about 3D Models and that a lot of the TLA’s are just marketing terminology.
Model-Based means many things to many different viewpoints and systems of interest. All these perspectives lead us down many rabbit holes, and we are often left confused when first exposed to the big concepts of model-based.





















This year, it was a two-day conference with approximately 200 attendees discussing how emerging technologies can disrupt the current PLM landscape and reshape the PLM Value Equation. During the first day of the conference, we focused on technology.




This was the presentation I have been waiting for. 




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