You are currently browsing the tag archive for the ‘Digital Enterprise’ tag.

After the first article discussing “The Future of PLM,” now again a post in the category of PLM and complementary practices/domains a topic that is already for a long time on the radar: Model-Based Definition, I am glad to catch up with Jennifer Herron, founder of Action Engineering, who is one of the thought leaders related to Model-Based Definition (MBD) and Model-Based Enterprise (MBE).

In 2016 I spoke with Jennifer after reading her book: “Re-Use Your CAD – The Model-Based CAD Handbook”. At that time, the discussion was initiated through two articles on Engineering.com. Action Engineering introduced OSCAR seven years later as the next step towards learning and understanding the benefits of Model-Based Definition.

Therefore, it is a perfect moment to catch up with Jennifer. Let’s start.

 

Model-Based Definition

Jennifer, first of all, can you bring some clarity in terminology. When I discussed the various model-based approaches, the first response I got was that model-based is all about 3D Models and that a lot of the TLA’s are just marketing terminology.
Can you clarify which parts of the model-based enterprise you focus on and with the proper TLA’s?

Model-Based means many things to many different viewpoints and systems of interest. All these perspectives lead us down many rabbit holes, and we are often left confused when first exposed to the big concepts of model-based.

At Action Engineering, we focus on Model-Based Definition (MBD), which uses and re-uses 3D data (CAD models) in design, fabrication, and inspection.

There are other model-based approaches, and the use of the word “model” is always a challenge to define within the proper context.

For MBD, a model is 3D CAD data that comes in both native and neutral formats

Another model-based approach is Model-Based Systems Engineering (MBSE). The term “model” in this context is a formalized application of modeling to support system requirements, design, analysis, verification and validation activities beginning in the conceptual design phase and continuing throughout development and later lifecycle phases.

<Jos> I will come back on Model-Based Systems Engineering in future posts

Sometimes MBSE is about designing widgets, and often it is about representing the entire system and the business operations. For MBD, we often focus our education on the ASME Y14.47 definition that MBD is an annotated model and associated data elements that define the product without a drawing.

Model-Based Definition for Everybody?

I believe it took many years till 3D CAD design became a commodity; however, I still see the disconnected 2D drawing used to specify a product or part for manufacturing or suppliers. What are the benefits of model-based definition?
Are there companies that will not benefit from the model-based definition?

There’s no question that the manufacturing industry is addicted to their drawings. There are many reasons why, and yet mostly the problem is lack of awareness of how 3D CAD data can make design, fabrication, and inspection work easier.

For most, the person doing an inspection in the shipping and receiving department doesn’t have exposure to 3D data, and the only thing they have is a tabulated ERP database and maybe a drawing to read. If you plop down a 3D viewable that they can spin and zoom, they may not know how that relates to their job or what you want them to do differently.

Today’s approach of engineering championing MBD alone doesn’t work. To evolve information from the 2D drawing onto the 3D CAD model without engaging the stakeholders (machinists, assembly technicians, and inspectors) never yields a return on investment.

Organizations that succeed in transitioning to MBD are considering and incorporating all departments that touch the drawing today.

Incorporating all departments requires a vision from the management. Can you give some examples of companies that have transitioned to MBD, and what were the benefits they noticed?

I’ll give you an example of a small company with no First Article Inspection (FAI) regulatory requirements and a huge company with very rigorous FAI requirements.

 

Note: click on the images below to enjoy the details.

The small company instituted a system of CAD modeling discipline that allowed them to push 3D viewable information directly to the factory floor. The assembly technicians instantly understood engineering’s requirements faster and better.

The positive MBD messages for these use cases are 3D  navigation, CAD Re-Use, and better control of their revisions on the factory floor.

 

The large company has added inspection requirements directly onto their engineering and created a Bill of Characteristics (BOC) for the suppliers and internal manufacturers. They are removing engineering ambiguity, resulting in direct digital information exchange between engineering, manufacturing, and quality siloes.

These practices have reduced error and reduced time to market.

The positive MBD messages for these use cases are unambiguous requirements capture by Engineering, Quality Traceability, and Model-Based PMI (Product and Manufacturing Information).

Model-Based Definition and PLM?

How do you see the relation between Model-Based Definition and PLM? Is a PLM system a complication or aid to implement a Model-Based Definition? And do you see a difference between the old and new PLM Vendors?

Model-Based Definition data is complex and rich in connected information, and we want it to be. With that amount of connected data, a data management system (beyond upload/download of documents) must keep all that data straight.

Depending on the size and function of an organization, a PLM may not be needed. However, a way to manage changes and collaboration amongst those using 3D data is necessary. Sometimes that results in a less sophisticated Product Data Management (PDM) system. Large organizations often require PLM.

There is significant resistance to doing MBD and PLM implementations simultaneously because PLM is always over budget and behind schedule. However, doing just MBD or just PLM without the other doesn’t work either. I think you should be brave and do both at once.

I think we can debate why PLM is always over budget and behind schedule. I hear the same about ERP implementations. Perhaps it has to deal with the fact that enterprise applications have to satisfy many users?

I believe that working with model versions and file versions can get mixed in larger organizations, so there is a need for PDM or PLM. Have you seen successful implementations of both interacting together?

Yes, the only successful MBD implementations are those that already have a matured PDM/PLM (scaled best to the individual business).

 

Model-Based Definition and Digital Transformation

In the previous question, we already touched on the challenge of old and modern PLM. How do you see the introduction of Model-Based Definition addressing the dreams of Industry 4.0, the Digital Twin and other digital concepts?

I just gave a presentation at the ASME Digital Twin Summit discussing the importance of MBD for the Digital Twin. MBD is a foundational element that allows engineering to compare their design requirements to the quality inspection results of digital twin data.

The feedback loop between Engineering and Quality is fraught with labor-intensive efforts in most businesses today.

Leveraging the combination of MBD and Digital Twin allows automation possibilities to speed up and increase the accuracy of the engineering to inspection feedback loop. That capability helps organizations realize the vision of Industry 4.0.

And then there is OSCAR.

I noticed you announced OSCAR. First, I thought OSCAR was a virtual aid for model-based definition, and I liked the launching page HERE. Can you tell us more about what makes OSCAR unique?

One thing that is hard with MBD implementation is there is so much to know. Our MBDers at Action Engineering have been involved with MBD for many years and with many companies. We are embedded in real-life transitions from using drawings to using models.

Suppose you start down the model-based path for digital manufacturing. In that case, there are significant investments in time to learn how to get to the right set of capabilities and the right implementation plan guided by a strategic focus. OSCAR reduces that ramp-up time with educational resources and provides vetted and repeatable methods for an MBD implementation.

OSCAR combines decades of Action Engineering expertise and lessons learned into a multi-media textbook of sorts. To kickstart an individual or an organization’s MBD journey, it includes asynchronous learning, downloadable resources, and CAD examples available in Creo, NX, and SOLIDWORKS formats.

CAD users can access how-to training and downloadable resources such as the latest edition of Re-Use Your CAD (RUYC). OSCAR enables process improvement champions to make their case to start the MBD journey. We add content regularly and post what’s new. Free trials are available to check out the online platform.

Learn more about what OSCAR is here:

Want to learn more?

In this post, I believe we only touched the tip of the iceberg. There is so much to learn and understand. What would you recommend to a reader of this blog who got interested?

 

RUYC (Re-Use Your CAD)  is an excellent place to start, but if you need more audio-visual, and want to see real-life examples of MBD in action, get a Training subscription of OSCAR to get rooted in the vocabulary and benefits of MBD with a Model-Based Enterprise. Watch the videos multiple times! That’s what they are for. We love to work with European companies and would love to support you with a kickstart coaching package to get started.

What I learned

First of all, I learned that Jennifer is a very pragmatic person. Her company (Action Engineering) and her experience are a perfect pivot point for those who want to learn and understand more about Model-Based Definition. In particular, in the US, given her strong involvement in the American Society of Mechanical Engineers (ASME).

I am still curious if European or Asian counterparts exist to introduce and explain the benefits and usage of Model-Based Definition to their customers.  Feel free to comment.

Next, and an important observation too, is the fact that Jennifer also describes the tension between Model-Based Definition and PLM. Current PLM systems might be too rigid to support end-to-end scenarios, taking benefit of the Model-Based definition.

I have to agree here. PLM Vendors mainly support their own MBD (model-based definition), where the ultimate purpose is to share all product-related information using various models as the main information carriers efficiently.

We have to study and solve a topic in the PLM domain, as I described in my technical highlights from the PLM Road Map & PDT Spring 2021 conference.

There is work to do!

Conclusion

Model-Based Definition is, for me, one of the must-do steps of a company to understand the model-based future. A model-based future sometimes incorporates Model-Based Systems Engineering, a real Digital Thread and one or more Digital Twins (depending on your company’s products).

It is a must-do activity because companies must transform themselves to depend on digital processes and digital continuity of data to remain competitive. Document-driven processes relying on the interpretation of a person are not sustainable.

 

After the first article discussing “The Future of PLM,” now again a post in the category of PLM and complementary practices/domains a topic that is already for a long time on the radar: Model-Based Definition, I am glad to catch up with Jennifer Herron, founder of Action Engineering, who is one of the thought leaders related to Model-Based Definition (MBD) and Model-Based Enterprise (MBE).

In 2016 I spoke with Jennifer after reading her book: “Re-Use Your CAD – The Model-Based CAD Handbook”. At that time, the discussion was initiated through two articles on Engineering.com. Action Engineering introduced OSCAR seven years later as the next step towards learning and understanding the benefits of Model-Based Definition.

Therefore, it is a perfect moment to catch up with Jennifer. Let’s start.

 

Model-Based Definition

Jennifer, first of all, can you bring some clarity in terminology. When I discussed the various model-based approaches, the first response I got was that model-based is all about 3D Models and that a lot of the TLA’s are just marketing terminology.
Can you clarify which parts of the model-based enterprise you focus on and with the proper TLA’s?

Model-Based means many things to many different viewpoints and systems of interest. All these perspectives lead us down many rabbit holes, and we are often left confused when first exposed to the big concepts of model-based.

At Action Engineering, we focus on Model-Based Definition (MBD), which uses and re-uses 3D data (CAD models) in design, fabrication, and inspection.

There are other model-based approaches, and the use of the word “model” is always a challenge to define within the proper context.

For MBD, a model is 3D CAD data that comes in both native and neutral formats

Another model-based approach is Model-Based Systems Engineering (MBSE). The term “model” in this context is a formalized application of modeling to support system requirements, design, analysis, verification and validation activities beginning in the conceptual design phase and continuing throughout development and later lifecycle phases.

<Jos> I will come back on Model-Based Systems Engineering in future posts

Sometimes MBSE is about designing widgets, and often it is about representing the entire system and the business operations. For MBD, we often focus our education on the ASME Y14.47 definition that MBD is an annotated model and associated data elements that define the product without a drawing.

Model-Based Definition for Everybody?

I believe it took many years till 3D CAD design became a commodity; however, I still see the disconnected 2D drawing used to specify a product or part for manufacturing or suppliers. What are the benefits of model-based definition?
Are there companies that will not benefit from the model-based definition?

There’s no question that the manufacturing industry is addicted to their drawings. There are many reasons why, and yet mostly the problem is lack of awareness of how 3D CAD data can make design, fabrication, and inspection work easier.

For most, the person doing an inspection in the shipping and receiving department doesn’t have exposure to 3D data, and the only thing they have is a tabulated ERP database and maybe a drawing to read. If you plop down a 3D viewable that they can spin and zoom, they may not know how that relates to their job or what you want them to do differently.

Today’s approach of engineering championing MBD alone doesn’t work. To evolve information from the 2D drawing onto the 3D CAD model without engaging the stakeholders (machinists, assembly technicians, and inspectors) never yields a return on investment.

Organizations that succeed in transitioning to MBD are considering and incorporating all departments that touch the drawing today.

Incorporating all departments requires a vision from the management. Can you give some examples of companies that have transitioned to MBD, and what were the benefits they noticed?

I’ll give you an example of a small company with no First Article Inspection (FAI) regulatory requirements and a huge company with very rigorous FAI requirements.

 

Note: click on the images below to enjoy the details.

The small company instituted a system of CAD modeling discipline that allowed them to push 3D viewable information directly to the factory floor. The assembly technicians instantly understood engineering’s requirements faster and better.

The positive MBD messages for these use cases are 3D  navigation, CAD Re-Use, and better control of their revisions on the factory floor.

 

The large company has added inspection requirements directly onto their engineering and created a Bill of Characteristics (BOC) for the suppliers and internal manufacturers. They are removing engineering ambiguity, resulting in direct digital information exchange between engineering, manufacturing, and quality siloes.

These practices have reduced error and reduced time to market.

The positive MBD messages for these use cases are unambiguous requirements capture by Engineering, Quality Traceability, and Model-Based PMI (Product and Manufacturing Information).

Model-Based Definition and PLM?

How do you see the relation between Model-Based Definition and PLM? Is a PLM system a complication or aid to implement a Model-Based Definition? And do you see a difference between the old and new PLM Vendors?

Model-Based Definition data is complex and rich in connected information, and we want it to be. With that amount of connected data, a data management system (beyond upload/download of documents) must keep all that data straight.

Depending on the size and function of an organization, a PLM may not be needed. However, a way to manage changes and collaboration amongst those using 3D data is necessary. Sometimes that results in a less sophisticated Product Data Management (PDM) system. Large organizations often require PLM.

There is significant resistance to doing MBD and PLM implementations simultaneously because PLM is always over budget and behind schedule. However, doing just MBD or just PLM without the other doesn’t work either. I think you should be brave and do both at once.

I think we can debate why PLM is always over budget and behind schedule. I hear the same about ERP implementations. Perhaps it has to deal with the fact that enterprise applications have to satisfy many users?

I believe that working with model versions and file versions can get mixed in larger organizations, so there is a need for PDM or PLM. Have you seen successful implementations of both interacting together?

Yes, the only successful MBD implementations are those that already have a matured PDM/PLM (scaled best to the individual business).

 

Model-Based Definition and Digital Transformation

In the previous question, we already touched on the challenge of old and modern PLM. How do you see the introduction of Model-Based Definition addressing the dreams of Industry 4.0, the Digital Twin and other digital concepts?

I just gave a presentation at the ASME Digital Twin Summit discussing the importance of MBD for the Digital Twin. MBD is a foundational element that allows engineering to compare their design requirements to the quality inspection results of digital twin data.

The feedback loop between Engineering and Quality is fraught with labor-intensive efforts in most businesses today.

Leveraging the combination of MBD and Digital Twin allows automation possibilities to speed up and increase the accuracy of the engineering to inspection feedback loop. That capability helps organizations realize the vision of Industry 4.0.

And then there is OSCAR.

I noticed you announced OSCAR. First, I thought OSCAR was a virtual aid for model-based definition, and I liked the launching page HERE. Can you tell us more about what makes OSCAR unique?

One thing that is hard with MBD implementation is there is so much to know. Our MBDers at Action Engineering have been involved with MBD for many years and with many companies. We are embedded in real-life transitions from using drawings to using models.

Suppose you start down the model-based path for digital manufacturing. In that case, there are significant investments in time to learn how to get to the right set of capabilities and the right implementation plan guided by a strategic focus. OSCAR reduces that ramp-up time with educational resources and provides vetted and repeatable methods for an MBD implementation.

OSCAR combines decades of Action Engineering expertise and lessons learned into a multi-media textbook of sorts. To kickstart an individual or an organization’s MBD journey, it includes asynchronous learning, downloadable resources, and CAD examples available in Creo, NX, and SOLIDWORKS formats.

CAD users can access how-to training and downloadable resources such as the latest edition of Re-Use Your CAD (RUYC). OSCAR enables process improvement champions to make their case to start the MBD journey. We add content regularly and post what’s new. Free trials are available to check out the online platform.

Learn more about what OSCAR is here:

Want to learn more?

In this post, I believe we only touched the tip of the iceberg. There is so much to learn and understand. What would you recommend to a reader of this blog who got interested?

 

RUYC (Re-Use Your CAD)  is an excellent place to start, but if you need more audio-visual, and want to see real-life examples of MBD in action, get a Training subscription of OSCAR to get rooted in the vocabulary and benefits of MBD with a Model-Based Enterprise. Watch the videos multiple times! That’s what they are for. We love to work with European companies and would love to support you with a kickstart coaching package to get started.

What I learned

First of all, I learned that Jennifer is a very pragmatic person. Her company (Action Engineering) and her experience are a perfect pivot point for those who want to learn and understand more about Model-Based Definition. In particular, in the US, given her strong involvement in the American Society of Mechanical Engineers (ASME).

I am still curious if European or Asian counterparts exist to introduce and explain the benefits and usage of Model-Based Definition to their customers.  Feel free to comment.

Next, and an important observation too, is the fact that Jennifer also describes the tension between Model-Based Definition and PLM. Current PLM systems might be too rigid to support end-to-end scenarios, taking benefit of the Model-Based definition.

I have to agree here. PLM Vendors mainly support their own MBD (model-based definition), where the ultimate purpose is to share all product-related information using various models as the main information carriers efficiently.

We have to study and solve a topic in the PLM domain, as I described in my technical highlights from the PLM Road Map & PDT Spring 2021 conference.

There is work to do!

Conclusion

Model-Based Definition is, for me, one of the must-do steps of a company to understand the model-based future. A model-based future sometimes incorporates Model-Based Systems Engineering, a real Digital Thread and one or more Digital Twins (depending on your company’s products).

It is a must-do activity because companies must transform themselves to depend on digital processes and digital continuity of data to remain competitive. Document-driven processes relying on the interpretation of a person are not sustainable.

 

Last week I wrote about the recent PLM Road Map & PDT Spring 2021 conference day 1, focusing mainly on technology. There were also interesting sessions related to exploring future methodologies for a digital enterprise. Now on Day 2, we started with two sessions related to people and methodology, indispensable when discussing PLM topics.

Designing and Keeping Great Teams

This keynote speech from Noshir Contractor, Professor of Behavioral Sciences in the McCormick School of Engineering & Applied Science, intrigued me as the subtitle states: Lessons from Preparing for Mars. What Can PLM Professionals Learn from This?

You might ask yourself, is a PLM implementation as difficult and as complex as a mission to Mars? I hoped, so I followed with great interest Noshir’s presentation.

Noshir started by mentioning that many disruptive technologies have emerged in recent years, like Teams, Slack, Yammer and many more.

The interesting question he asked in the context of PLM is:

As the domain of PLM is all about trying to optimize effective collaboration, this is a fair question

Structural Signatures

Noshir shared with us that it is not the most crucial point to look at people’s individual skills but more about who they know.
Measure who they work with is more important than who they are.

Based on this statement, Noshir showed some network patterns of different types of networks.

Click on the image to see the enlarged picture.

It is clear from these patterns how organizations communicate internally and/or externally. It would be an interesting exercise to perform in a company and to see if the analysis matches the perceived reality.

Noshir’s research was used by NASA to analyze and predict the right teams for a mission to Mars.

Noshir went further by proposing what PLM can learn from teams that are going into space. And here, I was not sure about the parallel. Is a PLM project comparable to a mission to Mars? I hope not! I have always advocated that a PLM implementation is a journey. Still, I never imagined that it could be a journey into the remote unknown.

Noshir explained that they had built tools based on their scientific model to describe and predict how teams could evolve over time. He believes that society can also benefit from these learnings. Many inventions from the past were driven by innovations coming from space programs.

I believe Noshir’s approach related to team analysis is much more critical for organizations with a mission. How do you build multidisciplinary teams?

The proposed methodology is probably best for a holocracy based organization. Holocrazy is an interesting concept for companies to get their employees committed, however, it also demands a type of involvement that not every person can deliver.  For me, coming back to PLM, as a strategy to enable collaboration, the effectiveness of collaboration depends very much on the organizational culture and created structure.

DISRUPTION – EXTINCTION or still EVOLUTION?

We talk a lot about disruption because disruption is a painful process that you do not like to happen to yourself or your company. In the context of this conference’s theme, I discussed the awareness that disruptive technologies will be changing the PLM Value equation.

However, disruptive technologies are not alone sufficient. In PLM, we have to deal with legacy data, legacy processes, legacy organization structures, and often legacy people.

A disruption like the switch from mini-computers to PCs (killed DEC) or from Symbian to iOS (killed Nokia) is therefore not likely to happen that fast. Still, there is a need to take benefit from these new disruptive technologies.

My presentation was focusing on describing the path of evolution and focus areas for the PLM community. Doing nothing means extinction; experimenting and learning towards the future will provide an evolutionary way.

Starting from acknowledging that there is an incompatibility between data produced most of the time now and the data needed in the future, I explained my theme: From Coordinated to Connected. As a PLM community, we should spend more time together in focus groups, conferences on describing and verifying methodology and best practices.

Nigel Shaw (EuroStep) and Mark Williams (Boeing) hinted in this direction during this conference  (see day 1). Erik Herzog (SAAB Aeronautics) brought this topic to last year’s conference (see day 3). Outside this conference, I have comparable touchpoints with Martijn Dullaert when discussing Configuration Management in the future in relation to PLM.

In addition, this decade will probably be the most disruptive decade we have known in humanity due to external forces that push companies to change. Sustainability regulations from governments (the Paris agreement),  the implementation of circular economy concepts combined with the positive and high Total Share Holder return will push companies to adapt themselves more radical than before.

What is clear is that disruptive technologies and concepts, like Industry 4.0, Digital Thread and Digital Twin, can serve a purpose when implemented efficiently, ensuring the business becomes sustainable.

Due to the lack of end-to-end experience, we need focus groups and conferences to share progress and lessons learned. And we do not need to hear the isolated vendor success stories here as a reference, as often they are siloed again and leading to proprietary environments.

You can see my full presentation on SlideShare: DISRUPTION – EXTINCTION or still EVOLUTION?

 

Building a profitable Digital T(win) business

Beatrice Gasser,  Technical, Innovation, and Sustainable Development Director from the Egis group, gave an exciting presentation related to the vision and implementation of digital twins in the construction industry.

The Egis group both serves as a consultancy firm as well as an asset management organization. You can see a wide variety of activities on their website or have a look at their perspectives

Historically the construction industry has been lagging behind having low productivity due to fragmentation, risk aversion and recently, more and more due to the lack of digital talent. In addition, some of the construction companies make their money from claims inside of having a smooth and profitable business model.

Without innovation in the construction industry, companies working the traditional way would lose market share and investor-focused attention, as we can see from the BCG diagram I discussed in my session.

The digital twin of construction is an ideal concept for the future. It can be built in the design phase to align all stakeholders, validate and integrate solutions and simulate the building operational scenarios at almost zero materials cost. Egis estimates that by using a digital twin during construction, the engineering and construction costs of a building can be reduced between 15 and 25 %

More importantly, the digital twin can also be used to first simulate operations and optimize energy consumption. The connected digital twin of an existing building can serve as a new common data environment for future building stakeholders. This could be the asset owner, service companies, and even the regulatory authorities needing to validate the building’s safety and environmental impact.

Beatrice ended with five principles essential to establish a digital twin, i.e

I think the construction industry has a vast potential to disrupt itself. Faster than the traditional manufacturing industries due to their current needs to work in a best-connected manner.

Next, there is almost no legacy data to deal with for these companies. Every new construction or building is a unique project on its own. The key differentiators will be experience and efficient ways of working.

It is about the belief, the guts and the skilled people that can make it work – all for a more efficient and sustainable future.

 

 

Leveraging PLM and Cloud Technology for Market Success

Stan Przybylinski, Vice President of CIMdata, reported their global survey related to the cloud, completed in early 2021.  Also, Stan typified Industry 4.0 as a connected vision and cloud and digital thread as enablers to implementing this vision.

The companies interviewed showed a lot of goodwill to make progress – click on the image to see the details. CIMdata is also working with PLM Vendors to learn and describe better the areas of beneft. I remain curious about who comes with a realization and business case that is future-proof. This will define our new PLM Value Equation.

 

Conclusion

These were two exciting days with enough mentioning of disruptive technologies. Our challenge in the PLM domain will be to give them a purpose. A purpose is likely driven by external factors related to the need for a sustainable future.  Efficiency and effectiveness must come from learning to work in connected environments (digital twin, digital thread, industry 4.0, Model-Based (Systems) Engineering.

Note: You might have seen the image below already – a nice link between sustainability and the mission to Mars

One of my favorite conferences is the PLM Road Map & PDT conference. Probably because in the pre-COVID days, it was the best PLM conference to network with peers focusing on PLM practices, standards, and sustainability topics. Now the conference is virtual, and hopefully, after the pandemic, we will meet again in the conference space to elaborate on our experiences further.

Last year’s fall conference was special because we had three days filled with a generic PLM update and several A&D (Aerospace & Defense) working groups updates, reporting their progress and findings. Sessions related to the Multiview BOM researchGlobal Collaboration, and several aspects of Model-Based practices: Model-Based Definition, Model-Based Engineering & Model-Based Systems engineering.

All topics that I will elaborate on soon. You can refresh your memory through these two links:

This year, it was a two-day conference with approximately 200 attendees discussing how emerging technologies can disrupt the current PLM landscape and reshape the PLM Value Equation. During the first day of the conference, we focused on technology.

On the second day, we looked in addition to the impact new technology has on people and organizations.

Today’s Emerging Trends & Disrupters

Peter Bilello, CIMdata’s President & CEO, kicked off the conference by providing CIMdata observations of the market. An increasing number of technology capabilities, like cloud, additive manufacturing, platforms, digital thread, and digital twin, all with the potential of realizing a connected vision. Meanwhile, companies evolve at their own pace, illustrating that the gap between the leaders and followers becomes bigger and bigger.

Where is your company? Can you afford to be a follower? Is your PLM ready for the future? Probably not, Peter states.

Next, Peter walked us through some technology trends and their applicability for a future PLM, like topological data analytics (TDA), the Graph Database, Low-Code/No-Code platforms, Additive Manufacturing, DevOps, and Agile ways of working during product development. All capabilities should be related to new ways of working and updated individual skills.

I fully agreed with Peter’s final slide – we have to actively rethink and reshape PLM – not by calling it different but by learning, experimenting, and discussing in the field.

Digital Transformation Supporting Army Modernization

An interesting viewpoint related to modern PLM came from Dr. Raj Iyer, Chief Information Officer for IT Reform from the US Army. Rai walked us through some of the US Army’s challenges, and he gave us some fantastic statements to think about. Although an Army cannot be compared with a commercial business, its target remains to be always ahead of the competition and be aware of the competition.

Where we would say “data is the new oil”, Rai Iyer said: “Data is the ammunition of the future fight – as fights will more and more take place in cyberspace.”

The US Army is using a lot of modern technology – as the image below shows. The big difference here with regular businesses is that it is not about ROI but about winning fights.

Also, for the US Army, the cloud becomes the platform of the future. Due to the wide range of assets, the US Army has to manage, the importance of product data standards is evident.  – Rai mentioned their contribution and adherence to the ISO 10303 STEP standard crucial for interoperability. It was an exciting insight into the US Army’s current and future challenges. Their primary mission remains to stay ahead of the competition.

Joining up Engineering Data without losing the M in PLM

Nigel Shaw’s (Eurostep) presentation was somehow philosophical but precisely to the point what is the current dilemma in the PLM domain.  Through an analogy of the internet, explaining that we live in a world of HTTP(s) linking, we create new ways of connecting information. The link becomes an essential artifact in our information model.

Where it is apparent links are crucial for managing engineering data, Nigel pointed out some of the significant challenges of this approach, as you can see from his (compiled) image below.

I will not discuss this topic further here as I am planning to come back to this topic when explaining the challenges of the future of PLM.

As Nigel said, they have a debate with one of their customers to replace the existing PLM tools or enhance the existing PLM tools. The challenge of moving from coordinated information towards connected data is a topic that we as a community should study.

Integration is about more than Model Format.

This was the presentation I have been waiting for. Mark Williams from Boeing had built the story together with Adrian Burton from Airbus. Nigel Shaw, in the previous session, already pointed to the challenge of managing linked information. Mark elaborated further about the model-based approach for system definition.

All content was related to the understanding that we need a  model-based information infrastructure for the future because storing information in documents (the coordinated approach) is no longer viable for complex systems. Mark ‘slide below says it all.

Mark stressed the importance of managing model information in context, and it has become a challenge.

Mark mentioned that 20 years ago, the IDC (International Data Corporation) measured Boeing’s performance and estimated that each employee spent 2 ½ hours per day. In 2018, the IDC estimated that this number has grown to 30 % of the employee’s time and could go up to 50 % when adding the effort of reusing and duplicating data.

The consequence of this would be that a full-service enterprise, having engineering, manufacturing and services connected, probably loses 70 % of its information because they cannot find it—an impressive number asking for “clever” ways to find the correct information in context.

It is not about just a full indexed search of the data, as some technology geeks might think. It is also about describing and standardizing metadata that describes the models. In that context, Mark walked through a list of existing standards, all with their pros and cons, ending up with the recommendation to use the ISO 10303-243 – MoSSEC standard.

MoSSEC standing for Modelling and Simulation information in a collaborative Systems Engineering Context to manage and connect the relationships between models.

MoSSEC and its implication for future digital enterprises are interesting, considering the importance of a model-based future. I am curious how PLM Vendors and tools will support and enable the standard for future interoperability and collaboration.

Additive Manufacturing
– not as simple as paper printing – yet

Andreas Graichen from Siemens Energy closed the day, coming back to the new technologies’ topic: Additive Manufacturing or in common language 3D Printing. Andreas shared their Additive Manufacturing experiences, matching the famous Gartner Hype Cycle. His image shows that real work needs to be done to understand the technology and its use cases after the first excitement of the hype is over.

Material knowledge was one of the important topics to study when applying additive manufacturing. It is probably a new area for most companies to understand the material behaviors and properties in an Additive Manufacturing process.

The ultimate goal for Siemens Energy is to reach an “autonomous” workshop anywhere in the world where gas turbines could order their spare parts by themselves through digital warehouses. It is a grand vision, and Andreas confirmed that the scalability of Additive Manufacturing is still a challenge.

For rapid prototyping or small series of spare parts, Additive Manufacturing might be the right solution. The success of your Additive Manufacturing process depends a lot on how your company’s management has realistic expectations and the budget available to explore this direction.

Conclusion

Day 1 was enjoyable and educational, starting and ending with a focus on disruptive technologies. The middle part related to data the data management concepts needed for a digital enterprise were the most exciting topics to follow up in my opinion.

Next week I will follow up with reviewing day 2 and share my conclusions. The PLM Road Map & PDT Spring 2021 conference confirmed that there is work to do to understand the future (of PLM).

 

Last summer, I wrote a series of blog posts grouped by the theme “Learning from the past to understand the future”. These posts took you through the early days of drawings and numbering practices towards what we currently consider the best practice: PLM BOM-centric backbone for product lifecycle information.

You can find an overview and links to these posts on the page Learning from the past.

If you have read these posts, or if you have gone yourself through this journey, you will realize that all steps were more or less done evolutionarily. There were no disruptions. Affordable 3D CAD systems, new internet paradigms (interactive internet),  global connectivity and mobile devices all introduced new capabilities for the mainstream. As described in these posts, the new capabilities sometimes created friction with old practices. Probably the most popular topics are the whole Form-Fit-Function interpretation and the discussion related to meaningful part numbers.

What is changing?

In the last five to ten years, a lot of new technology has come into our lives. The majority of these technologies are related to dealing with data. Digital transformation in the PLM domain means moving from a file-based/document-centric approach to a data-driven approach.

A Bill of Material on the drawing has become an Excel-like table in a PLM system. However, an Excel file is still used to represent a Bill of Material in companies that have not implemented PLM.

Another example, the specification document has become a collection of individual requirements in a system. Each requirement is a data object with its own status and content. The specification becomes a report combining all valid requirement objects.

Related to CAD, the 2D drawing is no longer the deliverable as a document; the 3D CAD model with its annotated views becomes the information carrier for engineering and manufacturing.

And most important of all, traditional PLM methodologies have been based on a mechanical design and release process. Meanwhile, modern products are systems where the majority of capabilities are defined by software. Software has an entirely different configuration and lifecycle approach conflicting with a mechanical approach, which is too rigid for software.

The last two aspects, from 2D drawings to 3D Models and Mechanical products towards Systems (hardware and software), require new data management methods.  In this environment, we need to learn to manage simulation models, behavior models, physics models and 3D models as connected as possible.

I wrote about these changes three years ago:  Model-Based – an introduction, which led to a lot of misunderstanding (too advanced – too hypothetical).

I plan to revisit these topics in the upcoming months again to see what has changed over the past three years.

What will I discuss in the upcoming weeks?

My first focus is on participating and contributing to the upcoming PLM Roadmap  & PDS spring 2021 conference. Here speakers will discuss the need for reshaping the PLM Value Equation due to new emerging technologies. A topic that contributes perfectly to the future of PLM series.

My contribution will focus on the fact that technology alone cannot disrupt the PLM domain. We also have to deal with legacy data and legacy ways of working.

Next, I will discuss with Jennifer Herron from Action Engineering the progress made in Model-Based Definition, which fits best practices for today – a better connection between engineering and manufacturing. We will also discuss why Model-Based Definition is a significant building block required for realizing the concepts of a digital enterprise, Industry 4.0 and digital twins.

Another post will focus on the difference between the digital thread and the digital thread. Yes, it looks like I am writing twice the same words. However, you will see based on its interpretation, one definition is hanging on the past, the other is targeting the future. Again here, the differentiation is crucial if the need for a maintainable Digital Twin is required.

Model-Based Systems Engineering (MBSE) in all its aspects needs to be discussed too. MBSE is crucial for defining complex products. Model-Based Systems Engineering is seen as a discipline to design products. Understanding data management related to MBSE will be the foundation for understanding data management in a Model-Based Enterprise. For example, how to deal with configuration management in the future?

 

Writing Learning from the past was an easy job as explaining with hindsight is so much easier if you have lived it through. I am curious and excited about the outcome of “The Future of PLM”. Writing about the future means you have digested the information coming to you, knowing that nobody has a clear blueprint for the future of PLM.

There are people and organizations are working on this topic more academically, for example read this post from Lionel Grealou related to the Place of PLM in the Digital Future. The challenge is that an academic future might be disrupted by unpredictable events, like COVID, or disruptive technologies combined with an opportunity to succeed. Therefore I believe, it will be a learning journey for all of us where we need to learn to give technology a business purpose. Business first – then technology.

 

No Conclusion

Normally I close my post with a conclusion. At this moment. there is no conclusion as the journey has just started. I look forward to debating and learning with practitioners in the field. Work together on methodology and concepts that work in a digital enterprise. Join me on this journey. I will start sharing my thoughts in the upcoming months

 

 

 

Regularly (young) individuals approach me looking for advice to start or boost their PLM career. One of the questions the PLM Doctor is IN quickly could answer.

Before going further on this topic, there is also the observation that many outspoken PLM experts are “old.” Meanwhile, all kinds of new disruptive technologies are comping up.

Can these old guys still follow and advise on all trends/hypes?

My consultant’s answer is: “Yes and No” or “It depends”.

The answer illustrates the typical nature of a consultant. It is almost impossible to give a binary answer; still, many of my clients are looking for binary answers. Generalizing further, you could claim: “Human beings like binary answers”, and then you understand what is happening now in the world.

The challenge for everyone in the PLM domain is to keep an open mindset and avoid becoming binary. Staying non-binary means spending time to digest what you see, what you read or what you hear. Ask yourself always the question: Is it so simple? Try to imagine how the content you read fits in the famous paradigm: People, Processes and Tools. It would help if you considered all these aspects.

Learning by reading

I was positively surprised by Helena Gutierrez’s post on LinkedIn: The 8 Best PLM blogs to follow. First of all, Helena’s endorsement, explaining the value of having non-academic PLM information available as a foundation for her learnings in PLM.

And indeed, perhaps I should have written a book about PLM. However, it would be a book about the past. Currently, PLM is not stable; we are learning every day to use new technologies and new ways of working. For example, the impact and meaning of model-based enterprise.

However, the big positive surprise came from the number of likes within a few days, showing how valuable this information is for many others on their PLM journey. I am aware there are more great blogs out in the field, sometimes with the disadvantage that they are not in English and therefore have a limited audience.

Readers of this post, look at the list of 8 PLM blogs and add your recommended blog(s) in the comments.

Learning by reading (non-binary) is a first step in becoming or staying up to date.

Learning by listening

General PLM conferences have been an excellent way to listen to other people’s experiences in the past. Depending on the type of conference, you would be able to narrow your learning scope.

This week I started my preparation for the upcoming PLM Roadmap and PDT conference. Here various speakers will provide their insight related to “disruption,” all in the context of disruptive technologies for PLM.

Good news, also people and business aspects will be part of the conference.

Click on the image for the agenda and registration

My presentation with the title: DISRUPTION – EXTINCTION or still EVOLUTION? I will address all these aspects. We have entered a decisive decade to prove we can disrupt our old habits to save the planet for future generations.

It is challenging to be interactive as a physical conference; it is mainly a conference to get inspired or guided in your thinking about new PLM technologies and potential disruption.

Learning by listening and storing the content in your brain is the second step in becoming or staying up to date.

Learning by discussing

One of the best learnings comes from having honest discussions with other people who all have different backgrounds. To be part of such a discussion, you need to have at least some basic knowledge about the topic. This avoids social media-like discussions where millions of “experts” have an opinion behind the keyboard. (The Dunning-Kruger effect)

There are two upcoming discussions I want to highlight here.

1. Book review: How to Avoid a Climate Disaster.

On Thursday, May 13th, I will moderate a PLM Global Green Alliance panel discussion on Zoom to discuss Bill Gates’ book: “How to Avoid a Climate Disaster”. As you can imagine, Bill Gates is not known as a climate expert, more as a philanthrope and technology geek. However, the reviews are good.

What can we learn from the book as relevant for our PLM Global Green Alliance?

If you want to participate, read all the details on our PGGA website.

The PGGA core team members, Klaus Brettschneider, Lionel Grealou, Richard McFall, Ilan Madjar and Hannes Lindfred, have read the book.

 

2. The Modular Way Questions & Answers

In my post PLM and Modularity, I announced the option for readers of “The Modular Way” to ask the authors (Björn Eriksson & Daniel Strandhammar) or provide feedback on the book together with a small audience. This session is also planned to take place in May and to be scheduled based on the participants’ availability. At this moment, there are still a few open places. Therefore if you have read the book and want to participate, send an email to tacit@planet.nl or info@brickstrategy.com.

Learning by discussing is the best way to enrich your skills, particularly if you have Active Listening skills – crucial to have for a good discussion.

 

Conclusion

No matter where you are in your career, in the world of PLM, learning never stops. Twenty years of experience have no value if you haven’t seen the impact of digitalization coming. Make sure you learn by reading, by listening and by discussing.

PLM and Complementary domains/practices

After “The PLM Doctor is IN #2,” now again a written post in the category of PLM and complementary practices/domains.

After PLM and Configuration Lifecycle ManagementCLM (January 2021) and PLM and Configuration Management CM (February 2021), now it is time to address the third interesting topic:
PLM and Supply Chain collaboration.

In this post, I am speaking with Magnus Färneland from Eurostep, a company well known in my PLM ecosystem, through their involvement in standards (STEP and PLCS), the PDT conferences, and their PLM collaboration hub, ShareAspace.

Supply Chain collaboration

The interaction between OEMs and their suppliers has been a topic of particular interest to me. As a warming-up, read my post after CIMdata/PDT Roadmap 2020:  PLM and the Supply Chain. In this post, I briefly touched on the Eurostep approach – having a Supply Chain Collaboration Hub. Below an image from that post – in this case, the Collaboration Hub is positioned between two OEMs.

Slide: PDT Europe 2016 RENAULT PLM Challenges

Recently Eurostep shared a blog post in the same context: 3 Steps to remove data silos from your supply chain addressing the dreams of many companies: moving from disconnected information silos towards a logical flow of data. This topic is well suited for all companies in the digital transformation process with their supply chain. So, let us hear it from Eurostep.

Eurostep – the company / the mission

First of all, can you give a short introduction to Eurostep as a company and the unique value you are offering to your clients?


Eurostep was founded in 1994 by several world-class experts on product data and information management. In the year 2000, we started developing ShareAspace. We took all the experience we had from working with collaboration in the extended enterprise, mixed it with our standards knowledge, and selected Microsoft as the technology for our software platform.

We now offer ShareAspace as a solution for product information collaboration in all three industry verticals where we are active: Manufacturing, Defense and AEC & Plant.

In the Manufacturing offering – the Supply Chain Collaboration Hub

ShareAspace is based on an information standard called PLCS (ISO 10300-239). This means we have a data model covering the complete life cycle of a product from requirements and conceptual design to an existing installed base. We have added things needed, such as consolidation and security. Our partnership with Microsoft has also resulted in ShareAspace being available in Azure as a service (our Design to Manufacturing software).

 

Why a supply chain collaboration hub?

Currently, most suppliers work in a disconnected manner with their clients – sending files up and down or the need to work inside the OEM environment. What are the reasons to consider a supply chain collaboration hub or, as you call it, a product information collaboration solution?

The hub concept is not new per se. There are plenty of examples of file sharing hubs. Once you realize that sending files back and forth by email is a disaster for keeping control of your information being shared with suppliers, you would probably try out one of the available file-sharing alternatives.

However, after a while, you begin to realize that a file share can be quite time consuming to keep up to date. Files are being changed. Files are being removed! Some files are enormous, and you realize that you only need a fraction of what is in the file. References within one file to another file becomes corrupt because the other file is of a new version. Etc. Etc.

This is about the time when you realize that you need similar control of the data you share with suppliers as you have in your internal systems. If not better.

A hub allows all partners to continue to use their internal tools and processes. It is also a more secure way of collaboration as the suppliers and partners are not let into the internal systems of the OEM.

Another significant side effect of this is that you only expose the data in the hub intended for external sharing and avoid sharing too much or exposing internal sensitive data.

A hub is also suitable for business flexibility as partners are not hardwired with the OEM. Partners can change, and IT systems in the value chain can change without impacting more than the single system’s connecting to the hub.

Should every company implement a supply chain collaboration hub?

Based on your experience, what types of companies should implement a supply chain collaboration hub and what are the expected benefits?

 

The large OEMs and 1st tier suppliers certainly benefit from this since they can incorporate hundreds, if not thousands, of suppliers. Sharing technical data across the supply chain from a dedicated hub will remove confusions, improve control of the shared data, and build trust with their partners.

With our cloud-based offering, we now also make it possible for at least mid-sized companies (like 200+ employees) to use ShareAspace. They may not have a well-adopted PLM system or the issues of communicating complex specifications originating from several internal sources. However still, they need to be professional in dealing with suppliers.

The smallest client we have is a manufacturer of pool cleaners, a complex product with many suppliers. The company Weda [www.weda.se] has less than 10 employees, and they use ShareAspace as SaaS. With ShareAspace, they have improved their collaboration process with suppliers and cut costs and lowered inventory levels.

ShareAspace can really scale big. It serves as a collaboration solution for the two new Aircraft carriers in the UK, the QUEEN ELIZABETH class. The aircraft carriers were built by a consortium that was closed in early 2020.

ShareAspace is being used to hold the design data and other documentation from the consortium to be available to the multiple organizations (both inside and outside of the Ministry of Defence) that need controlled access.

 

What is the dependency on standards?

I always associate Eurostep with the PLCS (ISO 10303-239) standard, providing an information model for “hardware” products along the lifecycle. How important is this standard for you in the context of your ShareAspace offering?
Should everyone adapt to this standard?

We have used PLCS to define the internal data schema in ShareAspace. This is an excellent starting point for capturing information from different systems and domains and still getting it to fit together. Why invent something new?

However, we can import data in most formats, and it does not have to be according to a standard. When connecting to Teamcenter, Windchill, Enovia, SAP, Oracle, Maximo etc., it is more often in a proprietary format than according to any standards.

Capital Facilities Information HandOver Specification (CFHOS) exchange

On the other hand, in some industries like Defense, standards-based data exchange is required and put into contracts. Sometimes it prescribes PLCS.  For the plant industry, it could be CFIHOS or ISO15926.

Supply Chain Collaboration and digital transformation

As stated at the beginning of this post, digital transformation is about connecting the information siloes through a digital thread. How important is this related to the supply chain?

Many companies have come a long way in improving their internal management of product data. But still, the exchange and sharing of data with the external world has considerable potential for improvement. Just look at the chaos everyone has experienced with emails, still used a lot, in finding the latest Word document or PowerPoint file. Imagine if you collaborate on a ship, a truck, a power plant, or a piece of complex infrastructure. FTP is not the answer, and for product data, Dropbox is not doing the trick.

A Digital Thread must support versions and changes in all directions, as changes are natural with reasonably advanced products. Much of the information created about or around a product is generated within the supply chain, like production parameters, test and inspection protocols, certifications, and more. Without an intelligent way of capturing this data, companies will continue to spend a fortune on administration trying to manage this manually.

As the Digital Thread extends across the value chain, a useful sharing tool is needed to allow for configuration management across the complete chain – ShareAspace is designed for this. The great thing with PLCS is that it gives a standard model for the Digital Thread covering several Digital Twins. PLCS adds the life cycle component, which is essential, and there is no alternative. Therefore, we are welcome with ShareAspace and PLCS to add capabilities to snapshot standards like IFC etc., that are outside the STEP series of standards.

Learning more

We discussed that a supply chain collaboration hub can have specific value to a company. Where can readers learn more?

There is a lot of information available. Of course, on our Eurostep website, you will find information under the tab Resources or on the ShareAspace website under the tab News.
Other sources are:

CIMdata A Controlled and Protected Partner and Supplier Collaboration Environment
Boston Consulting Group Share to Gain: Unlocking Data Value in Manufacturing
Eurostep Data sharing and collaboration across global value chains worth 100 Billion USD is waiting for you!
McKinsey Digital supply chains: Do you have the skills to run them?

 

What I have learned

  • I am surprised to see that the type of Supplier Collaboration Platform delivered by Eurostep is not a booming market. Where Time to Market is significantly impacted by how companies work with their suppliers, most companies still rely on the exchange of data packages.
  • The most advanced exchanges are using a model-based definition if relevant. Traditional PLM Vendors will not develop such platforms as the platform needs to be agnostic in both directions.
  • Having a recommended data model based on PLCS or a custom-data model in case of a large OEM can provide such a collaboration hub. Relative easy to implement (as you do not change your own PLM) and relatively easy to scale (adding a new supplier is easy).  For me, the supplier collaboration platform is a must in a modern, digital connected enterprise.

Conclusion

A lot of marketing money is spent on “Digital Thread” or “Digital Continuity”.  If you are looking at the full value chain of product development and operational support, there are still many manual hand-over processes with suppliers. A supplier collaboration hub might be the missing piece of the puzzle to realize a real digital thread or continuity.

After the first episode of “The PLM Doctor is IN“, this time a question from Helena Gutierrez. Helena is one of the founders of SharePLM, a young and dynamic company focusing on providing education services based on your company’s needs, instead of leaving it to function-feature training.

I might come back on this topic later this year in the context of PLM and complementary domains/services.

Now sit back and enjoy.

Note: Due to a technical mistake Helena’s mimic might give you a “CNN-like” impression as the recording of her doctor visit was too short to cover the full response.

PLM and Startups – is this a good match?

 

Relevant links discussed in this video

Marc Halpern (Gartner): The PLM maturity table

VirtualDutchman: Digital PLM requires a Model-Based Enterprise

 

Conclusion

I hope you enjoyed the answer and look forward to your questions and comments. Let me know if you want to be an actor in one of the episodes.
The main rule: A single open question that is puzzling you related to PLM.

First of all, thank you for the overwhelming response to the survey that I promoted last week: PLM 2021– your goals? It gave me enough inspiration and content to fill the upcoming months.

The first question of the survey was dealing with complementary practices or systems related to a traditional PLM-infrastructure.

As you can see, most of you are curious about Digital Twin management 68 % (it is hype). Second best are Configuration Management, Product Configuration Management and Supplier Collaboration Management, all with 58% of the votes. Click on the image to see the details. Note: you could vote for more than one topic.

Product Configuration Management

Therefore, I am happy to share this blog space with Configit’s CTO, Henrik Hulgaard. Configit is a company specialized in Product Configuration Management, or as they call it, Configuration Lifecycle Management (CLM).

Recently Henrik wrote an interesting article on LinkedIn: How to achieve End-To-End Configuration.  A question that I heard several times from my clients. How to align the selling and delivery of configurable products, including sales, engineering and manufacturing?

Configit – the company / the mission

Henrik, thanks for helping me explaining the complementary value of end-to-end Product Configuration Management to traditional PLM systems. First of all, can you give a short introduction to Configit as a company and the unique value you are offering to your clients?

Hi Jos, thank you for having me. Configit has worked with configuration challenges for the last 20 years. We are approximately 200 people and have offices in Denmark, Germany, India, and in the US (Atlanta and Detroit) and work with some of the world’s largest manufacturing companies.

We are founded on patented technology, called Virtual Tabulation. The YouTube movie below explains the term Virtual Tabulation.

Virtual Tabulation compiles EVERY possible configuration scenario and then compresses that data into a very small file so that it can be used by everyone in your team.

Virtual Tabulations enables important capabilities such as:

  • Consolidation of all configuration data, both Engineering and Sales related, into single-source-of-truth.
  • Effortless maintenance of complicated rule data.
  • Fast and error-free configuration engine that provides perfect guidance to the customer across multiple platforms and channels..

As the only vendor, Configit provides a configuration platform that fully supports end-to-end configuration processes, from early design and engineering, over sales and manufacturing to support and service configurable products.

This is what we understand by Configuration Lifecycle Management (CLM).

Why Configuration Lifecycle Management?

You have introduced the term Configuration Lifecycle Management – another TLA (Three Letter Acronym) and easy pronounce. However, why would a company being interested to implement Configuration Lifecycle Management (CLM)?

CLM is a way to break down the siloed systems traditionally found in manufacturing companies where products are defined in a PLM system, sold using a CRM/CPQ system, manufactured using an ERP system and serviced by typically ad-hoc and home-grown systems.  A CLM system feeds these existing systems with an aligned and consistent view of what variants of a configurable product is available.

Organizations obtain several benefits when aligning across functions on what product variants it offers:

  • Engineering: faster time-to-market, optimized variability, and the assurance to only engineer products that are sold
  • Sales: reducing errors, making sure that what gets quoted is accurate, and reducing the time to close the deal. The configurator provides current, up-to-date, and accurate information.
  • Manufacturing: reducing errors and production stoppages due to miss-builds
  • Service: accurate information about the product’s configuration. The service technician knows precisely what capabilities to expect on the particular product to be serviced.

For example, one of our customers experienced a 95% reduction in the time – from a year to two weeks – it took them to create the configuration models needed to build and sell their products. This reduction meant a significant reduction in time to market and allowed additional product lines to be introduced.

CLM for everybody?

I can imagine that companies with products that are organized for mass-production still wanting to have the mindset of being as flexible as possible on the sales side. What type of companies would benefit the most from a CLM approach?

Any company that offers customized or configurable products or services will need to ensure that what is engineered is aligned with what is sold and serviced. Our customers typically have relatively high complexity with hundreds to thousands of configuration parameters.

CLM is not just for automotive companies that have high volume and high complexity. Many of our customers are in industrial components and machinery, offering complex systems and services. A couple of examples:

Philips Healthcare sells advanced scanners to hospitals and uses CLM to ensure that what is sold is aligned with what can be offered. They also would like to move to sell scanners as a service where the hospital may pay per MR scan.

Thyssenkrupp Elevators sell elevators that are highly customizable based on the needs and environment. The engineering rules start in the CAD environment. They are combined with commercial rules to provide guidance to the customer about valid options.

CLM and Digital Transformation

For me, CLM is an excellent example of what modern, digital enterprises need to do. Having product data available along the whole lifecycle to make real-time decisions. CLM is a connecting layer that allows companies to break the siloes between marketing, sales, engineering and operations. At C-level get excited by that idea as I can see the business value.

Now, what would you recommend realizing this idea?

  • The first step is to move away from talking about parts and instead talk about features when communicating about product capabilities.

This requires that an organization establishes a common feature “language” (sometimes this is called a master feature dictionary) that is shared across the different functions.

As the feature codes are essential in the communication between the functions, the creation and updating of the feature language must be carefully managed by putting people and processes in place to manage them.

  • The next step is typically to make information about valid configurations available in a central place, sometimes referred to as the single source of truth for configuration.

We offer services to expose this information and integrate it into existing enterprise systems such as PLM, ERP and CRM/CPQ.  The configuration models may still be maintained in legacy systems. Still, they are imported and brought together in the CLM system.

Once consuming systems all share a single configuration engine, the organization may move on to improve on the rule authoring and replace the existing legacy rule authoring applications found in PLM and ERP systems with more modern applications such as Configit Ace.

Customer Example: Connecting Sales, R&D and ERP

As can be seen from above, these steps all go across the functional silos. Thus, it is essential that the CLM journey has top-level management support, typically from the CIO.

COVID-19?

Related to COVID-19, I believe companies realized that they had to reconsider their supply chains due to limiting dependencies on critical suppliers. Is this an area where Configit would contribute too?

The digital transformation that many manufacturing companies have worked on for years clearly has been accelerated by the COVID-19 situation, and indeed they might now start to encode information about the critical suppliers in the rules.

We have seen this happening in 2011 with the tsunami in Japan when suddenly supplier could not provide certain parts anymore.  The organization then has to quickly adapt the rules so that the options requiring those parts are no longer available to order.

Therefore, the CLM vision also includes suppliers as configuration knowledge has to be shared across organizations to ensure that what is ordered also can be delivered.

Learning more?

It is clear that CLM is a complementary layer to standard PLM-infrastructures and complementary to CRM and ERP.  A great example of what is possible in a modern, digital enterprise. Where can readers find more information?

Configit offers several resources on Configuration Lifecycle Management on our website, including our blog,  webinars and YouTube videos, e.g., Tech Chat on Manufacturing and Configuration Lifecycle Management (CLM)

Besides these continuous growing resources, there is the whitepaper “Accelerating Digital Transformation in Manufacturing with Configuration Lifecycle Management (CLM)” available here among other whitepapers.

What I have learned

  • Configuration Lifecycle Management is relevant for companies that want to streamline their business functions, i.e., sales, engineering, manufacturing, and service. CLM will reduce the number of iterations in the process, reduce costly fixing when trying to align to customer demands, and ultimately create more service offerings by knowing customer existing configurations.
  • The technology to implement CLM is there. Configit has shown in various industries, it is possible. It is an example of adding value on top of a digital information infrastructure (CRM, PLM, and ERP)
  • The challenge will be on aligning the different functions to agree and align on one standard configuration authority. Therefore, responsibility should lie at the top-level of an organization, likely the modern CIO or CDO.
  • I was glad to learn that Henrik stated:

    “The first step is to move away from talking about parts and instead talk about features when communicating about product capabilities”.

    A topic I will discuss soon when talking about Product & Portfolio Management with PLM.

Conclusion

It was a pleasure to work with Configit, in particular, Henrik Hulgaard, learning more about Configuration Lifecycle Management or whatever you may name it. More important, I hope you find this post insightful for your understanding if and where it applies to your business.

Always feel free to ask more questions related to the complimentary value of PLM and Product Configuration Management(CLM)

Last week I shared my plans for 2021 related to my blog, virtualdutchman.com. Those of you who follow my blog might have noticed my posts are never short as I try to discuss or explain a topic from various aspects. This sometimes requires additional research from my side. The findings will provide benefits for all of us. We keep on learning.

At the end of the post, I asked you to participate in a survey to provide feedback on the proposed topics. So far, only one percent of my readers have responded to this short survey. The last time I shared a short survey in 2018, the response was much more significant.

Perhaps you are tired of the many surveys; perhaps you did not make it to the end. Please make an effort this time. Here is on more time the survey

The results so far

To understand the topics below, please make sure you have read the previous blog post to understand each paragraph’s context.

PLM understanding

For PLM-related topics that I proposed, Product Configuration Management, Supplier Collaboration Management, and  Digital Twin Management got the most traction. I started preparing for them, combined with a few new suggested topics that I will further explore. You can click on the images below to read the details.

PLM Deep dive

From the suggested topics for a PLM deep-dive, it is interesting to see most respondents want to learn more about Product Portfolio Management and Systems Engineering within PLM. Traditional topics like Enterprise/Engineering Change Management, BOM Management, or PLM implementation methodologies have been considered less relevant.

The PLM Doctor is in

Several questions were coming in for the “PLM Doctor,” and I started planning the first episodes. The formula: A single question and an answer through a video recording – max. 2 – 3 minutes. Suitable for fast consumers of information.

PLM and Sustainability

Here we can see the majority is observing what is happening. Only a few persons reported interest in sustainability and probably not disconnected; they work for a company that takes sustainability seriously.

 

 

PLM and digitization

When discussing PLM’s digitization, I believe one of the fundamental changes that we need to implement (and learn to master) is a more Model-Based approach for each phase of the product life cycle. Also, most respondents have a notion of what model-based means and want to apply these practices to engineering and manufacturing.

 

Your feedback

I think you all have heard this statement before about Lies and Statistics. Especially with social media, there are billions of people digging for statistics to support their theories. Don’t worry about my situation; I would like to make my statement based on some larger numbers, so please take the survey here if you haven’t done so.

 

Conclusion

I am curious about your detailed inputs, and the next blog post will be the first of the 2021 series.

 

 

 

 

 

Translate

Email subscription to this blog

Categories

%d bloggers like this: