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The summer holidays are over, and with the PLM Global Green Alliance, we are glad to continue with our series: PLM and Sustainability, where we interview PLM-related software vendors, talking about their sustainability mission and offering.
We talked with SAP, Autodesk, and Dassault Systèmes. This week we spoke with Sustaira, and soon we will talk with Aras. Sustaira, an independent Siemens partner, is the provider of a sustainability platform based on Mendix.
SUSTAIRA
The interview with Vincent de la Mar, founder and CEO of Sustaira, was quite different from the previous interviews. In the earlier interviews, we talked with people driving sustainability in their company and software portfolio. Now with Sustaira, we were talking with a relatively new company with a single focus on sustainability.
Sustaira provides an open platform targeting purely sustainability by offering relevant apps and infrastructure based on Mendix.
Listen to the interview and discover the differences and the potential for you.
Slides shown during the interview and additional company information: Sustaira Overview 2022.
What we have learned
Using the proven technology of the Mendix platform allows you to build a data-driven platform focused on sustainability for your company.
As I wrote in my post: PLM and Sustainability, there is the need to be data-driven and connected with federated data sources for accurate data.
This is a technology challenge. Sustaira, as a young company, has taken up this challenge and provides various apps related to sustainability topics on its platform. Still, they remain adaptable to your organization.
Secondly, I like the concept that although Mendix is part of the Siemens portfolio, you do not need to have Siemens PLM installed. The openness of the Sustaira platform allows you to implement it in your organization independent of your PLM infrastructure.
The final observation – the rule of people, process, and technology – is still valid. To implement Sustaira in an efficient and valuable manner, you need to be clear in your objectives and sustainability targets within the organization. And these targets should be more detailed than the corporate statement in the annual report.
Want to Learn more
To learn more about Sustaira and the wide variety of offerings, you can explore any of these helpful links:
- First, here is a short video introducing Sustaira
- With this link, anyone can sign up for the free version of the Sustaira platform and begin exploring today!
- Lastly, for additional information, demos, downloadable content, and more, head over to the Sustiara Content Hub.
Conclusion
It was interesting to learn about Sustaira and how they started with a proven technology platform (Mendix) to build their sustainability platform. Being sustainable involves using trusted data and calculations to understand the environmental impact at every lifecycle stage.
Again we can state that the technology is there. Now it is up to companies to act and connect the relevant data sources to underpin and improve their sustainability efforts.
As I promised I would be enjoying my holidays in the upcoming month there as still a few points I want to share with you.
Not a real blog post, more an agenda and a set of questions for potential follow-up.
Here are five topics for the upcoming months, potentially also relevant and interesting for you. Have a look.
Peer Check
This week the discussion I had with Adam Keating, Colab’s CEO and founder, was published on their podcast channel, Peer Check. As I slowly discovered the content, I mentioned their podcast in my last blog post. I was impressed by the first episodes I could listen to and listened to all of them last week.
Digesting the content from these episodes, I have the impression that we are following Adam’s or Collab’s lifecycle. From understanding the market, the people, and the industry towards the real collaboration topics, like MBD, their product offering and ultimately the connection with PLM. I am curious about what is next.
For me discovering their podcast and being able to participate was an exciting and learning moment. I am still waiting for the readers of this blog to mention their favorite podcasts.
Let us know in the comments.
PLM Global Green Alliance
With the PLM Global Green Alliance (PGGA), we plan to have monthly ZOOM discussions with our LinkedIn members, moderated by one of the PGGA core team members.
The idea of these sessions is that we pick a topic, the moderator sets the scene and then it is up to the members to discuss.
Participants can ask questions and bring in their points. In our understanding, many companies believe they have to do something about sustainability beyond writing it in their mission, but where and how to start?
So the PGGA discussion will be a place to get inspired and act.
Potential topics for the discussion are: What technologies must I master to become more sustainable? How can I motivate my company to become real sustainable? What is a lifecycle assessment (LCA), and how to introduce it in my company? What is the circular economy, and what is needed to become more circular in the context of PLM?
If you like one of the topics, let us know in the comments or add your favorite discussion topic. More on the agenda in early September
PGGA meets ….
In this series with PLM vendors and solution providers, we try to understand their sustainability drivers, their solutions, their roadmap and their perception of what is happening in the field. So far, SAP, Autodesk and Dassault Systèmes have contributed to these series. After the summer, we continue with two interviews:
Early in September, the PGGA will discuss sustainability with Sustaira. Sustaira is a Siemens partner, and they offer an all-in-one Sustainability platform, domain-specific Sustainability app templates, and custom Sustainability web and mobile initiatives. Expect the interview to be published early in September.
In the last week of September, the PGGA will have a meeting with Aras in our series related to sustainability. Aras is one of the main PLM providers and we will discuss sustainability even more with them as you can read further on in this agenda. Expect the interview to be released by the end of September.
No actions here for you, just stay tuned in September with the PGGA.
CIMdata PLM Roadmap and PDT
On 18 and 19 October, the CIMdata PLM Road Map and PDT 2022 Conference is scheduled as an in-person event in Gothenburg.
The agenda is almost secured and can be found here.
It will be a conference with guidance from CIMdata and Eurostep completed with major Aerospace, Defense and Automotive companies sharing their experience towards a model-based and digital enterprise.
So no marketing but real content; however, there will also be forward-looking presentations related to new PLM paradigms and the relation to data and sustainability.
So if you are curious, come to his conference as you will be triply rewarded: by the content, the keynotes and discussions with your peers.
Register before September 12 to benefit from a 15 % Early Bird discount, which you can spend for the dinner after day 1. The conference dinner has always been a good moment for networking and discussion.
A Sustainable Future – Seize Opportunities When Someone Else Sees Costs
Last part of this agenda.
On October 25th, I will participate as a PGGA member in a webinar with Aras, discussing sustainability in more depth compared to our earlier mentioned standard PGGA interview.
Here I will be joined by Patrick Willemsen from Aras. Patrick is the technical director of the Aras EMEA community, and together we will explore how companies aiming to deliver profitable products and solutions also can contribute to a more sustainable future for our planet.
Feel free to subscribe to this free webinar and discuss your thoughts with us in the Q&A session – here is the registration link.
Conclusion
No conclusion this time – all thinking is in progress and I hope to see your feedback or contribution to one of these events in person or through social media.
In the last weeks, I had several discussions related to sustainability. What can companies do to become sustainable and prove it? But, unfortunately, there is so much greenwashing at this moment.
Look at this post: 10 Companies and Corporations Called Out For Greenwashing.
Therefore I thought about which practical steps a company should take to prepare for a sustainable future, as the change will not happen overnight. It reminds me of the path towards a digital, model-based enterprise (my other passion). In my post Why Model-Based definition is important for all, I mentioned that MBD (Model-Based Definition) could be considered the first stepping-stone toward a Model-Based enterprise.
The analogy for Material Compliance came after an Aras seminar I watched a month ago. The webinar How PLM Paves the Way for Sustainability with Insensia (an Aras implementer) demonstrates how material compliance is the first step toward sustainable product development.
Let’s understand why
The first steps
Companies that currently deliver solutions mostly only focus on economic gains. The projects or products they sell need to be profitable and competitive, which makes sense if you want a future.
And this would not have changed if the awareness of climate impact has not become apparent.
First, CFKs and hazardous materials lead to new regulations. Next global agreements to fight climate change – the Paris agreement and more to come – have led and will lead to regulations that will change how products will be developed. All companies will have to change their product development and delivery models when it becomes a global mandate.
A required change is likely going to happen. In Europe, the Green Deal is making stable progress. However, what will happen in the US will be a mystery as even their supreme court becomes a political entity against sustainability (money first).
Still, compliance with regulations will be required if a company wants to operate in a global market.
What is Material Compliance?
In 2002, the European Union published a directive to restrict hazardous substances in materials. The directive, known as RoHS (Restriction of Hazardous Substances), was mainly related to electronic components. In the first directive, six hazardous materials were restricted.
The most infamous are Cadmium(Cd), Lead(Pb), and Mercury (Hg). In 2006 all products on the EU market must pass RoHS compliance, and in 2011 was now connected the CE marking of products sold in the European market was.
In 2015 four additional chemical substances were added, most softening PVC but also affecting the immune system. Meanwhile, other countries have introduced similar RoHS regulations; therefore, we can see it as a global restricting. Read more here: The RoHS guide.
Consumers buying RoHS-compliant products now can be assured that none of the threshold values of the substances is reached in the product. The challenge for the manufacturer is to go through each of the components of the MBOM. To understand if it contains one of the ten restricted substances and, if yes, in which quantity.
Therefore, they need to get that information from each relevant supplier a RoHS declaration.
Besides RoHS, additional regulations protect the environment and the consumer. For example, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals) compliance deals with the regulations created to improve the environment and protect human health. In addition, REACH addresses the risks associated with chemicals and promotes alternative methods for the hazard assessment of substances.
The compliance process in four steps
Material compliance is most of all the job of engineers. Therefore around 2005, some of my customers started to add RoHS support to their PLM environment.
Step 1
The image below shows the simple implementation – the PDF-from from the supplier was linked to the (M)BOM part.
An employee had to manually add the substances into a table and ensure the threshold values were not reached. But, of course, there was already a selection of preferred manufacturer parts during the engineering phase. Therefore RoHS compliance was almost guaranteed when releasing the EBOM.
But this process could be done more cleverly.
Step 2
So the next step was that manufacturers started to extend their PLM data model with the additional attributes for RoHS compliance. Again, this could be done cleverly or extremely generic, adding the attributes to all parts.
So now, when receiving the material declaration, a person just has to add the substance values to the part attributes. Then, through either standard functionality or customization, a compliance report could be generated for the (M)BOM. So this already saves some work.
Step 3
The next step was to provide direct access to these attributes to the supplier and push the supplier to do the work.
Now the overhead for the manufacturer has been reduced again. This is because only the supplier needs to do the job for his customer.
Step 4
In step 4, we see a real connected environment, where information is stored only once, referenced by manufacturers, and kept actual by the part suppliers.
Who will host the RoHS databank? From some of my customer projects, I recall IHS as a data provider – it seems they are into this business when you look at their website HERE.
Where is your company at this moment?
Having seen the four stepping-stones leading towards efficient RoHS compliance, you see the challenge of moving from a document-driven approach to a data-driven approach.
Now let’s look into the future. Concepts like Life Cycle Assessment (LCA) or a Digital Product Passport (DPP) will require a fully connected approach.
Where is your company at this moment – have you reached RoHS compliance step 3 or 4? A first step to learn and work connected and data-driven.
Life Cycle Assessment – the ultimate target
A lifecycle assessment, or lifecycle analysis (two times LCA again), is a methodology to assess the environmental impact of a product (or solution) through its whole lifecycle. From materials sourcing, manufacturing, transportation, usage, service, and decommissioning. And by assessing, we mean a clear, verifiable, and shareable manner, not just guessing.
Traditional engineering education is not bringing these skills, although LCA is not new, as this 10-years old YouTube movie from Autodesk illustrates:
What is new is that due to global understanding, we are reaching the limits of what our planet can endure; we must act now. Upcoming international regulations will enforce life cycle analysis reporting for manufacturers or service providers. This will happen gradually.
Meanwhile, we all should work on a circular economy, the major framework for a sustainable planet- click on the image on the left.
In my post, I wrote about these combined topics: SYSTEMS THINKING – a must-have skill in the 21st century.
Life Cycle Analysis – Digital Twin – Digitization
The big elephant in the room is that when we talk about introducing LCA in your company, it has a lot to do with the digitization of your company. Assessment data in a document can require too much human effort to maintain the data at the right quality. The costs are not affordable if your competitor is more efficient.
When coming to the Analysis part, here, a model-based, data-driven infrastructure is the most efficient way to run virtual analysis, using digital twin concepts at each stage of the product lifecycle.
Virtual models for design, manufacturing and operations allow your company to make trade-off studies with low cost before committing to the physical world. 80 % of the environmental impact of a product comes from decisions in the virtual world.
Once you have your digital twins for each phase of the product lifecycle, you can benchmark your models with data reported from the physical world. All these interactions can be found in the beautiful Boeing diamond below, which I discussed before – Read A digital twin for everybody.
Conclusion
Efficient and sustainable life cycle assessment and analysis will come from connected information sources. The old document-driven paradigm is too costly and too slow to maintain. In particular, when the scope is not only a subset of your product, it is your full product and its full lifecycle with LCA. Another stepping stone towards the near future. Where are you?
Stepping-stone 1: From Model-Based Definition to an efficient Model-Based, Data-driven Enterprise
Stepping-stone 2: For RoHS compliance to an efficient and sustainable Model-Based, data-driven enterprise.
A 
month ago, I wrote: It is time for BLM – PLM is not dead, which created an anticipated discussion. It is practically impossible to change a framed acronym. Like CRM and ERP, the term PLM is there to stay.
However, it was also interesting to see that people acknowledge that PLM should have a business scope and deserves a place at the board level.
The importance of PLM at business level is well illustrated by the discussion related to this LinkedIn post from Matthias Ahrens referring to the CIMdata roadmap conference CEO discussion.
My favorite quote:
Now it’s ‘lifecycle management,’ not just EDM or PDM or whatever they call it. Lifecycle management is no longer just about coming up with new stuff. We’re seeing more excitement and passion in our customers, and I think this is why.”
But it is not that simple
This is a perfect message for PLM vendors to justify their broad portfolio. However, as they do not focus so much on new methodologies and organizational change, their messages remain at the marketing level.
In the field, there is more and more awareness that PLM has a dual role. Just when I planned to write a post on this topic, Adam Keating, CEO en founder of CoLab, wrote the post System of Record meet System of Engagement.
Read the post and the comments on LinkedIn. Adam points to PLM as a System of Engagement, meaning an environment where the actual work is done all the time. The challenge I see for CoLab, like other modern platforms, e.g., OpenBOM, is how it can become an established solution within an organization. Their challenge is they are positioned in the engineering scope.
I believe for these solutions to become established in a broader customer base, we must realize that there is a need for a System of Record AND System(s) of Engagement.
In my discussions related to digital transformation in the PLM domain, I addressed them as separate, incompatible environments.
See the image below:
Now let’s have a closer look at both of them
What is a System of Record?
For me, PLM has always been the System of Record for product information. In the coordinated manner, engineers were working in their own systems. At a certain moment in the process, they needed to publish shareable information, a document(e.g., PDF) or BOM-table (e.g., Excel). The PLM system would support New Product Introduction processes, Release and Change Processes and the PLM system would be the single point of reference for product data.
The reason I use the bin-image is that companies, most of the time, do not have an advanced information-sharing policy. If the information is in the bin, the experts will find it. Others might recreate the same information elsewhere, due to a lack of awareness.
Most of the time, engineers did not like PLM systems caused by integrations with their tools. Suddenly they were losing a lot of freedom due to check-in / check-out / naming conventions/attributes and more. Current PLM systems are good for a relatively stable product, but what happens when the product has a lot of parallel iterations (hardware & software, for example). How to deal with Work In Progress?
Last week I visited the startup company PAL-V in the context of the Dutch PDM Platform. As you can see from the image, PAL-V is working on the world’s first Flying Car Production Model. Their challenge is to be certified for flying (here, the focus is on the design) and to be certified for driving (here, the focus is on manufacturing reliability/quality).
During the PDM platform session, they showed their current Windchill implementation, which focused on managing and providing evidence for certification. For this type of company, the System of Record is crucial.
Their (mainly) SolidWorks users are trained to work in a controlled environment. The Aerospace and Automotive industries have started this way, which we can see reflected in current PLM systems.
Image: Aras impression of the digital thread
And to finish with a PLM buzzword: modern systems of record provide a digital thread.
What is a System of Engagement?
The characteristic of a system of engagement is that it supports the user in real-time. This could be an environment for work in progress. Still, more importantly, all future concepts from MBSE, Industry 4.0 and Digital Twins rely on connected and real-time data.
As I previously mentioned, Digital Twins do not run on documents; they run on reliable data.
A system of engagement is an environment where different disciplines work together, using models and datasets. I described such an environment in my series The road to model-based and connected PLM. The System of Engagement environment must be user-friendly enough for these experts to work.
Due to the different targets of a system engagement, I believe we have to talk about Systems of Engagement as there will be several engagement models on a connected (federated) set of data.
Yousef Hooshmand shared the Daimler paper: “From a Monolithic PLM Landscape to a Federated Domain and Data Mesh” in that context. Highly recommended to read if you are interested in a potential PLM future infrastructure.
Let’s look at two typical Systems of Engagement without going into depth.
The MBSE System of Engagement
In this environment, systems engineering is performed in a connected manner, building connected artifacts that should be available in real-time, allowing engineers to perform analysis and simulations to construct the optimal virtual solution before committing to physical solutions.
It is an iterative environment. Click on the image for an impression.
The MBSE space will also be the place where sustainability needs to start. Environmental impact, the planet as a stakeholder, should be added to the engineering process. Life Cycle Assessment (LCA) defining the process and material choices will be fed by external data sources, for example, managed by ecoinvent, Higg and others to come. It is a new emergent market.
The Digital Twin
In any phase of the product lifecycle, we can consider a digital twin, a virtual data-driven environment to analyze, define and optimize a product or a process. For example, we can have a digital twin for manufacturing, fulfilling the Industry 4.0 dreams.
We can have a digital twin for operation, analyzing, monitoring and optimizing a physical product in the field. These digital twins will only work if they use connected and federated data from multiple sources. Otherwise, the operating costs for such a digital twin will be too high (due to the inefficiency of accurate data)
In the end, you would like to have these digital twins running in a connected manner. To visualize the high-level concept, I like Boeing’s diamond presented by Don Farr at the PDT conference in 2018 – Image below:
Combined with the Daimler paper “From a Monolithic PLM Landscape to a Federated Domain and Data Mesh.” or the latest post from Oleg Shilovistky How PLM Can Build Ontologies? we can start to imagine a Systems of Engagement infrastructure.
You need both
And now the unwanted message for companies – you need both: a system of record and potential one or more systems of engagement. A System of Record will remain as long as we are not all connected in a blockchain manner. So we will keep producing reports, certificates and baselines to share information with others.
It looks like the Gartner bimodal approach.
An example: If you manage your product requirements in your PLM system as connected objects to your product portfolio, you will and still can generate a product specification document to share with a supplier, a development partner or a certification company.
So do not throw away your current System of Record. Instead, imagine which types of Systems of Engagement your company needs. Most Systems of Engagement might look like a siloed solution; however, remember they are designed for the real-time collaboration of a certain community – designers, engineers, operators, etc.
The real challenge will be connecting them efficiently with your System of Record backbone, which is preferable to using standard interface protocols and standards.
The Hybrid Approach
For those of you following my digital transformation story related to PLM, this is the point where the McKinsey report from 2017 becomes actual again.
Conclusion
The concepts are evolving and maturing for a digital enterprise using a System of Record and one or more Systems of Engagement. Early adopters are now needed to demonstrate these concepts to agree on standards and solution-specific needs. It is time to experiment (fast). Where are you in this process of learning?
Yes, it is not a typo. Clayton Christensen famous book written in 1995 discussed the Innovator’s Dilemma when new technologies cause great firms to fail. This was the challenge two decades ago. Existing prominent companies could become obsolete quickly as they were bypassed by new technologies.
The examples are well known. To mention a few: DEC (Digital Equipment Corporation), Kodak, and Nokia.
Why the innovation dilemma?
This decade the challenge has become different. All companies are forced to become more sustainable in the next ten years. Either pushed by global regulations or because of their customer demands. The challenge is this time different. Besides the priority of reducing greenhouse gas emissions, there is also the need to transform our society from a linear, continuous growth economy into a circular doughnut economy.
The circular economy makes the creation, the usage and the reuse of our products more complex as the challenge is to reduce the need for raw materials and avoid landfills.
The circular economy concept – the regular product lifecycle in the middle
The doughnut economy makes the values of an economy more complex as it is not only about money and growth, human and environmental factors should also be considered.
Doughnut Economics: Trying to stay within the green boundaries
To manage this complexity, I wrote SYSTEMS THINKING – a must-have skill in the 21st century, focusing on the logical part of the brain. In my follow-up post, Systems Thinking: a second thought, I looked at the human challenge. Our brain is not rational and wants to think fast to solve direct threats. Therefore, we have to overcome our old brains to make progress.
An interesting and thought-provoking was shared by Nina Dar in this discussion, sharing the video below. The 17 Sustainability Development Goals (SDGs) describe what needs to be done. However, we also need the Inner Development Goals (IDGs) and the human side to connect. Watch the movie:
Our society needs to change and innovate; however, we cannot. The Innovation Dilemma.The future is data-driven and digital.
What is clear to me is that companies developing products and services have only one way to move forward: becoming data-driven and digital.
Why data-driven and digital?
Let’s look at something companies might already practice, REACH (Registration, Evaluation, Authorization and Restriction of Chemicals). This European directive, introduced in 2007, had the aim to protect human health and protect the environment by communicating information on chemicals up and down the supply chain. This would ensure that manufacturers, importers, and their customers are aware of information relating to the health and safety of the products supplied.
The regulation is currently still suffering in execution as most of the reporting and evaluation of chemicals is done manually. Suppliers report their chemicals in documents, and companies report the total of chemicals in their summary reports. Then, finally, authorities have to go through these reports.
Where the scale of REACH is limited, the manual effort to have end-to-end reporting is relatively high. In addition, skilled workers are needed to do the job because reporting is done in a document-based manner.
Life Cycle Assessments (LCA)
Where you might think REACH is relatively simple, the real new challenges for companies are the need to perform Life Cycle Assessments for their products. In a Life Cycle Assessment. The Wiki definition of LCA says:
Life cycle assessment or LCA (also known as life cycle analysis) is a methodology for assessing environmental impacts associated with all the stages of the life cycle of a commercial product, process, or service. For instance, in the case of a manufactured product, environmental impacts are assessed from raw material extraction and processing (cradle), through the product’s manufacture, distribution and use, to the recycling or final disposal of the materials composing it (grave)
This will be a shift in the way companies need to define products. Much more thinking and analysis are required in the early design phases. Before committing to a physical solution, engineers and manufacturing engineers need to simulate and calculate the impact of their design decisions in the virtual world.
This is where the digital twin of the design and the digital twin of the manufacturing process becomes relevant. And remember: Digital Twins do not run on documents – you need connected data and various types of models to calculate and estimate the environmental impact.
LCA done in a document-based manner will make your company too slow and expensive.
I described this needed transformation in my series from last year: The road to model-based and connected PLM – nine posts exploring the technology and concept of a model-based, data-driven PLM infrastructure.
Digital Product Passport (DPP)
The European Commission has published an action plan for the circular economy, one of the most important building blocks of the European Green Deal. One of the defined measures is the gradual introduction of a Digital Product Passport (DPP). As the quality of an LCA depends on the quality and trustworthy information about products and materials, the DPP is targeting to ensure circular economy metrics become reliable.
This will be a long journey. If you want to catch a glimpse of the complexity, read this Medium article: The digital product passport and its technical implementation related to the DPP for batteries.
The innovation dilemma
Suppose you agree with my conclusion that companies need to change their current product or service development into a data-driven and model-based manner. In that case, the question will come up: where to start?
Becoming data-driven and model-based, of course, is not the business driver. However, this change is needed to be able to perform Life Cycle Assessments and comply with current and future regulations by remaining competitive.
A document-driven approach is a dead-end.
Now let’s look at the real dilemmas by comparing a startup (clean sheet / no legacy) and an existing enterprise (experience with the past/legacy). Is there a winning approach?
The Startup
Having lived in Israel – the nation where almost everyone is a startup – and working with startups afterward in the past 10 years, I always get inspired by these people’s energy in startup companies. They have a unique value proposition most of the time, and they want to be visible on the market as soon as possible.
This approach is the opposite of systems thinking. It is often a very linear process to deliver this value proposition without exploring the side effects of such an approach.
For example, the new “green” transportation hype. Many cities now have been flooded with “green” scooters and electric bikes to promote transportation as a service. The idea behind this concept is that citizens do not require to own polluting motorbikes or cars anymore, and transportation means will be shared. Therefore, the city will be cleaner and greener.
However, these “green” vehicles are often designed in the traditional linear way. Is there a repair plan or a plan to recycle the batteries? Reuse of materials used.? Most of the time, not. Please, if you have examples contradicting my observations, let me know. I like to hear good news.
When startup companies start to scale, they need experts to help them grow the company. Often these experts are seasoned people, perhaps close to retirement. They will share their experience and what they know best from the past: traditional linear thinking.
As a result, even though startup companies can start with a clean sheet, their focus on delivering the product or service blocks further thinking. Instead, the seasoned experts will drive the company towards ways of working they know from the past.
Out of curiosity: Do you know or work in a startup that has started with a data-driven and model-based vision from scratch? Please add the name of this company in the comments, and let’s learn how they did it.
The Existing company
Working in an established company is like being on board a big tanker. Changing its direction takes a clear eye on the target and navigation skills to come there. Unfortunately, most of the time, these changes take years as it is impossible to switch the PLM infrastructure and the people skills within a short time.
From the bimodal approach in 2015 to the hybrid approach for companies, inspired by this 2017 McKinsey article: Toward an integrated technology operating model, I discovered that this is probably the best approach to ensure a change will happen. In this approach – see image – the organization keeps running on its document-driven PLM infrastructure. This type of infrastructure becomes the system of record. Nothing different from what PLM currently is in most companies.
In parallel, you have to start with small groups of people who independently focus on a new product, a new service. Using the model-based approach, they work completely independently from the big enterprise in a data-driven approach. Their environment can be considered the future system of engagement.
The data-driven approach allows all disciplines to work in a connected, real-time manner. Mastering the new ways of working is usually the task of younger employees that are digital natives. These teams can be completed by experienced workers who behave as coaches. However, they will not work in the new environment; these coaches bring business knowledge to the team.
People cannot work in two modes, but organizations can. As you can see from the McKinsey chart, the digital teams will get bigger and more important for the core business over time. In parallel, when their data usage grows, more and more data integration will occur between the two operation modes. Therefore, the old PLM infrastructure can remain a System of Record and serve as a support backbone for the new systems of engagement.
The Innovation Dilemma conclusion
The upcoming ten years will push organizations to innovate their ways of working to become sustainable and competitive. As discussed before, they must learn to work in a data-driven, connected manner. Both startups and existing enterprises have challenges – they need to overcome the “thinking fast and acting slow” mindset. Do you see the change in your company?
Note: Before publishing this post, I read this interesting and complementary post from Jan Bosch Boost your digitalization: instrumentation.
It is in the air – grab it.
Two weeks ago, I wrote a generic post related to System Thinking, in my opinion, a must-have skill for the 21st century (and beyond). Have a look at the post on LinkedIn; in particular interesting to see the discussion related to Systems Thinking: a must-have skill for the 21st century.
I liked Remy Fannader’s remark that thinking about complexity was not something new.
This remark is understandable from his personal context. Many people enjoy thinking – it was a respected 20th-century skill.
However, I believe, as Daniel Kahneman describes in his famous book: Thinking Fast and Slow, our brain is trying to avoid thinking.
This is because thinking consumes energy, the energy the body wants to save in the case of an emergency.
So let’s do a simple test (coming from Daniel):
xx
A bat and a ball cost together $ 1.10 – the bat costs one dollar more than the ball. So how much does the ball cost?
Look at the answer at the bottom of this post. If you have it wrong, you are a fast thinker. And this brings me to my next point. Our brain does not want to think deeply; we want fast and simple solutions. This is a challenge in a complex society as now we hear real-time information coming from all around the world. What is true and what is fake is hard to judge.
However, according to Kahneman, we do not want to waste energy on thinking. We create or adhere to simple solutions allowing our brains to feel relaxed.
This human behavior has always been exploited by populists and dictators: avoid complexity because, in this way, you lose people. Yuval Harari builds upon this with his claim that to align many people, you need a myth. I wrote about the need for myths in the PLM space a few times, e.g., PLM as a myth? and The myth perception
And this is where my second thoughts related to Systems Thinking started. Is the majority of people able and willing to digest complex problems?
My doubts grew bigger when I had several discussions about fighting climate change and sustainability.
Both Brains required
By coincidence, I bumped on this interesting article Market-led Sustainability is a ‘Fix that Fails’…
I provided a link to the post indirectly through LinkedIn. If you are a LinkedIn PLM Global Green Alliance member, you can see below the article an interesting analysis related to market-led sustainability, system thinking and economics.
Join the PLM Global Green Alliance group to be part of the full discussion; otherwise, I recommend you visit Both Brains Required, where you can find the source article and other related content.
It is a great article with great images illustrating the need for systems thinking and sustainability. All information is there to help you realize that sustainability is not just a left-brain exercise.
The left brain is supposed to be logical and analytical. That’s systems thinking, you might say quickly. However, the other part of our brain is about our human behavior, and this side is mostly overlooked. My favorite quote from the article:
Voluntary Market-Led activities are not so much a solution to the sustainability crisis as a symptom of more profoundly unsustainable foundations of human behavior.
The article triggered my second thoughts related to systems thinking. Behavioral change is not part of systems thinking. It is another dimension harder to address and even harder to focus on sustainability.
The LinkedIn discussion below the article Market-led Sustainability is a ‘Fix that Fails’… is a great example of the talks we would like to have in our PLM Global Green Alliance group. Nina Dar, Patrick Hillberg and Richard McFall brought in several points worth discussing. Too many to discuss them all here – let’s take two fundamental issues:
1. More than economics
An interesting viewpoint in this discussion was the relation to economics. We don’t believe that economic growth is the main point to measure. Even a statement like: “Sustainable businesses will be more profitable than traditional ones” is misleading when companies are measured by shareholder value or EBIT (Earnings Before Interest or Taxes). We briefly touched on Kate Raworth’s doughnut economics.
This HBR article mentioned in the discussion: Business Schools Must Do More to Address the Climate Crisis also shows it is not just about systems thinking.
We have seen this in the Apparel industry with the horrible collapse of a factory in Bangladesh (2013). Still, the inhumane accidents happen in southeast Asia. I like to quote Chris Calverley in his LinkedIn article: Making ethical apparel supply chains achievable on a global scale.
No one gets into business because they want to behave unethically. On the contrary, a lack of ethics is usually driven by a common desire to operate more efficiently and increase profit margins.
In my last post, I shared a similar example from an automotive tier 2 supplier. Unfortunately, suppliers are not measured or rewarded for sustainability efforts; only efficiency and costs are relevant.
The seventeen Sustainability Development Goals (SDG), as defined by the United Nations, are the best guidance for sustainable drivers beyond money. Supporting the SDGs enforce systems thinking when developing a part, a product, or a solution. Many other stakeholders need to be taken care of, at least if you truly support sustainability as a company.
2. The downside of social media
The LinkedIn discussion related to Market-led Sustainability is a ‘Fix that Fails’… The thread shows that LinkedIn, like other social media, is not really interested in supporting in-depth discussions – try to navigate what has been said in chronological order. With Patrick, Nina and Richard, we agreed to organize a follow-up discussion in our PLM Global Green Alliance Group.
And although we are happy with social media as it allows each of us to reach a global audience, there seems to be a worrying contra-productive impact. If you read the book Stolen Focus. A quote:
All over the world, our ability to pay attention is collapsing. In the US, college students now focus on one task for only 65 seconds, and office workers, on average, manage only three minutes
This is worrying, returning to Remy Fannader’s remark: thinking about complexity was not something new. The main difference is that it is not new. However, our society is changing towards thinking too fast, not rewarding systems thinking.
Even scarier, if you have time, read this article from The Atlantic: about the impact of social media on the US Society. It is about trust in science and data. Are we facing the new (Trump) Tower of Babel in our modern society? As the writers state: Babel is a metaphor for what some forms of social media have done to nearly all of the groups and institutions most important to the country’s future—and to us as a people.
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Conclusion
Systems Thinking is a must-have skill for the 21st century. Many of us working in the PLM domain focus on providing support for systems thinking, particularly Life Cycle Assessment capabilities. However, the discussion with Patrick Hillberg, Nina Darr and Richard McFall made me realize there is more: economics and human behavior. For example, can we change our economic models, measuring companies not only for the money profit they deliver? What do?
Answering this type of question will be the extended mission for PLM consultants of the future – are you ready?
The answer to the question with the ball and the bat:
A fast answer would say the price of the ball is 10 cents. However, this would make the price of the bat $1.10, giving a total cost of $1.20. So the right answer should be 5 cents. To be honest, I got tricked the first time too. Never too late to confirm you make mistakes, as only people who do not do anything make no mistakes.
Sustainability has been already a topic on my agenda for many years. So when Rich McFall asked me to start the PLM Global Green Alliance (PGGA) in 2018, I supported that initiative. You can read more about my PLM and Sustainability ideas in this post here.
I have been lecturing about the relation between PLM and Sustainability last year. In 2018, the PGGA was a niche alliance trying to find people who would like to work and share PLM-related practices with others for a greener and sustainable planet.
Thanks to, or actually due to, the pandemic, climate disasters and the return of the US supporting the Paris Climate agreements, it became clear companies need to act. And preferably as soon as possible, which led to sustainability activities in many companies.
Also, the main PLM vendors started to publish their support and vision for a sustainable future, the area where we believe the PGGA can contribute in spreading the practices and experiences.
For that reason, the PGGA is aiming this year to have a series of discussions with the main PLM Vendors and their sustainability programs.
SAP
This time we are happy to publish an interview with Darren West from SAP. Darren West is the product management lead for SAP’s Circular Economy solutions. His role is to work with customers, sales and pre-sales colleagues, partners, solutions teams and product owners to expand existing and build new sustainability products, particularly those impacting Circular Economy topics.
We are glad to speak with Darren, as we believe sustainability and the circular economy go hand in hand and it requires systems thinking. We believe SAP, strong in managing materials and manufacturing processes, should be a leader in providing insights in ESG reporting. Helping companies to improve their environmental impact of products and production processes as they have the data.
Have a look at this 34 minutes interview and discussion with Darren West
The slides shown in this recording can be found here: Circular Economy -SAP for PLM Green Alliance
What we have learned
The interview showed that SAP is actively working on a sustainable future. Both by acting by themselves, but even more important, by helping their customers to change to more sustainable designs and production methods. There is still a way to go and we do not have too much time to sit back. The power of the current SAP Responsible Design and Production module is that it allows companies to understand their environmental impact and improve where possible. This is step 1 in my opinion to find a way to create sustainable products and business models.
The second, more general observation, is that we need to make our full product lifecycle management digital and connected. Data-driven is the only way to have efficient processes to estimate and calculate our environmental impact – my favorite From Coordinated to Connected topic.
Want to learn more?
In the context of this recording, Daren shared the following links for those of you who got inspired by the discussion (in alphabetical order):
- Catena-X, the german automotive alliance for secure and standardized data exchange
- Circularity Gap Report – a status where we are in our circularity targets
- Ellen MacArthur Foundation – all you want to learn about the circular economy
- Material Economics – Circular Economy and Climate study -explores the opportunities for the four largest materials in terms of emissions (steel, plastics, aluminum, and cement) and two large use segments for these materials (passenger cars and buildings).
- PLM Global Green Alliance – the place where Climate Change & Sustainability are discussed in the context of PLM
- SAP Circular Economy offerings and information
- SystemIQ – the place to discuss systems change/systems thinking
- World Business Council for Sustainable Development (WBCSD) – their vision and more
- World Economic Forum Global Plastic Action Partnership (GPAP) – a plastic sustainable economy
- World Wildlife Fund (WFF) about plastic pollution and plastic usage
Conclusion
This was a motivating session to see PLM-related vendors are taking action. Next time, you will learn more from the design side when we talk with Autodesk about their sustainability program.
Unfortunately the day after this motivating session we were shocked by the invasion of Ukraine by Russia. So I am in a mixed mood, as having friends in both countries makes me realize that one dictator can kill people and hope.
Listen to president Zelensky’s speech to the Russian people and get inspired to act against any brainwashing or dictatorship. To my friends and readers, wherever you are, stay strong, informed and human.
After all my writing about The road to model-based and connected PLM, a topic that interests me significantly is the positive contribution real PLM can have to sustainability.
To clarify this statement, I have to explain two things:
- First, for me, real PLM is a strategy that concerns the whole product lifecycle from conception, creation, usage, and decommissioning.
Real PLM to articulate the misconception that PLM is considered as an engineering infrastructure of even system. We discussed this topic related to this post (7 easy tips nobody told you about PLM adoption) from my SharePLM peers.
- Second, sustainability should not be equated with climate change, which gets most of the extreme attention.
However, the discussion related to climate change and carbon gas emissions drew most of the attention. Also, recently it seemed that the COP26 conference was only about reducing carbon emissions.
Unfortunately, reducing carbon gas emissions has become a political and economic discussion in many countries. As I am not a climate expert, I will follow the conclusions of the latest IIPC report.
However, I am happy to participate in science-based discussions, not in conversations about failing statistics (lies, damned lies and statistics) or the mixture of facts & opinions.
The topic of sustainability is more extensive than climate change. It is about understanding that we live on a limited planet that cannot support the unlimited usage and destruction of its natural resources.
Enough about human beings and emotions, back to the methodology
Why PLM and Sustainability
In the section PLM and Sustainability of the PLM Global Green Alliance website, we explain the potential of this relation:
The goals and challenges of Product Lifecycle Management and Sustainability share much in common and should be considered synergistic. Where in theory, PLM is the strategy to manage a product along its whole lifecycle, sustainability is concerned not only with the product’s lifecycle but should also address sustainability of the users, industries, economies, environment and the entire planet in which the products operate.
If you read further, you will bump on the term System Thinking. Again there might be confusion here between Systems Thinking and Systems Engineering. Let’s look at the differences
Systems Engineering
For Systems Engineering, I use the traditional V-shape to describe the process. Starting from the Needs on the left side, we have a systematic approach to come to a solution definition at the bottom. Then going upwards on the right side, we validate step by step that the solution will answer the needs.
The famous Boeing “diamond” diagram shows the same approach, complementing the V-shape with a virtual mirrored V-shape. In this way providing insights in all directions between a virtual world and a physical world. This understanding is essential when you want to implement a virtual twin of one of the processes/solutions.
Still, systems engineering starts from the needs of a group of stakeholders. So it works to the best technical and beneficial solution, most of the time only measured by money.
System Thinking
The image below from the Ellen McArthur Foundation is an example of system thinking. But, as you can see, it is not only about delivering a product.
Systems Thinking is a more holistic approach to bringing products to the market. It is about how we deliver a product to the market and what happens during its whole life cycle. The drivers for system thinking, therefore, are not only focusing on product performance at the most economical price, but we also take into account the impact on resource extraction in the world, the environmental impact during its active life (more and more regulated) and ultimately also how to minimize the waste to the eco-system. This means more recycling or reuse.
If you want to read more about systems thinking more professionally, read this blog post from the Millennium Alliance for Humanity and the Biosphere (MAHB) related to Systems Thinking: A beginning conversation.
Product as a Service (PaaS)
To ensure more responsibility for the product lifecycle, one of the European Green Deal aspects is promoting Product as a Service. There is already a trend towards products as a service, and I mentioned Ken Webster’s presentation at the PLM Roadmap & PDT Fall 2021 conference: In the future, you will own nothing, and you will be happy.
Because if we can switch to such an economy, the manufacturer will have complete control over the product’s lifecycle and its environmental impact. The manufacturer will be motivated to deliver product upgrades, create repairable products instead of dumping old or broken stuff because this is cheap for selling. PaaS brings opportunities for manufacturers, like greater customer loyalty, but also pushes manufacturers to stay away from so-called “greenwashing”. They become fully responsible for the entire lifecycle.
A different type of growth
The concept of Product as a Service is not something that typical manufacturing companies endorse. Instead, it requires them to restructure their business and restructure their product.
Delivering a Product as a Service requires a fast feedback loop between the products in the field and R&D deciding on improving or adding new features.
In traditional manufacturing companies, the service department is far from engineering due to historical reasons. However, with the digitization of our product information and connected products, we should be able to connect all stakeholders related to our products, even our customers.
A few years ago, I was working with a company that wanted to increase their service revenue by providing maintenance as a service on their products on-site. The challenge they had was that the total installation delivered at the customer site was done through projects. There was some standard equipment in their solution; however, ultimately, the project organization delivered the final result, and product information was scattered all around the company.
There was some resistance when I proposed creating an enterprise product information backbone (a PLM infrastructure) with aligned processes. It would force people to work upfront in a coordinated manner. Now with the digitization of operations, this is no longer a point of discussion.
In this context, I will participate on December 7th in an open panel discussion Creating a Digital Enterprise: What are the Challenges and Where to Start? As part of the PI DX spotlight series. I invite you to join this event if you are interested in hearing various digital enterprise viewpoints.
Doing both?
As companies cannot change overnight, the challenge is to define a transformation path. The push for transformation for sure will come from governments and investors in the following decades. Therefore doing nothing is not a wise strategy.
Early this year, the Boston Consultancy Group published this interesting article: The Next Generation of Climate Innovation, showing different pathways for companies.
A trend that they highlighted was the fact that Shareholder Returns over the past ten years are negative for the traditional Oil & Gas and Construction industries (-18 till -6 %). However, the big tech and first generation of green industries provide high shareholders returns (+30 %), and the latest green champions are moving in that direction. In this way, promoting investors will push companies to become greener.
The article talks about the known threat of disrupters coming from outside. Still, it also talks about the decisions companies can make to remain relevant. Either you try to reduce the damage, or you have to innovate. (Click on the image below on the left).
As described before, innovating your business is probably the most challenging part. In particular, if you have many years of history in your industry. Processes and people are engraved in an almost optimal manner (for now).
An example of reducing the damage could be, for example, what is happening in the steel industry. As making steel requires a lot of (cheap) energy, this industry is powered by burning coal. Therefore, an innovation to reduce the environmental impact would be to redesign the process with green energy as described in this Swedish example: The first fossil-free production of steel.
On December 9th, I will discuss both strategies with Henrik Hulgaard from Configit. We will discuss how Product Lifecycle Management and Configuration Lifecycle Management can play a role in the future. Feel free to subscribe to this session and share your questions. Click on the image to see the details.
Note: you might remember Henrik from my earlier post this year in January: PLM and Product Configuration Management (CLM)
Conclusion
Sustainability is a topic that will be more and more relevant for all of us, locally and globally. Real PLM, covering the whole product lifecycle, preferably data-driven, allows companies to transform their current business to future sustainable business. Systems Thinking is the overarching methodology we have to learn – let’s discuss
This week I attended the PLM Roadmap & PDT Fall 2021 with great expectations based on my enthusiasm last year. Unfortunately, the excitement was less this time, and I will explain in my conclusions why. This time it was unfortunate again a virtual event which makes it hard to be interactive, something I realize I am missing a lot.
Over two hundred attendees connected for the two days, and you can find the agenda here. Typically I would discuss the relevant sessions; now, I want to group some of them related to a theme, as there was complementary information in these sessions.
Disruption
Again like in the spring, the theme was focusing on DISRUPTION. The word disruption can give you an uncomfortable feeling when you are not in power. It is more fun to disrupt than to be disrupted, as I mentioned in my spring presentation. Read The week after PLM Roadmap & PDT Spring 2021
In his keynote speech Peter Bilello (CIMdata) kicked off with: The Critical Dozen: 12 familiar, evolving trends and enablers of digital transformation that you cannot or should not live without.
You can see them on the slide below:
I believe many of them should be familiar to you as these themes have been “in the air” already for quite some time. Vendors first and slowly companies start to investigate them when relevant. You will find many of them back in my recent series: The road to model-based and connected PLM, where I explored the topics that would cross your path on that journey.
Like Peter said: “For most of the topics you cannot pick and choose as they are all connected.”
Another interesting observation was that we are more and more moving away from the concept of related structures (digital thread) but more to connected datasets (digital web). Marc Halpern first introduced this topic last year at the 2020 conference and has become an excellent image to frame what we should imagine in a connected world.
Digital web also has to do with the uprise of the graph database mentioned by Peter Bilello as a potentially disruptive technology during the fireside chat. Relational databases can be seen as rigid, associated with PLM structures. On the other hand, graph databases can be associated with flexible relations between different types of data – the image of the digital web.
Where Peter was mainly telling WHAT was happening, two presentations caught my attention because of the HOW.
First of all, Dr. Rodney Ewing (Cummins) ‘s session: A Balanced Strategy to Reap Continuous Business Value from Digital PLM was a great story of a transformational project. It contained both having a continuous delivery of business value in mind while moving to the connected enterprise.
As Rodney mentioned, the contribution of TCS was crucial here, which I can imagine. It is hard for a company to understand what is happening in the outside (PLM) world when applying it to your company. Their transformation roadmap is an excellent example of having the long-term vision in mind, meanwhile delivering value during the transformation.
Talking about the right partner and synergy, the second presentation I liked in this context of disruption was Ian Quest’s presentation (Quick Release): Open-source Disruption in Support of Audacious Goals. As a sponsor of the conference, they had ten minutes to pitch their area of expertise.
After Ian’s presentation, focused on audacious goals (for non-English natives translated as “brave” goals), there was only one word that stuck to my mind: pragmatic.
Instead of discussions about the complexity, Ian gave examples of where a pragmatic data-centric approach could lead to great benefits, as you can see from one of the illustrated benefits below:
Standards
A characteristic topic of this conference is that we always talk about standards. Torbjörn Holm (Eurostep) gave an excellent overview of where standards have led to significant benefits. For example, the containerization of goods has dramatically improved transportation of goods (we all benefit) while killing proprietary means of transport (trains, type of ships, type of unloading). See the image below:
Torbjörn rightfully expanded this story to the current situation in the construction industry or the challenges for asset operators. Unfortunately, in these practices, many content suppliers remain focusing on their unique capabilities, reluctantly neglecting the demand for interoperability among the whole value chain.
It is a topic Marc Halpern also mentioned last year as an outcome of their Gartner PLM benefits survey. Gartner’s findings:
Time to Market is not so much improved by using PLM as the inefficient interaction with suppliers is the impediment.
Like transport before containerization, the exchange of information is not standardized and designed for digital exchange. Torbjorn believes that more and more companies will insist on exchange standards – like CHIFOS – an ISO1596-derived exchange standard in the process industry. It is a user-driven standard, the best standard.
In this context, the presentation from Kenny Swope (Boeing) and Jean Yves Delaunay (Airbus) The Business Value of Standards-based Information Interoperability for Aerospace & Defense illustrated this fact.
While working for competitors, the Aerospace industry understands the criticality of standards to become more efficient and less vendor-dependent. In the aerospace & defense group, they discuss these themes. The last year’s 2020 Fall sessions showed the results. You can read their publications here
The A&D PLM action group uses the following framework when evaluating standards – as you can see on the image below:
The result – and this is a combined exercise of many participating experts from the field; this is their recommendation:
To conclude:
People often complain about standards, framed by proprietary data format vendors, that they lead to a rigid environment, blocking agility.
In reality, standards allow companies to be more agile as the (proprietary) data flow is less an issue. Remember the containerization example.
Sustainability and System Thinking
This conference has always been known for its attention to the circular economy and green thinking. In the past, these topics might have been considered disconnected from our PLM practices; now, they have become a part of everyone’s mission.
Two presentations stood out on this topic for me. First, Ken Webster, with his keynote speech: In the future, you will own nothing and you will be happy was a significant oversight of how we as consumers currently are disconnected from the circular economy. His plea, as shown below, for making manufacturers responsible for the legal ownership of the materials in the products they deliver would impact consumer behavior.
Product as a Service (PaaS) and new ways to provide a service is becoming essential. For example, buildings as power stations, as they are a place to collect solar or wind energy?
His thoughts are aligned with what is happening in Europe related to the European Green Deal (not in his presentation). There is a push for a PaaS model for all products as this would be an excellent stimulant for the circular economy. PaaS combined with a Digital Product Passport – more on that next year.
Making upgrades to your products has less impact on the environment than creating new products to sell (and creating waste of the old product). Ken Webster was an interesting statement about changing the economy – do we want to own products or do we want to benefit from the product and leave the legal ownership to the manufacturer.
A topic I discussed in the PLM Roadmap & PDT Conference Spring 2021 – look here at slide 11
Patrick Hillberg‘s presentation Rising to the challenge of engineering and optimizing . . . what? was the one closest to my heart. We discussed Sustainability and Systems Thinking with Patrick in our PLM Global Green Alliance, being pretty aligned on this topic. Patrick started by explaining the difference between Systems Engineering and Systems Thinking. Looking at the product go-to-market of an organization is more than the traditional V-model. Economic pressure and culture will push people to deviate from the ideal technological plan due to other priorities.
Expanding on this observation, Partick stated that there are limits to growth, a topic discussed by many people involved in the sustainable economy. Economic growth is impossible on a limited planet, and we have to take more dimensions into account. Patrick gave some examples of that, including issues related to the infamous Boeing 737 Max example.
For Patrick, the COVID-pandemic is the end of the old 2nd Industrial Revolution and a push for a new Fourth Industrial Revolution, which is not only technical, as the slide below indicates.
With Patrick, I believe we are at a decisive moment to disrupt ourselves, reconsider many things we do and are used to doing. Even for PLM practitioners, this is a new path to go.
Data
There were two presentations related to digitization and the shift from document-based to a data-driven approach.
First, there was Greg Weaver (Gulfstream) with his presentation Indexing Content – Finding Your Needle in the Haystack. Greg explained that by using indexation of existing document-based information combined with a specific dashboard, they could provide fast access to information that otherwise would have been hidden in so many document or even paper archives.
It was a pragmatic solution, making me feel nostalgic seeing the SmarTeam profile cards. It was an excellent example of moving to a digital enterprise, and Gulfstream has always been a front runner on this topic.
Warning: Don’t use this by default at home (your company). The data in a regulated industry like Aerospace is expected to be of high quality due to the configuration management processes in place. If your company does not have a strong CM practice, the retrieved data might be inaccurate.
Martijn Dullaart (ASML)’s presentation The Next disruption, please….. was the next step into the future. With his statement “No CM = No Trust,” he made an essential point for data-driven environments.
There is a need for Configuration Management, and I touched on this topic in my last post: The road to model-based and connected PLM (part 9 – CM).
Martijn’s presentation can also be found on his blog here, and I encourage you to read it (saving me copy & paste text). It was interesting to see that Martijn improved his CM pyramid, as you can see, more discipline and activity-oriented instead of a system view. With Martijn and others, I will elaborate on this topic soon.
Conclusion
This has been an extremely long post, and thanks for reading until the end. Many interesting topics were presented at the conference. I was less excited this time because many of these topics are triggers for a discussion. Innovation comes from meeting people with different backgrounds. In a live conference, you would meet during the break or during the famous dinner. How can we ensure we follow up on all this interesting information.
Your thoughts? Contact me for a Corona Friday discussion.
Last week I wrote about the recent PLM Road Map & PDT Spring 2021 conference day 1, focusing mainly on technology. There were also interesting sessions related to exploring future methodologies for a digital enterprise. Now on Day 2, we started with two sessions related to people and methodology, indispensable when discussing PLM topics.
Designing and Keeping Great Teams
This keynote speech from Noshir Contractor, Professor of Behavioral Sciences in the McCormick School of Engineering & Applied Science, intrigued me as the subtitle states: Lessons from Preparing for Mars. What Can PLM Professionals Learn from This?
You might ask yourself, is a PLM implementation as difficult and as complex as a mission to Mars? I hoped, so I followed with great interest Noshir’s presentation.
Noshir started by mentioning that many disruptive technologies have emerged in recent years, like Teams, Slack, Yammer and many more.
The interesting question he asked in the context of PLM is:
As the domain of PLM is all about trying to optimize effective collaboration, this is a fair question
Structural Signatures
Noshir shared with us that it is not the most crucial point to look at people’s individual skills but more about who they know.
Measure who they work with is more important than who they are.
Based on this statement, Noshir showed some network patterns of different types of networks.
Click on the image to see the enlarged picture.
It is clear from these patterns how organizations communicate internally and/or externally. It would be an interesting exercise to perform in a company and to see if the analysis matches the perceived reality.
Noshir’s research was used by NASA to analyze and predict the right teams for a mission to Mars.
Noshir went further by proposing what PLM can learn from teams that are going into space. And here, I was not sure about the parallel. Is a PLM project comparable to a mission to Mars? I hope not! I have always advocated that a PLM implementation is a journey. Still, I never imagined that it could be a journey into the remote unknown.
Noshir explained that they had built tools based on their scientific model to describe and predict how teams could evolve over time. He believes that society can also benefit from these learnings. Many inventions from the past were driven by innovations coming from space programs.
I believe Noshir’s approach related to team analysis is much more critical for organizations with a mission. How do you build multidisciplinary teams?
The proposed methodology is probably best for a holocracy based organization. Holocrazy is an interesting concept for companies to get their employees committed, however, it also demands a type of involvement that not every person can deliver. For me, coming back to PLM, as a strategy to enable collaboration, the effectiveness of collaboration depends very much on the organizational culture and created structure.
DISRUPTION – EXTINCTION or still EVOLUTION?
We talk a lot about disruption because disruption is a painful process that you do not like to happen to yourself or your company. In the context of this conference’s theme, I discussed the awareness that disruptive technologies will be changing the PLM Value equation.
A disruption like the switch from mini-computers to PCs (killed DEC) or from Symbian to iOS (killed Nokia) is therefore not likely to happen that fast. Still, there is a need to take benefit from these new disruptive technologies.
My presentation was focusing on describing the path of evolution and focus areas for the PLM community. Doing nothing means extinction; experimenting and learning towards the future will provide an evolutionary way.
Starting from acknowledging that there is an incompatibility between data produced most of the time now and the data needed in the future, I explained my theme: From Coordinated to Connected. As a PLM community, we should spend more time together in focus groups, conferences on describing and verifying methodology and best practices.
Nigel Shaw (EuroStep) and Mark Williams (Boeing) hinted in this direction during this conference (see day 1). Erik Herzog (SAAB Aeronautics) brought this topic to last year’s conference (see day 3). Outside this conference, I have comparable touchpoints with Martijn Dullaert when discussing Configuration Management in the future in relation to PLM.
In addition, this decade will probably be the most disruptive decade we have known in humanity due to external forces that push companies to change. Sustainability regulations from governments (the Paris agreement), the implementation of circular economy concepts combined with the positive and high Total Share Holder return will push companies to adapt themselves more radical than before.
What is clear is that disruptive technologies and concepts, like Industry 4.0, Digital Thread and Digital Twin, can serve a purpose when implemented efficiently, ensuring the business becomes sustainable.
Due to the lack of end-to-end experience, we need focus groups and conferences to share progress and lessons learned. And we do not need to hear the isolated vendor success stories here as a reference, as often they are siloed again and leading to proprietary environments.
You can see my full presentation on SlideShare: DISRUPTION – EXTINCTION or still EVOLUTION?
Building a profitable Digital T(win) business
Beatrice Gasser, Technical, Innovation, and Sustainable Development Director from the Egis group, gave an exciting presentation related to the vision and implementation of digital twins in the construction industry.
The Egis group both serves as a consultancy firm as well as an asset management organization. You can see a wide variety of activities on their website or have a look at their perspectives
Historically the construction industry has been lagging behind having low productivity due to fragmentation, risk aversion and recently, more and more due to the lack of digital talent. In addition, some of the construction companies make their money from claims inside of having a smooth and profitable business model.
Without innovation in the construction industry, companies working the traditional way would lose market share and investor-focused attention, as we can see from the BCG diagram I discussed in my session.
The digital twin of construction is an ideal concept for the future. It can be built in the design phase to align all stakeholders, validate and integrate solutions and simulate the building operational scenarios at almost zero materials cost. Egis estimates that by using a digital twin during construction, the engineering and construction costs of a building can be reduced between 15 and 25 %
More importantly, the digital twin can also be used to first simulate operations and optimize energy consumption. The connected digital twin of an existing building can serve as a new common data environment for future building stakeholders. This could be the asset owner, service companies, and even the regulatory authorities needing to validate the building’s safety and environmental impact.
Beatrice ended with five principles essential to establish a digital twin, i.e
I think the construction industry has a vast potential to disrupt itself. Faster than the traditional manufacturing industries due to their current needs to work in a best-connected manner.
Next, there is almost no legacy data to deal with for these companies. Every new construction or building is a unique project on its own. The key differentiators will be experience and efficient ways of working.
It is about the belief, the guts and the skilled people that can make it work – all for a more efficient and sustainable future.
Leveraging PLM and Cloud Technology for Market Success
Stan Przybylinski, Vice President of CIMdata, reported their global survey related to the cloud, completed in early 2021. Also, Stan typified Industry 4.0 as a connected vision and cloud and digital thread as enablers to implementing this vision.
The companies interviewed showed a lot of goodwill to make progress – click on the image to see the details. CIMdata is also working with PLM Vendors to learn and describe better the areas of beneft. I remain curious about who comes with a realization and business case that is future-proof. This will define our new PLM Value Equation.
Conclusion
These were two exciting days with enough mentioning of disruptive technologies. Our challenge in the PLM domain will be to give them a purpose. A purpose is likely driven by external factors related to the need for a sustainable future. Efficiency and effectiveness must come from learning to work in connected environments (digital twin, digital thread, industry 4.0, Model-Based (Systems) Engineering.
Note: You might have seen the image below already – a nice link between sustainability and the mission to Mars
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