You are currently browsing the tag archive for the ‘Digital PLM’ tag.
Last week, I participated in the annual 3DEXPERIENCE User Conference, organized by the ENOVIA and NETVIBES brands. With approximately 250 attendees, the 2-day conference on the High-Tech Campus in Eindhoven was fully booked.
My PDM/PLM career started in 1990 in Eindhoven.
First, I spent a significant part of my school life there, and later, I became a physics teacher in Eindhoven. Then, I got infected by CAD and data management, discovering SmarTeam, and the rest is history.
As I wrote in my last year’s post, the 3DEXPERIENCE conference always feels like a reunion, as I have worked most of my time in the SmarTeam, ENOVIA, and 3DEXPERIENCE Eco-system.
Innovation Drivers in the Generative Economy
Stephane Declee and Morgan Zimmerman kicked off the conference with their keynote, talking about the business theme for 2024: the Generative Economy. Where the initial focus was on the Experience Economy and emotion, the Generative Economy includes Sustainability. It is a clever move as the word Sustainability, like Digital Transformation, has become such a generic term. The Generative Economy clearly explains that the aim is to be sustainable for the planet.
Stephane and Morgan talked about the importance of the virtual twin, which is different from digital twins. A virtual twin typically refers to a broader concept that encompasses not only the physical characteristics and behavior of an object or system but also its environment, interactions, and context within a virtual or simulated world. Virtual Twins are crucial to developing sustainable solutions.
Morgan concluded the session by describing the characteristics of the data-driven 3DEXPERIENCE platform and its AI fundamentals, illustrating all the facets of the mix of a System of Record (traditional PLM) and Systems of Record (MODSIM).
3DEXPERIENCE for All at automation.eXpress
Daniel Schöpf, CEO and founder of automation.eXpress GmbH, gave a passionate story about why, for his business, the 3DEXPERIENCE platform is the only environment for product development, collaboration and sales.
Automation.eXpress is a young but typical Engineering To Order company building special machinery and services in dedicated projects, which means that every project, from sales to delivery, requires a lot of communication.
For that reason, Daniel insisted all employees to communicate using the 3DEXPERIENCE platform on the cloud. So, there are no separate emails, chats, or other siloed systems.
Everyone should work connected to the project and the product as they need to deliver projects as efficiently and fast as possible.
Daniel made this decision based on his 20 years of experience in traditional ways of working—the coordinated approach. Now, starting from scratch in a new company without a legacy, Daniel chose the connected approach, an ideal fit for his organization, and using the cloud solution as a scalable solution, an essential criterium for a startup company.
My conclusion is that this example shows the unique situation of an inspired leader with 20 years of experience in this business who does not choose ways of working from the past but starts a new company in the same industry, but now based on a modern platform approach instead of individual traditional tools.
Augment Me Through Innovative Technology
Dr. Cara Antoine gave an inspiring keynote based on her own life experience and lessons learned from working in various industries, a major oil & gas company and major high-tech hardware and software brands. Currently, she is an EVP and the Chief Technology, Innovation & Portfolio Officer at Capgemini.
She explained how a life-threatening infection that caused blindness in one of her eyes inspired her to find ways to augment herself to keep on functioning.
With that, she drew a parallel with humanity, who continuously have been augmenting themselves from the prehistoric day to now at an ever-increasing speed of change.
The current augmentation is the digital revolution. Digital technology is coming, and you need to be prepared to survive – it is Innovate of Abdicate.
Dr. Cara continued expressing the need to invest in innovation (me: it was not better in the past 😉 ) – and, of course, with an economic purpose; however, it should go hand in hand with social progress (gender diversity) and creating a sustainable planet (innovation is needed here).
Besides the focus on innovation drivers, Dr. Cara always connected her message to personal interaction. Her recently published book Make it Personal describes the importance of personal interaction, even if the topics can be very technical or complex.
I read the book with great pleasure, and it was one of the cornerstones of the panel discussion next.
It is all about people…
It might be strange to have a session like this in an ENOVIA/NETVIBES User Conference; however, it is another illustration that we are not just talking about technology and tools.
I was happy to introduce and moderate this panel discussion,also using the iconic Share PLM image, which is close to my heart.
The panelists, Dr. Cara Antoine, Daniel Schöpf, and Florens Wolters, each actively led transformational initiatives with their companies.
We discussed questions related to culture, personal leadership and involvement and concluded with many insights, including “Create chemistry, identify a passion, empower diversity, and make a connection as it could make/break your relationship, were discussed.
And it is about processes.
Another trend I discovered is that cloud-based business platforms, like the 3DEXERIENCE platform, switch the focus from discussing functions and features in tools to establishing platform-based environments, where the focus is more on data-driven and connected processes.
Some examples:
Data Driven Quality at Suzlon Energy Ltd.
Florens Wolters, who also participated in the panel discussion “It is all about people ..” explained how he took the lead to reimagine the Sulon Energy Quality Management System using the 3DEXPERIENCE platform and ENOVIA from a disconnected, fragmented, document-driven Quality Management System with many findings in 2020 to a fully integrated data-driven management system with zero findings in 2023.
It is an illustration that a modern data-driven approach in a connected environment brings higher value to the organization as all stakeholders in the addressed solution work within an integrated, real-time environment. No time is wasted to search for related information.
Of course, there is the organizational change management needed to convince people not to work in their favorite siloes system, which might be dedicated to the job, but not designed for a connected future.
The image to the left was also a part of the “It is all about people”- session.
Enterprise Virtual Twin at Renault Group
The presentation of Renault was also an exciting surprise. Last year, they shared the scope of the Renaulution project at the conference (see also my post: The week after the 3DEXPERIENCE conference 2023).
Here, Renault mentioned that they would start using the 3DEXPERIENCE platform as an enterprise business platform instead of a traditional engineering tool.
Their presentation today, which was related to their Engineering Virtual Twin, was an example of that. Instead of using their document-based SCR (Système de Conception Renault – the Renault Design System) with over 1000 documents describing processes connected to over a hundred KPI, they have been modeling their whole business architecture and processes in UAF using a Systems of System Approach.
The image above shows Franck Gana, Renault’s engineering – transformation chief officer, explaining the approach. We could write an entire article about the details of how, again, the 3DEXPERIENCE platform can be used to provide a real-time virtual twin of the actual business processes, ensuring everyone is working on the same referential.
Bringing Business Collaboration to the Next Level with Business Experiences
To conclude this section about the shifting focus toward people and processes instead of system features, Alizée Meissonnier Aubin and Antoine Gravot introduced a new offering from 3DS, the marketplace for Business Experiences.
According to the HBR article, workers switch an average of 1200 times per day between applications, leading to 9 % of their time reorienting themselves after toggling.
1200 is a high number and a plea for working in a collaboration platform instead of siloed systems (the Systems of Engagement, in my terminology – data-driven, real-time connected). The story has been told before by Daniel Schöpf, Florens Wolters and Franck Gana, who shared the benefits of working in a connected collaboration environment.
The announced marketplace will be a place where customers can download Business Experiences.
There is was more ….
There were several engaging presentations and workshops during the conference. But, as we reach 1500 words, I will mention just two of them, which I hope to come back to in a later post with more detail.
- Delivering Sustainable & Eco Design with the 3DS LCA Solution
Valentin Tofana from Comau, an Italian multinational company in the automation and committed to more sustainable products. In the last context Valentin shared his experiences and lessons learned starting to use the 3DS LifeCycle Assessment tools on the 3DEXPERIENCE platform.
This session gave such a clear overview that we will come back with the PLM Green Global Alliance in a separate interview. - Beyond PLM. Productivity is the Key to Sustainable Business
Neerav MEHTA from L&T Energy Hydrocarbon demonstrated how they currently have implemented a virtual twin of the plant, allowing everyone to navigate, collaborate and explore all activities related to the plant.I was promoting this concept in 2013 also for Oil & Gas EPC companies, at that time, an immense performance and integration challenge. (PLM for all industries) Now, ten years later, thanks to the capabilities of the 3DEXPERIENCE platform, it has become a workable reality. Impressive.
Conclusion
Again, I learned a lot during these days, seeing the architecture of the 3DEXPERIENCE platform growing (image below). In addition, more and more companies are shifting their focus to real-time collaboration processes in the cloud on a connected platform. Their testimonies illustrate that to be sustainable in business, you have to augment yourself with digital.
Note: Dassault Systemes did not cover any of the cost for me attending this conference. I picked the topics close to my heart and got encouraged by all the conversations I had.
Last week, I shared my first impressions from my favorite conference, in the post: The weekend after PLM Roadmap/PDT Europe 2023, where most impressions could be classified as traditional PLM and model-based.
There is nothing wrong with conventional PLM, as there is still much to do within this scope. A model-based approach for MBSE (Model-Based Systems Engineering) and MBD (Model-Based Definition) and efficient supplier collaboration are not topics you solve by implementing a new system.
Ultimately, to have a business-sustainable PLM infrastructure, you need to structure your company internally and connect to the outside world with a focus on standards to avoid a vendor lock-in or a dead end.
In short, this is what I described so far in The weekend after ….part 1.
Now, let’s look at the relatively new topics for this audience.
Enabling the Marketing, Engineering & Manufacturing Digital Thread
Cyril Bouillard, the PLM & CAD Tools Referent at the Mersen Electrical Protection (EP) business unit, shared his experience implementing an end-to-end digital backbone from marketing through engineering and manufacturing.
Cyril showed the benefits of a modern PLM infrastructure that is not CAD-centric and focused on engineering only. The advantages of this approach are a seamless integrated flow of PLM and PIM (Product Information Management).
I wrote about this topic in 2019: PLM and PIM – the complementary value in a digital enterprise. Combining the concepts of PLM and PIM in an integrated, connected environment could also provide a serious benefit when collaborating with external parties.
Another benefit Cyril demonstrated was the integration of RoHS compliance to the BOM as an integrated environment. In my session, I also addressed integrated RoHS compliance as a stepping stone to efficiency in future compliance needs.
Read more later or in this post: Material Compliance – as a stepping-stone towards Life Cycle Assessment (LCA)
Cyril concluded with some lessons learned.
Data quality is essential in such an environment, and there are significant time savings implementing the connected Digital Thread.
Meeting the Challenges of Sustainability in Critical Transport Infrastructures
Etienne Pansart, head of digital engineering for construction at SYSTRA, explained how they address digital continuity with PLM throughout the built assets’ lifecycle.
Etienne’s story was related to the complexity of managing a railway infrastructure, which is a linear and vertical distribution at multiple scales; it needs to be predictable and under constant monitoring; it is a typical system of systems network, and on top of that, maintenance and operational conditions need to be continued up to date.
Regarding railway assets – a railway needs renewal every two years, bridges are designed to last a hundred years, and train stations should support everyday use.
When complaining about disturbances, you might have a little more respect now (depending on your country). However, on top of these challenges, Etienne also talked about the additional difficulties expected due to climate change: floods, fire, earth movements, and droughts, all of which will influence the availability of the rail infrastructure.
In that context, Etienne talked about the MINERVE project – see image below:
As you can see from the main challenges, there is an effort of digitalization for both the assets and a need to provide digital continuity over the entire asset lifecycle. This is not typically done in an environment with many different partners and suppliers delivering a part of the information.
Etienne explained in more detail how they aim to establish digital twins and MBSE practices to build and maintain a data-driven, model-based environment.
Having digital twins allows much more granular monitoring and making accurate design decisions, mainly related to sustainability, without the need to study the physical world.
His presentation was again a proof point that through digitalization and digital twins, the traditional worlds of Product Lifecycle Management and Asset Information Management become part of the same infrastructure.
And it may be clear that in such a collaboration environment, standards are crucial to connect the various stakeholder’s data sources – Etienne mentioned ISO 16739 (IFC), IFC Rail, and ISO 19650 (BIM) as obvious standards but also ISO 10303 (PLCS) to support the digital thread leveraged by OSLC.
I am curious to learn more about the progress of such a challenging project – having worked with the high-speed railway project in the Netherlands in 1995 – no standards at that time (BIM did not exist) – mainly a location reference structure with documents. Nothing digital.
The connected Digital Thread
The theme of the conference was The Digital Thread in a Heterogeneous, Extended Enterprise Reality, and in the next section, I will zoom in on some of the inspiring sessions for the future, where collaboration or information sharing is all based on a connected Digital Thread – a term I will explain in more depth in my next blog post.
Transforming the PLM Landscape:
The Gateway to Business Transformation
Yousef Hooshmand‘s presentation was the highlight of this conference for me.
Yousef is the PLM Architect and Lead for the Modernization of the PLM Landscape at NIO, and he has been active before in the IT-landscape transformation at Daimler, on which he published the paper: From a monolithic PLM landscape to a federated domain and data mesh.
If you read my blog or follow Share PLM, you might seen the reference to Yousef’s work before, or recently, you can hear the full story at the Share PLM Podcast: Episode 6: Revolutionizing PLM: Insights.
It was the first time I met Yousef in 3D after several virtual meetings, and his passion for the topic made it hard to fit in the assigned 30 minutes.
There is so much to share on this topic, and part of it we already did before the conference in a half-day workshop related to Federated PLM (more on this in the following review).
First, Yousef started with the five steps of the business transformation at NIO, where long-term executive commitment is a must.
His statement: “If you don’t report directly to the board, your project is not important”, caused some discomfort in the audience.
As the image shows, a business transformation should start with a systematic description and analysis of which business values and objectives should be targeted, where they fit in the business and IT landscape, what are the measures and how they can be tracked or assessed and ultimately, what we need as tools and technology.
In his paper From a Monolithic PLM Landscape to a Federated Domain and Data Mesh, Yousef described the targeted federated landscape in the image below.
And now some vendors might say, we have all these domains in our product portfolio (or we have slides for that) – so buy our software, and you are good.
And here Yousef added his essential message, illustrated by the image below.
Start by delivering the best user-centric solutions (in an MVP manner – days/weeks – not months/years). Next, be data-centric in all your choices and ultimately build an environment ready for change. As Yousef mentioned: “Make sure you own the data – people and tools can leave!”
And to conclude reporting about his passionate plea for Federated PLM:
“Stop talking about the Single Source of Truth, start Thinking of the Nearest Source of Truth based on the Single Source of Change”.
Heliple-2 PLM Federation:
A Call for Action & Contributions
A great follow-up on Yousef’s session was Erik Herzog‘s presentation about the final findings of the Heliple 2 project, where SAAB Aeronautics, together with Volvo, Eurostep, KTH, IBM and Lynxwork, are investigating a new way of federated PLM, by using an OSLC-based, heterogeneous linked product lifecycle environment.
Heliple stands for HEterogeneous LInked Product Lifecycle Environment
The image below, which I shared several times before, illustrates the mindset of the project.
Last year, during the previous conference in Gothenburg, Erik introduced the concept of federated PLM – read more in my post: The week after PLM Roadmap / PDT Europe 2022, mentioning two open issues to be investigated: Operational feasibility (is it maintainable over time) and Realisation effectivity (is it affordable and maintainable at a reasonable cost)
As you can see from the slide below, the results were positive and encouraged SAAB to continue on this path.
One of the points to mention was that during this project, Lynxwork was used to speed up the development of the OSLC adapter, reducing costs, time and needed skills.
After this successful effort, Erik and several others who joined us at the pre-conference workshop agreed that this initiative is valid to be tested, discussed and exposed outside Sweden.
Therefore, the Federated PLM Interest Group was launched to join people worldwide who want to contribute to this concept with their experiences and tools.
A first webinar from the group is already scheduled for December 12th at 4 PM CET – you can join and register here.
More to come
Given the length of this blog post, I want to stop here.
Topics to share in the next post are related to my contribution at the conference The Need for a Governance Digital Thread, where I addressed the need for federated PLM capabilities with the upcoming regulations and practices related to sustainability, which require a connected Digital.
I want to combine this post with the findings that Mattias Johansson, CEO of Eurostep, shared in his session: Why a Digital Thread makes a lot of sense, goes beyond manufacturing, and should be standards-based.
There are some interesting findings in these two presentations.
And there was the introduction of AI at the conference, with some experts’ talks and thoughts. Perhaps at this stage, it is too high on Gartner’s hype cycle to go into details. It will surely be THE topic of discussion or interest you must have noticed.
The recent turmoil at OpenAI is an example of that. More to come for sure in the future.
Conclusion
The PLM Roadmap/PDT Europe conference was significant for me because I discovered that companies are working on concepts for a data-driven infrastructure for PLM and are (working on) implementing them. The end of monolithic PLM is visible, and companies need to learn to master data using ontologies, standards and connected digital threads.
It might have been silent in the series of PLM and Sustainability … interviews where we as PLM Green Global Alliance core team members, talk with software vendors, implementers and consultants and their relation to PLM and sustainability. The interviews are still in a stage of exploring what is happening at this moment. More details per vendor or service provider next year.
Our last interview was in April this year when we spoke with Mark Reisig, Green Energy Practice Director & Executive Consultant at CIMdata. You can find the interview here, and at that time, I mentioned the good news is that sustainability is no longer a software discussion.
As companies are planning or pushed by regulations to implement sustainable strategies, it becomes clear that education and guidance are needed beyond the tools.
This trend is also noticeable in our PLM Green Global Alliance community, which has grown significantly in the past half year. While writing this post, we have 862 members, not all as active as we hoped. Still, there is more good news related to dedicated contributors and more to come in the next PGGA update.
This time, we want to share the interview with Erik Rieger and Rafał Witkowski, both working for Transition Technologies PSC, a global IT solution integrator in the PLM world known for their PTC implementation services.
I met them during the LiveWorx conference in Boston in May – you can read more about the conference in my post: The weekend after LiveWorx 2023. Here we decided to follow-up on GreenPLM/
GreenPLM
The label “GreenPLM” is always challenging as it could be considered green-washing. However, in this case, GreenPLM is an additional software offering that can be implemented on top of a PLM system, enabling people to make scientifically informed decisions for a more sustainable, greener product.
For GreenPLM, Rafal’s and Erik’s experiences are based on implementing GreenPLM on top of the PTC Windchill suite. Listen for the next 34 minutes to an educative session and learn.
You can download the slides shown in the recording here.
What I learned
- It was more a general educative session related to the relation PLM and Sustainability, focusing on the importance of design decisions – the 80 % impact number.
- Erik considers sustainability not a disruption for designers; they already work within cost, quality and time parameters. Now, sustainability is the fourth dimension to consider.
- Erik’s opinion is also reflected in the pragmatic approach of GreenPLM as an additional extension of Windchill using PTC Navigate and OSLC standards.
- GreenPLM is more design-oriented than Mendix-based Sustaira, a sustainability platform we discussed in this series – you can find the recording here.
Want to learn more?
Here are some links related to the topics discussed in our meeting:
Conclusions
With GreenPLM, it is clear that the focus of design for sustainability is changing from a vision (led by software vendors and environmental regulations) towards implementations in the field. Pragmatic and an extension of the current PLM infrastructure. System integrators like Transition Technologies are the required bridge between vision and realization. We are looking for more examples from the field.
Two more weeks to go – don’t miss this opportunity when you are in Europe
Click on the image to see the full and interesting agenda/
During May and June, I wrote a guest chapter for the next edition of John Stark’s book Product Lifecycle Management (Volume 2): The Devil is in the Details.
The book is considered a standard in the academic world when studying aspects of PLM.
Looking into the table of contents through the above link, it shows that understanding PLM in its full scope is broad. I wrote about it recently: PLM is Complex (and we have to accept it?), and Roger Tempest and others are still fighting to get the job as PLM Professional recognized Associate Yourself With Professional PLM.
To make the scope broader, John invited me to write a chapter about PLM and Sustainability, which is an actual topic in many organizations. As sustainability is my dedicated topic in the PLM Global Green Alliance (PGGA) core team, I was happy to accept this challenge.
This activity is challenging because writing a chapter on a current topic might make it outdated soon. For the same reason, I never wanted to write a PLM book as I wrote in my 2014 post: Did you notice PLM is changing?
The book, with the additional chapter, will be available later this year. I want to share with you in this post the topics I addressed in this chapter. Perhaps relevant for your organization or personal interests. Also, I am looking forward to learning if I missed any topics.
Introduction
The chapter starts with defining the context. PLM is considered a strategy supported by a connected IT infrastructure, and for the definition of sustainability, I refer to the relevant SDGs as described on our PGGA theme page: PLM and Sustainability
Next, I discuss two major concepts indissoluble connected with sustainability.
The Circular Economy
On a planet with limited resources and still a growing consumption of raw materials, we need to follow the concepts of the circular economy in our businesses and lives. The circular economy section addresses mainly the hardware side of the butterfly as, here, PLM practices have the most significant impact.
The circular economy requires collaboration among various stakeholders, including businesses, governments and consumers. It involves rethinking production processes and establishing new consumption patterns. Policies and regulations will push for circular economy patterns, as seen in the following paragraphs.
Systems Thinking
A significant change in bringing products to the market will be the need to change how we look at our development processes. Historically, many of these processes were linear and only focused on time to market, cost and quality. Now, we have to look into other dimensions, like environmental impact, usage and impact on the planet. As I wrote in the past Systems Thinking – a must-have skill in the 21st century?
Systems Thinking is a cognitive approach that emphasizes understanding complex problems by considering interconnections, feedback loops, and emergent properties. It provides a holistic perspective and explores multiple viewpoints.
Systems Thinking guides problem-solving and decision-making and requires you to treat a solution with a mindset of a system interacting with other systems.
Regulations
More sustainable products and services will be driven primarily by existing and upcoming regulations. In this section, I refer to the success of the CFC (ChloroFluorCarbon) emission reduction, leading to slowly fixing the hole in the Ozon layer. Current regulations like WEEE, RoHS and REACH are already relevant for many companies, and compliance with these regulations is a good exercise for more stringent regulations related to Carbon emissions and upcoming related to the Digital Product Passport.
Making regulatory compliance a part of the concept phase ensures no late changes are needed to become compliant, saving time and costs. In addition, making regulatory compliance as much as possible with a data-driven approach reduces the overhead required to prove regulatory compliance. Both topics are part of a PLM strategy.
In this context, see Lionel Grealou’s article 5 Brand Value Benefits at the Intersection of Sustainability and Product Compliance. The article has also been shared in our PGGA LinkedIn group.
Business
On the business side, the Greenhouse Gas Protocol is explained. How companies will have to report their Scope 1 and Scope 2 emissions and, ultimately, Scope 3 – see the image below for the details.
GHG reporting will support companies, investors and consumers to decide where to prioritize and put their money.
Ultimately, companies have to be profitable to survive in their business. The ESG framework is relevant in this context as it will allow investors to put their money not only based on short-term gains (as expected) but also on Environmental or Social parameters. There are a lot of discussions related to the ESG framework, as you might have read in Vincent de la Mar’s monthly newsletter, Sustainability & ESG Insights, which is also published in our PGGA group – a link below..
Besides ESG guidelines, there is also the drive by governments and consumers to push for a Product as a Service economy. Instead of owning products, consumers would pay for the usage of these products.
The concept is not new when considering lease cars, EV scooters, or streaming services like Spotify and Netflix. In the CIMdata PLM Roadmap/PDT Fall 2021 conference, we heard Kenn Webster explaining: In the future, you will own nothing & you will be happy.
Changing the business to a Product as a Service is not something done overnight. It requires repairable, upgradeable products. And business related, it requires a connected ecosystem of all stakeholders – the manufacturer, the finance company, and the operating entities.
Digital Transformation
All the subjects discussed before require real-time reporting and analysis combined with data access to compliance-related databases. More in the section related to Life Cycle Assessment. As I discussed last year in several conferences, a sustainability initiative starts with data-driven and model-based approaches during the concept phase, but when manufacturing and operating (connected) products in the field. You can read the entire story here: Sustainability and Data-Driven PLM – the Perfect Storm.
Life Cycle Analysis
Special attention is given in this chapter to Life Cycle Analysis, which seems to be a popular topic among PLM vendors. Here, they can provide tools to make a lifecycle assessment, and you can read an impression of these tools in a guest blog from Roger L. Franz titled PLM Tools to Design for Sustainability – PLM Green Global Alliance.
However, Lifecycle Analysis is not as simple. Looking at the ISO 14040 framework, which describes – having the right goals and scope in mind, allows you to do an LCA where the Product Category Rules (PCS) will enable companies to compare their products with others.
PCRs include the description of the product category, the goal of the LCA, functional units, system boundaries, cut-off criteria, allocation rules, impact categories, information on the use phase, units, calculation procedures, requirements for data quality, and other information on the lifecycle Inventory Phase.
So be aware there is more to do than installing a tool.
Digital Twin
This section describes the importance of implementing a digital twin for the design phase, allowing companies to develop, test and analyze their products and services first virtually. Trade-off studies on virtual products are much cheaper, and when they are done in a data-driven, model-based environment, it will be the most efficient environment. In my terminology, setting up such a collaboration environment might be considered a System of Engagement.
The second crucial digital twin mentioned is the digital twin from a product in operation where performance can be monitored and usage can be optimized for a minimal environmental impact. Suppose a company is able to create a feedback loop between its products in the field and its product innovation platform. In that case, it can benchmark its design models and update the product behavior for better performance.
The manufacturing digital twin is also discussed in the context of environmental impact, as choosing the right processes and resources can significantly affect scope 3 emissions.
The chapter finishes with the story of a fictive company, WePack, where we can follow the impact and implementations of the topics described in this chapter.
Conclusion
As I described in the introduction, the topic of PLM and Sustainability is relatively new and constantly evolving. What do you think? Did I miss any dimensions?
Feel free to contribute to our PLM Global Green Alliance LinkedIn group.
Looking forward to meet you here
Two weeks ago, I shared my post: Modern PLM is (too) complex on LinkedIn, and apparently, it was a topic that touched many readers. Almost a hundred likes, fifty comments and six shares. Not the usual thing you would expect from a PLM blog post.
In addition, the article led to offline discussions with peers, giving me an even better understanding of what people think. Here is a summary of the various talks.
What is PLM?
In particular, since the inception of Product Lifecycle Management, software vendors have battled with the various PLM definitions.
Initially, PLM was considered an engineering tool for product development, with an extensive potential set of capabilities supported by PowerPoint. Most companies actually implemented a collaborative PDM system at that time and named it PLM.
Was PLM really understood? Look at the infamous Autodesk CEO Carl Bass’s anti-PLM rap from 2007. Next, in 2012, Autodesk introduced its PLM solution called Autodesk PLM 360 as one of the first cloud solutions.
Only with growing connectivity and enterprise information sharing did the definition of PLM start to change.
PLM became a product information backbone serving downstream deployment with product data – the traditional Teamcenter, Windchill and ENOVIA implementations are typical examples of this phase.
With a digitization effort taking place in the non-PLM domain, connecting product development, design and delivery data to a company’s digital business became necessary. You could say, and this is the CIMdata definition:
PLM is a strategic business approach that applies a consistent set of business solutions that support the collaborative creation, management, dissemination, and use of product definition information. PLM supports the extended enterprise (customers, design and supply partners, etc.)
I agree with this definition; perhaps 80 % of our PLM community does. But how many times have we been trapped again in the same thinking: PLM is a system.
The most recent example is the post from Oleg Shilovitsky last week where he claims: Discover why OpenBOM reigns supreme in the world of PLM!
Nothing wrong with that, as software vendors will always tweak definitions as they need marketing to make a profit, but PLM is not a system.
My main point is that PLM is a “vague” community label with many interpretations. Software vendors have the most significant marketing budget to push their unique definitions. However, also various practitioners in the field have their interpretations.
And maybe Martin Haket’s comment to the post says it all (partly quote):
I’m a bit late to this discussion, but in my opinion, the complexity is mainly due to the fact that the ownership of the processes and data models underlying PLM are not properly organized. ‘Everybody’ in the company is allowed to mix in the discussion and have their opinion; legacy drives departments to undesirable requirements leading to complex implementations.
My intermediate conclusion: Our legacy and lack of a single definition of PLM make it complex.
The PLM professional
On LinkedIn, there are approximately 14.000 PLM consultants in my first and second levels of connections. This number indicates that the label “PLM Consultant” has a specific recognition.
During my “PLM is complex” discussion, I noticed Roger Tempest’s Professional PLM White paper and started the dialogue with him.
Roger Tempest is one of the co-founders of the PLM Interest Group. He has been trying to create a baseline for a foundational PLM certification with several others. We discussed the challenges of getting the PLM Professional recognized as an essential business role. Can we certify the PLM professional the same way as a certified Configuration Manager or certified Project Manager?
I shared my thoughts with Roger, claiming that our discipline is too vague and diverse and that finding a common baseline is hard.
Therefore, we are curious about your opinion too. Please tell us in the comments to this post what you think about recognizing the PLM professional and what skills should be the minimum. What are the basics of a PLM professional?
In addition, I participated in some of the SharePLM podcast recordings with PLM experts from the field (follow us here). I raised the PLM professional question either during the podcast or during the preparation of the after-party. Also, there was no single unique answer.
So much is part of PLM: people (culture, skills), processes & data, tools & infrastructures (architectures, standards) combined with execution (waterfall/agile?)
My intermediate conclusion: The broadness of PLM makes it complex to have a common foundation.
More about complexity
PEOPLE: Let’s zoom in on the aspects of complexity. Starting from the People, Processes, Data and Tools discussion. The first thing mentioned is “the people,” organizations usually claim: “the most important assets in our organization are the people”.
However, people are usually the last dimension considered in business changes. Companies start with the tools, try to build the optimal processes and finally push the people into that framework by training, incentives or just force.
The reason for the last approach is that dealing with people is complex. People have their beliefs, their legacy and their motivation. And if people do not feel connected to the business (change), they will become an obstacle to change – look at the example below from my 2014 PI Apparel presentation:
To support the importance of people, I am excited to work with Share PLM and the Season 2 podcast series.
In these episodes, we talk with successful PLM experts about their lessons learned during PLM implementation. You will discover it is a learning process, and connecting to people in different cultures is essential. As it is a learning process, you will find it takes time and human skills to master this complexity.
Often human skills are called “soft skills”, but actually, they are “vital skills”!
PROCESSES: Regarding the processes part, this is another challenging topic. Often we try to simplify processes to make them workable (sounds like a good idea). With many seasoned PLM practitioners coming from the mechanical product development world, it is not a surprise that many proposed PLM processes are BOM-centric – building on PDM and ERP capabilities.
In my post: The rise and fall of the BOM? I started with this quote from Jan Bosch:
An excessive focus on the bill of materials leads to significant challenges for companies that are undergoing a digital transformation and adopting continuous value delivery. The lack of headroom, high coupling and versioning hell may easily cause an explosion of R&D expenditure over time.
Today’s organization and product complexity does not allow us to keep the processes simple to remain competitive. In that context, have a look at Erik Herzog’s comment on PLM complexity:
I believe a contributing factor to making PLM complex lies in our tendency to make too many simplifications. Do we understand a simple thing such as configuration change management in incremental development? At least in my organization, there is room for improvement.
In the comment, Erik also provided a link to his conference paper: Introducing the 4-Box Development Model describing the potential interaction between Systems Engineering and Configuration Management. A topic that is too complex for your current company; however, it illustrates that you cannot generalize and simplify PLM overall.
In addition to Erik’s comments, I want to mention again that we can change our business processes thanks to a modern, connected, data-driven infrastructure. From coordinated to connected working with a mix of Systems of Engagement (new) and Systems of Record (traditional). There are no solid best practices yet, but the real PLM geeks are becoming visible.
TOOLS & DATA: When discussing the future: From Coordinated to Connected, there has always been a discussion about the legacy.
Should we migrate the legacy data and systems and replace them with new tools and data models? Or are there other options? The interaction of tools and data is often the domain of Enterprise Solution Architects. The Solution Architect’s role becomes increasingly important in a modern, data-driven company, and several are pretty active in PLM, if you know how to find them, because they are not in the mainstream of PLM.
This week we made a SharePLM podcast recording with Yousef Hooshmand. I wrote about his paper “From a Monolithic PLM Landscape to a Federated Domain and Data Mesh” last year as Yousef describes the complex process, that time working at Daimler, to slowly replace old legacy infrastructure with a new modern user/role-centric data-driven infrastructure.
Watch out for this recording to be published soon as Yousef shares various provoking experiences. Not to provoke our community but to create the awareness that a transformation is possible when you have the right long-term vision, strategy and C-level support.
Fighting complexity
Note: We have CM people involved in many of the PLM discussions. I think they are fighting similar complexity like others in the PLM domain. However, they have the benefit that their role: Configuration Manager, is recognized and supported by a commercial certification organization( the Institute of Process Excellence – IpX ).
While completing this post, I read this article from Oleg Shilovitsky: PLM User Groups and Communities. At first glance, you might think that PLM User Groups and Communities might be the solution to address the complexity.
And I think they do; there are within most PLM vendors orchestrated User Groups and Communities. Depending on your tool vendor, you will find like-minded people supported by vendor experts. Are they reducing the complexity? Probably not, as they are at the end of the People, Processes, Data and Tools discussion. You are already working within a specific boundary.
Based on my experience as a core PLM Global Green Alliance member, I think PLM-neutral communities are not viable. There is very little interaction in this community, with currently 686 members, although the topics are very actual. Yes, people want to consume and learn, but making time available to share is, unfortunately, impossible when not financially motivated. Sharing opinions, yes, but working on topics: we are too busy.
Conclusion
The term PLM seems adequate to identify a group with a common interest (and skills?) Due to the broad scope and aspects – it is impossible to create a standard job description for the PLM professional, and we must learn to live with that- see my arguments.
What do you think?
Are you ready to discuss the complexity of PLM with your peers
We are happy to start the year with the next PLM Global Green Alliances (PGGA) series round: PLM and Sustainability.
Last year we spoke mainly with the prominent PLM software editors (Aras, Autodesk, Dassault Systèmes, PTC, SAP) and Sustaira (Sustainability platform – Siemens partner).
This time we talked with Mark Reisig, Sustainability and Green Energy Practice Director & Executive Consultant from CIMdata. The good news is that discussing a PLM strategy and Sustainability is no longer a software discussion.
With CIMdata’s sustainability offering introduced last year, it becomes clear that the topic of sustainability reached a broader level than the tools.
CIMdata
CIMdata is well known in the PLM domain, focusing on Market Analysis, Education, Research & Strategic Management Consulting, all related to PLM.
Last year, Mark joined CIMdata as Green Energy Practice Director & Executive Consultant. Listening to Mark, you will discover he has an exciting background, starting with the “Keeling Curve”, his early interest in oceanography and wind turbines, working with GE later in his career and many years active in the PLM domain.
Learn more from the 40 minutes discussion with Mark below.
You can download the slides shown during the recording HERE
What we have learned
CIMdata has been discussing and promoting a circular economy already for a long time. A sustainable future and a circular economy have been a theme in many of the PLM Roadmap & PDT conferences. It is a logical relation as implementing a circular strategy depends significantly on the product design approach.
CIMdata also combines Sustainability with the need to digitize the processes and data handled. A data-driven approach will allow companies to measure (and estimate) better their environmental impact.- CIMdata believes sustainability must be embedded in PLM for companies to reduce their product carbon footprint, and they must have greater visibility into their supply chain.
Mark mentions that focusing on a sustainable business model (product & business) is crucial for survival in the upcoming years, and this has increasingly landed at the board level of companies.- The major change has to be driven by the business. PLM vendors will not drive the change; they will align their portfolio offerings based on the market needs.
- It was clear Mark has a lot of experience in wind energy throughout his whole lifecycle 😊
Want to learn more
Mark already pointed to several valuable resources in our discussion to learn more. Here are the most important links related to CIMdata
- Sustainability and Green Energy Consulting Practice
Recent webinar: The Green Energy Transition and Sustainability from January 23, 2023- Upcoming webinar: Meeting Sustainability and Green Energy Transition Objectives: The Industrial Perspective, April 27, 2023, 11:00 AM EDT
Conclusions
Last year we discussed sustainability with the software vendors and their product offerings. They all mentioned the importance of a data-driven approach and education. CIMdata has broadened the available sustainability offering for companies by providing additional education and strategy support.
Education at all levels is essential to make sustainable decisions. Sustainable for the company’s business and, above all, sustainable for the planet.
I will be @Livework in Boston, aiming to discuss PLM and Sustainability on behalf of the PGGA with PTC thought leaders. Will you be there too?
I was happy to present and participate at the 3DEXEPRIENCE User Conference held this year in Paris on 14-15 March. The conference was an evolution of the previous ENOVIA User conferences; this time, it was a joint event by both the ENOVIA and the NETVIBES brand.
The conference was, for me, like a reunion. As I have worked for over 25 years in the SmarTeam, ENOVIA and 3DEXPERIENCE eco-system, now meeting people I have worked with and have not seen for over fifteen years.
My presentation: Sustainability Demands Virtualization – and it should happen fast was based on explaining the transformation from a coordinated (document-driven) to a connected (data-driven) enterprise.
There were 100+ attendees at the conference, mainly from Europe, and most of the presentations were coming from customers, where the breakout sessions gave the attendees a chance to dive deeper into the Dassault Systèmes portfolio.
Here are some of my impressions.
The power of ENOVIA and NETVIBES
I had a traditional view of the 3DEXPERIENCE platform based on my knowledge of ENOVIA, CATIA and SIMULIA, as many of my engagements were in the domain of MBSE or a model-based approach.
However, at this conference, I discovered the data intelligence side that Dassault Systèmes is bringing with its NETVIBES brand.
Where I would classify the ENOVIA part of the 3DEXPERIENCE platform as a traditional System of Record infrastructure (see Time to Split PLM?).
I discovered that by adding NETVIBES on top of the 3DEXPERIENCE platform and other data sources, the potential scope had changed significantly. See the image below:
As we can see, the ontologies and knowledge graph layer make it possible to make sense of all the indexed data below, including the data from the 3DEXPERIENCE Platform, which provides a modern data-driven layer for its consumers and apps.
The applications on top of this layer, standard or developed, can be considered Systems of Engagement.
My curiosity now: will Dassault Systèmes keep supporting the “old” system of record approach – often based on BOM structures (see also my post: The Rise and Fall of the BOM) combined with the new data-driven environment? In that case, you would have both approaches within one platform.
The Virtual Twin versus the Digital Twin
It is interesting to notice that Dassault Systèmes consistently differentiates between the definition of the Virtual Twin and the Digital Twin.
According to the 3DS.com website:
Digital Twins are simply a digital form of an object, a virtual version.
Unlike a digital twin prototype that focuses on one specific object, Virtual Twin Experiences let you visualize, model and simulate the entire environment of a sophisticated experience. As a result, they facilitate sustainable business innovation across the whole product lifecycle.
Understandably, Dassault Systemes makes this differentiation. With the implementation of the Unified Product Structure, they can connect CAD geometry as datasets to other non-CAD datasets, like eBOM and mBOM data.
The Unified Product Structure was not the topic of this event but is worthwhile to notice.
REE Automotive
The presentation from Steve Atherton from REE Automotive was interesting because here we saw an example of an automotive startup that decided to go pure for the cloud.
REE Automotive is an Israeli technology company that designs, develops, and produces electric vehicle platforms. Their mission is to provide a modular and scalable electric vehicle platform that can be used by a wide range of industries, including delivery and logistics, passenger cars, and autonomous vehicles.
Steve Atherton is the PLM 3DExperience lead for REE at the Engineering Centre in Coventry in the UK, where they have most designers. REE also has an R&D center in Tel Aviv with offshore support from India and satellite offices in the US
REE decided from the start to implement its PLM backbone in the cloud, a logical choice for such a global spread company.
The cloud was also one of the conference’s central themes, and it was interesting to see that a startup company like REE is pushing for an end-to-end solution based on a cloud solution. So often, you see startups choosing traditional systems as the senior members of the startup to take their (legacy) PLM knowledge to their next company.
The current challenge for REE is implementing the manufacturing processes (EBOM- MBOM) and complying as much as possible with the out-of-the-box best practices to make their cloud implementation future-proof.
Groupe Renault
Olivier Mougin, Head of PLM at Groupe RENAULT, talked about their Renaulution Virtual Twin (RVT) program. Renault has always been a strategic partner of Dassault Systèmes.
I remember them as one of the first references for the ENOVIA V6 backbone.
The Renaulution Virtual Twin ambition: from engineering to enterprise platform, is enormous, as you can see below:
Each of the three pillars has transformational aspects beyond traditional ways of working. For each pillar, Olivier explained the business drivers, expected benefits, and why a new approach is needed. I will not go into the details in this post.
However, you can see the transformation from an engineering backbone to an enterprise collaboration platform – The Renaulution!.
Ahmed Lguaouzi, head of marketing at NETVIBES, enforced the extended power of data intelligence on top of an engineering landscape as the target architecture.
Renault’s ambition is enormous – the ultimate dream of digital transformation for a company with a great legacy. The mission will challenge Renault and Dassault Systèmes to implement this vision, which can become a lighthouse for others.
3DS PLM Journey at MIELE
An exciting session close to my heart was the digital transformation story from MIELE, explained by André Lietz, head of the IT Products PLM @ Miele. As an old MIELE dishwasher owner, I was curious to learn about their future.
Miele has been a family-owned business since 1899, making high-end domestic and commercial equipment. They are a typical example of the power of German mid-market companies. Moreover, family-owned gives them stability and the opportunity to develop a multi-year transformation roadmap without being distracted by investor demands every few years.
André, with his team, is responsible for developing the value chain inside the product development process (PDP), the operation of nearly 90 IT applications, and the strategic transformation of the overarching PLM Mission 2027+.
As the slide below illustrates, the team is working on four typical transformation drivers:
- Providing customers with connected, advanced products (increasing R&D complexity)
- Providing employees with a modern, digital environment (the war for digital talent)
- Providing sustainable solutions (addressing the whole product lifecycle)
- Improving internal end-to-end collaboration and information visibility (PLM digital transformation)
André talked about their DELMIA pilot plant/project and its benefits to connect the EBOM and MBOM in the 3DEXPERIENCE platform. From my experience, this is a challenging topic, particularly in German companies, where SAP dominated the BOM for over twenty years.
I am curious to learn more about the progress in the upcoming years. The vision is there; the transformation is significant, but they have the time to succeed! This can be another digital transformation example.
And more …
Besides some educational sessions by Dassault Systemes (Laurent Bertaud – NETVIBES data science), there were also other interesting customer testimonies from Fernando Petre (IAR80 – Fly Again project), Christian Barlach (ISC Sustainable Construction) and Thelma Bonello (Methode Electronics – end-to-end BOM infrastructure). All sessions helped to get a better understanding about what is possible and what is done in the domain of PLM.
Conclusion
I learned a lot during these days, particularly the virtual twin strategy and the related capabilities of data intelligence. As the event was also a reunion for me with many people from my network, I discovered that we all aim at a digital transformation. We have a mission and a vision. The upcoming years will be crucial to implement the mission and realizing the vision. It will be the early adopters like Renault pushing Dassault Systèmes to deliver. I hope to stay tuned. You too?
NOTE: Dassault Systèmes covered some of the expenses associated with my participation in this event but did not in any way influence the content of this post.
This year started for me with a discussion related to federated PLM. A topic that I highlighted as one of the imminent trends of 2022. A topic relevant for PLM consultants and implementers. If you are working in a company struggling with PLM, this topic might be hard to introduce in your company.
Before going into the discussion’s topics and arguments, let’s first describe the historical context.
The traditional PLM frame.
Historically PLM has been framed first as a system for engineering to manage their product data. So you could call it PDM first. After that, PLM systems were introduced and used to provide access to product data, upstream and downstream. The most common usage was the relation with manufacturing, leading to EBOM and MBOM discussions.
The traditional ENOVIA PLM backbone
IT landscape simplification often led to an infrastructure of siloed solutions – PLM, ERP, CRM and later, MES. IT was driving the standardization of systems and defining interfaces between systems. System capabilities were leading, not the flow of information.
As many companies are still in this stage, I would call it PLM 1.0
PLM 1.0 systems serve mainly as a System of Record for the organization, where disciplines consolidate their data in a given context, the Bills of Information. The Bill of Information then is again the place to connect specification documents, i.e., CAD models, drawings and other documents, providing a Digital Thread.
Aras – Bills of Information creating the Digital Thread
The actual engineering work is done with specialized tools, MCAD/ECAD, CAE, Simulation, Planning tools and more. Therefore, each person could work in their discipline-specific environment and synchronize their data to the PLM system in a coordinated manner.
However, this interaction is not easy for some of the end-users. For example, the usability of CAD integrations with the PLM system is constantly debated.
Many of my implementation discussions with customers were in this context. For example, suppose your products are relatively simple, or your company is relatively small. In that case, the opinion is that the System or Record approach is overkill.
That’s why many small and medium enterprises do not see the value of a PLM backbone.
This could be true till recently. However, the threats to this approach are digitization and regulations.
Customers, partners, and regulators all expect more accurate and fast responses on specific issues, preferably instantly. In addition, sustainability regulations might push your company to implement a System of Record.
PLM as a business strategy
For the past fifteen years, we have discussed PLM more as a business strategy implemented with business systems and an infrastructure designed for sharing. Therefore, I choose these words carefully to avoid overhanging the expression: PLM as a business strategy.
The reason for this prudence is that, in reality, I have seen many PLM implementations fail due to the ambiguity of PLM as a system or strategy. Many enterprises have previously selected a preferred PLM Vendor solution as a starting point for their “PLM strategy”.
One of the most neglected best practices.
In reality, this means there was no strategy but a hope that with this impressive set of product demos, the company would find a way to support its business needs. Instead of people, process and then tools to implement the strategy, most of the time, it was starting with the tools trying to implement the processes and transform the people. That is not really the definition of business transformation.
In my opinion, this is happening because, at the management level, decisions are made based on financials.
Developing a PLM-related business strategy requires management understanding and involvement at all levels of the organization.
This is often not the case; the middle management has to solve the connection between the strategy and the execution. By design, however, the middle management will not restructure the organization. By design, they will collect the inputs van the end users.
And it is clear what end users want – no disruption in their comfortable way of working.
Halfway conclusion:
Rebranding PLM as a business strategy has not really changed the way companies work. PLM systems remain a System of Record mainly for governance and traceability.
To understand the situation in your company, look at who is responsible for PLM.
- If IT is responsible, then most likely, PLM is not considered a business strategy but more an infrastructure.
- If engineering is responsible for PLM, then you are still in the early days of PLM, the engineering tools to be consulted by others upstream or downstream.
Only when PLM accountability is at the upper management level, it might be a business strategy (assume the upper management understands the details)
Connected is the game changer
Connecting all stakeholders in an engagement has been a game changer in the world. With the introduction of platforms and the smartphone as a connected device, consumers could suddenly benefit from direct responses to desired service requests (Spotify, iTunes, Uber, Amazon, Airbnb, Booking, Netflix, …).
The business change: connecting real-time all stakeholders to deliver highly rapid results.
What would be the game changer in PLM was the question? The image below describes the 2014 Accenture description of digital PLM and its potential benefits.
Is connected PLM a utopia?
Marc Halpern from Gartner shared in 2015 the slide below that you might have seen many times before. Digital Transformation is really moving from a coordinated to a connected technology, it seems.
The image below gives an impression of an evolution.
I have been following this concept till I was triggered by a 2017 McKinsey publication: “our insights/toward an integrated technology operating model“.
This was the first notion for me that the future should be hybrid, a combination of traditional PLM (system of record) complemented with teams that work digitally connected; McKinsey called them pods that become product-centric (multidisciplinary team focusing on a product) instead of discipline-centric (marketing/engineering/manufacturing/service)
In 2019 I wrote the post: The PLM migration dilemma supporting the “shocking” conclusion “Don’t think about migration when moving to data-driven, connected ways of working. You need both environments.”
One of the main arguments behind this conclusion was that legacy product data and processes were not designed to ensure data accuracy and quality on such a level that it could become connected data. As a result, converting documents into reliable datasets would be a costly, impossible exercise with no real ROI.
The second argument was that the outside world, customers, regulatory bodies and other non-connected stakeholders still need documents as standardized deliverables.
The conclusion led to the image below.
Systems of Record (left) and Systems of Engagement (right)
Splitting PLM?
In 2021 these thoughts became more mature through various publications and players in the PLM domain.
We saw the upcoming of Systems of Engagement – I discussed OpenBOM, Colab and potentially Configit in the post: A new PLM paradigm. These systems can be characterized as connected solutions across the enterprise and value chain, focusing on a platform experience for the stakeholders.
These are all environments addressing the needs of a specific group of users as efficiently and as friendly as possible.
A System of Engagement will not fit naturally in a traditional PLM backbone; the System of Record.
Erik Herzog with SAAB Aerospace and Yousef Houshmand at that time with Daimler published that year papers related to “Federated PLM” or “The end of monolithic PLM.”. They acknowledged a company needs to focus on more than a single PLM solution. The presentation from Erik Herzog at the PLM Roadmap/PDT conference was interesting because Erik talked about the Systems of Engagement and the Systems of Record. He proposed using OSLC as the standard to connect these two types of PLM.
It was a clear example of an attempt to combine the two kinds of PLM.
And here comes my question: Do we need to split PLM?
When I look at PLM implementations in the field, almost all are implemented as a System of Record, an information backbone proved by a single vendor PLM. The various disciplines deliver their content through interfaces to the backbone (Coordinated approach).
However, there is low usability or support for multidisciplinary collaboration; the PLM backbone is not designed for that.
Due to concepts of Model-Based Systems Engineering (MBSE) and Model-Based Definition (MBD), there are now solutions on the market that allow different disciplines to work jointly related to connected datasets that can be manipulated using modeling software (1D, 2D, 3D, 4D,…).
These environments, often a mix of software and hardware tools, are the Systems of Engagement and provide speedy results with high quality in the virtual world. Digital Twins are running on Systems of Engagements, not on Systems of Records.
Systems of Engagement do not need to come from the same vendor, as they serve different purposes. But how to explain this to your management, who wants simplicity. I can imagine the IT organization has a better understanding of this concept as, at the end of 2015, Gartner introduced the concept of the bimodal approach.
Their definition:
Mode 1 is optimized for areas that are more well-understood. It focuses on exploiting what is known. This includes renovating the legacy environment so it is fit for a digital world. Mode 2 is exploratory, potentially experimenting to solve new problems. Mode 2 is optimized for areas of uncertainty. Mode 2 often works on initiatives that begin with a hypothesis that is tested and adapted during a process involving short iterations.
No Conclusion – but a question this time:
At the management level, unfortunately, there is most of the time still the “Single PLM”-mindset due to a lack of understanding of the business. Clearly splitting your PLM seems the way forward. IT could be ready for this, but will the business realize this opportunity?
What are your thoughts?
Happy New Year to all of you, and may this year be a year of progress in understanding and addressing the challenges ahead of us.
To help us focus, I selected three major domains I will explore further this year. These domains are connected – of course – as nothing is isolated in a world of System Thinking. Also, I wrote about these domains in the past, as usually, noting happens out of the blue.
Meanwhile, there are a lot of discussions related to Artificial Intelligence (AI), in particular ChatGPT (openAI). But can AI provide the answers? I believe not, as AI is mainly about explicit knowledge, the knowledge you can define by (learning) algorithms.
Expert knowledge, often called Tacit knowledge, is the knowledge of the expert, combining information from different domains into innovative solutions.
I started my company, TacIT, in 1999 because I thought (and still think) that Tacit knowledge is the holy grail for companies.
Let’s see with openAI how far we get ……
Digitization of the PLM domain
The PLM domain is suffering from its legacy data (documents), legacy processes (linear – mechanical focus) and legacy people (siloed). The statement is a generalization.
More details can be found in my blog series: The road to model-based and connected PLM.
So why should companies move to a model-based and connected approach for their PLM infrastructure?
There are several reasons why companies may want to move to a model-based and connected approach for their Product Lifecycle Management (PLM) infrastructure:
- Increased efficiency: A model-based approach allows for creating a digital twin of the product, which can be used to simulate and test various design scenarios, reducing the need for physical prototypes and testing. This can lead to faster and more efficient product development.
- Improved collaboration: A connected PLM infrastructure allows for better collaboration between different teams and departments, as all product-related information is stored in a central location and can be accessed by authorized personnel. This can improve communication and decision-making within the organization.
- Enhanced visibility: A model-based PLM system provides a single source of truth for all product-related data, giving management a clear and comprehensive view of the product development process. This can help identify bottlenecks and areas for improvement.
- Reduced risk: By keeping all product-related information in a centralized location, the risk of data loss or inconsistencies is reduced. This can help ensure that the product is developed in accordance with regulatory requirements and company standards.
- Increased competitiveness: A model-based and connected PLM infrastructure can help companies bring new products to market faster and with fewer errors, giving them a competitive advantage in their industry.
The text in italics was created by ChatGPT. After three learning cycles, this was the best answer I got. What we are missing in this answer is the innovative and transformative part that modern PLM can bring. Where is the concept of different ways of working, and new business models, both drivers for digitalization in many businesses?
Expert knowledge related to Federated PLM (or Killing the PLM Monolith) are topics you will not find through AI. This is, for me, the most interesting part to explore.
We see the need but lack a common understanding of the HOW.
Algorithms will not innovate; for that, you need Tacit intelligence & Curiosity instead of Artificial Intelligence. More exploration of Federated PLM this year.
PLM and Sustainability
Last year as part of the PLM Global Green Alliance, we spoke with six different PLM solution providers to understand their sustainability goals, targets, and planned support for Sustainability. All of them confirmed Sustainability has become an important issue for their customers in 2022. Sustainability is on everyone’s agenda.
Why is PLM important for Sustainability?
PLM is important for Sustainability because a PLM helps organizations manage the entire lifecycle of a product, from its conception and design to its manufacture, distribution, use, and disposal. PLM can be important for Sustainability because it can help organizations make more informed decisions about the environmental impacts of their products and take steps to minimize those impacts throughout the product’s lifecycle.
For example, using PLM, an organization can consider the environmental impacts of the materials that are used in a product, the energy consumption of the manufacturing process, the product’s end-of-life disposal, and other factors that may affect its overall Sustainability. By considering these factors early in the design process, organizations can make more sustainable choices that reduce the environmental impact of their products over their lifecycle.
In addition, PLM can help organizations track and measure the Sustainability of their products over time, allowing them to continuously improve and optimize their products for Sustainability. This can be particularly important for organizations that are looking to meet regulatory requirements or consumer demand for more sustainable products.
Again not a wrong answer, but there is no mention of supporting the concepts of the circular economy, the potential of using digital twins at the various lifecycle stages of the products to perform trade-off studies in the virtual world, or to analyze the product behavior from the physical world in the virtual world for optimization.
This is (again), for me, the most interesting part to explore.
We see the need but lack the sense of urgency on the NOW.
More on Sustainability this year.
PLM Education at all levels
Historically PLM was framed as an “engineering thing” or a system needed for R&D/Engineering. Modern PLM is much broader and, unfortunately, more hard to grasp. I support the CIMdata definition:
CIMdata defines PLM as:
-
A strategic business approach that applies a consistent set of business solutions that support the collaborative creation, management, dissemination, and use of product definition information
-
Supporting the extended enterprise (customers, design and supply partners, etc.)
-
Spanning from concept to end of life of a product or plant
-
Integrating people, processes, business systems, and information
And even here, I would say this definition is challenging as the scope is extensive and could touch a lot of activities inside an enterprise. As I wrote last year in my series of posts related to PLM and Education, there is:
Strategy education (what are the trends/potential of digital transformation in the business domain related to the company’s products)
Methodology/ Academic Education (independent from tools, what are the best practices, where they reside, potential lessons learned and pitfalls to avoid)
Organisational Change Management (the Education and support needed to enable a business transformation – modern PLM is a transformation enabler)
By asking ChatGPT for their opinion, we learn the following:
Product Lifecycle Management (PLM) education refers to training and development programs that focus on teaching individuals how to effectively manage the lifecycle of a product within an organization. This can include a wide range of topics, such as product design, development, and engineering; supply chain management; quality control and assurance; and product retirement and disposal.
Some specific types of PLM education that a company may need to provide to its employees include:
- Introduction to PLM: This type of training is designed to provide a general overview of PLM concepts and practices and may be suitable for employees who are new to the field or who have limited experience with PLM.
- PLM software training: Many companies use specialized PLM software to manage their product lifecycle processes. Employees who will be using this software will need training on how to use it effectively.
- Industry-specific PLM training: Depending on the industry in which a company operates, there may be specific PLM practices and regulations that employees need to be familiar with. For example, a company in the aerospace industry may need to provide training on PLM practices that are specific to the aerospace industry.
- Leadership and management training: For employees who are responsible for leading and managing PLM projects or teams, additional training in leadership and project management may be necessary.
Overall, the types of PLM education that a company needs will depend on the specific needs and goals of the organization, as well as the roles and responsibilities of its employees.
In general, we see from the answer that strategy and organizational change management beyond the tool are not considered.
This is precisely the area where a PLM Expert can help.
We see the need for Education, but we lack the willingness to invest in it.
Conclusion
It was an exciting exercise to combine my blogging thoughts with the answers from OpenAI. I am impressed by the given answers, knowing that the topics discussed about PLM are not obvious. On the other hand, I am not worried that AI will take over the job of the PLM consultant. As I mentioned before, the difference between Explicit Knowledge and Tacit Knowledge is clear, and business transformations will largely depend on the usage of Tacit knowledge.
I am curious about your experiences and will follow the topics mentioned in this post and write about them with great interest.
We are happy to close the year with the first round of the PLM Global Green Alliances (PGGA) series: PLM and Sustainability.
We interviewed PLM-related software vendors in this series, discussing their sustainability mission and offering.
We talked with SAP, Autodesk, Dassault Systèmes, Sustaira and Aras and now with PTC. It was an exciting discussion, looking back at their Lifecycle Analysis (LCA) history and ending with a cliffhanger about what’s coming next year.
PTC
The discussion was with Dave Duncan, VP Sustainability at PTC, focusing on industrial Sustainability as well as PTC’s internal footprint reduction programs, joined by James Norman, who globally leads PTC’s Community of Practice for PLM and Design-for-Sustainability.
Interesting to notice from this discussion, listen to the introduction of Dave and James and their history with Sustainability long before it became a buzzword and then notice how long it takes till digital thread and digital twin are mentioned – enjoy the 38 minutes of interaction below
Slides shown during the interview combined with additional company information can be found HERE.
What we have learned
- It was interesting to learn that just before the financial crisis in 2008, PTC invested (together with James Norman) in lifecycle analysis. But, unfortunately, a focus on restoring the economy silenced this activity until (as Dave Duncan says) a little more than six months ago, when Sustainability is almost in the top 3 of every company’s agenda.
- Regulation and financial reporting are the current drivers for companies to act related to Sustainability.
- The digital thread combined with the notion of relying on data quality are transformational aspects.
- Another transformational aspect is connecting sustainability as an integrated part of product development instead of a separate marketing discipline.
- Early next year, we will learn more about the realization of the PTC Digital Twin.
Want to learn more
Here are some links to the topics discussed in our meeting:
- The Innovators Program
- The Cummins Case Study
- The PTC Digital Twin description
- The PTC ServiceMax announcement
Conclusions
It was great to conclude with PTC this year. I hope readers following this series: “The PLM Global Green Alliance meets …” has given a good first impression of where PLM-related vendors are heading regarding their support for a sustainable future.
We touched base with them, the leaders, and the experts in their organizations. We discussed the need for data-driven infrastructures, the relation with the circular economy and compliance.
Next year we plan to follow up with them, now looking more into the customer experiences, tools, and methodology used.
Jos Voskuil's Weblog 
Hi Jos, Having been involved in multiple tool implementations, one other drawback to smart numbering is that tools need to…
Good day Jos, I was involved in many implementations over the years (including) Philips…. Indeed smart part numbers was a…
If one were starting out a brand new company, you could start a part numbering sequence at 100 and just…
Jos, as always a great report. Agree with you, the agenda and the presentations was a bit of Classic PLM…
Another Interesting article, I also see this kind of development in our company where terminology shifts and approach methods change.…