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December is the last month when daylight is getting shorter in the Netherlands, and with the end of the year approaching, this is the time to reflect on 2025.
For me, it has been an interesting year, and I hope it has been similar for you. I started 2025 with this post: My 2025 focus, sharing the topics that would drive my primary intentions—a quick walk through some of these topics and what to reflect on what I have learned.
Fewer blog posts
It was already clear that AI-generated content was going to drown the blogging space. The result: Original content became less and less visible, and a self-reinforcing amount of general messages reduced further excitement.
As I have no commercial drive to be visible, I will continue to write posts only when relevant to personal situations or ideas, with the intention of being shared and discussed with the readers of my posts – approximate 26 / year.
Therefore, if you are still interested in content that has not been generated with AI, I recommend subscribing to my blog and interacting directly with me through the comments, either on LinkedIn or via a direct message.
More podcast recordings
Together with the Share PLM podcast team, Beatriz Gonzales and Maria Morris, we enjoyed talking with a large variety of people active in PLM, all having their personal stories related to PLM to share—each episode ending with an experience to share and a desired takeaway for the listeners. We did it with great pleasure and learned from each episode.
You can find all the recordings from 2025 (Season 3) here.
In Season 4, we want to add the C-level perspective to our PLM and People podcast discussions.
#DataCentric or #PeopleCentric ?
It was PeopleCentric first at the beginning of the year, with the Share PLM Summit in Jerez and DataCentric in the second half of the year, with activities connected to the PLM Roadmap/PDT Europe conference in Paris.
In case you missed the excitement and lessons learned, here they are:
- The weekend after the Share PLM Summit 2025
- A week after Shaping the Future of PLM – No time to lose!
- A very long week after PLM Roadmap / PDT Europe 2025
Both topics will become even more critical due to the impact of AI tools on our day-to-day work.
Sustainability?
Already an uncomfortable term for some of us at the beginning of 2025, it has become one of the best-kept secrets of 2025. Where traditional countries and companies revert to their short-term bad habits – optimize shareholders value, there are also forward-looking enterprises that are actively rephrasing their sustainable strategies as risk mitigation strategies with the awareness that adaptation is inevitable. Better start early than too late – not a typical human strategy.
In case you are interested, I recommend you read and listen to:
And now it is time to discuss AI.
With all the investments and marketing related to AI, it is unavoidable to neglect it. For sure, it is a hype, but I believe that we are into something revolutionary for society, like the impact of the industrial revolution on our society 150 years ago.
However, there are also the same symptoms of the .com-hype 25 years ago.
Who are going to be the winners? Currently, the hardware, datacenter and energy providers, not the AI-solution providers. But this can change.
Let’s look into some of the potential benefits.
Individual efficiency?
Many of the current AI tools allow individuals to perform better at first sight. Suddenly, someone who could not write understandable (email) messages, draw images or create structured presentations now has a better connection with others—the question to ask is whether these improved efficiencies will also result in business benefits for an organization.
Looking back at the introduction of email with Lotus Notes, for example, email repositories became information siloes and did not really improve the intellectual behavior of people.
Later, Microsoft took over the dominant role as the office software provider with enhanced search and storage capabilities, but still, most of the individual knowledge remained hidden or inaccurate as it missed the proper context.
As a result of this, some companies tried to reduce the usage of individual emails and work more and more in communities with a specific context. Also, due to COVID and improved connectivity, this led to the success of Teams. And now with Copilot embedded in the Microsoft suite, I am curious to learn what companies perceive as measurable business benefits.
The chatbot?
For many companies, the chatbot is a way to reduce the number of people active in customer relations, either sales or services. I believe that, combined with the usage of LLMs, an improvement in customer service can be achieved. Or at least the perception, as so far I do not recall any interaction with a chatbot to be specific enough to solve my problem.
The risks with AI?
Now I may sound like a boomer who started focusing on knowledge management 25 years ago – exploring tacit knowledge.
Tacit knowledge is the knowledge a real expert has by combining different areas of expertise and understanding what makes sense.
Could tacit knowledge be replaced by an external model that gives you all the (correct?) answers?
In verifiable situations, we know when the model is hallucinating – but what if the scope is beyond our understanding? Would we still rely on AI, and could AI be manipulated in ways that we lose touch with the real facts?
Already, the first research papers are coming out warning of reduced human cognitive performance, e.g., this paper: Beware of Metacognitive Laziness: Effects of Generative Artificial Intelligence on Learning, Motivation, Processes, and Performance.
Combined with laziness (a typical human behavior – system 1), these results made me think of a statement made by Sean Illing:
“People love the truth, but they hate facts.”
A statement highly relevant to what we see happening now with social media – we do not think or research deep enough anymore, we select the facts that we like and consider them our truth.
What happens in our PLM domain?
In the PLM domain, companies are indeed reluctant to use LLMs directly, where some of them use RAG (Retrieval-Augmented Generation) to feed the LLM with a relevant context.
Still, the answers require human interpretation, as you cannot avoid hallucinations in your product lifecycle management processes.
As long as the results are based on inconsistent data sources that lack the relevant context, the answers are of low quality.
Meanwhile, every vendor in the PLM space is now offering AI-agents, most of the time within their own portfolio space. The ultimate dream is polygot agents (who are buying them / who are developing them) that can work together and create a new type of agility beyond traditional workflows. An interesting article in this context comes from Oleg Shilovitsky: Why Does PLM Need Task Re-Engineering Before It Can Have AI?
Still, these potential “quick” fixes create a risk for companies in the long term. Buying AI tools does not fix the foundation that is based on legacy.
In particular, related to the Shape the Future of PLM – Together workshop in Paris on Nov 4th, the consensus was that companies need to invest in understanding and implementing domain-specific ontologies and semantic models to provide a data-driven infrastructure that allows AI to make accurate decisions or valid recommendations.
You can read the summary of the event and recommendations here: Accelerating the Future of PLM & ALM on the ArrowHead’s website.
You can also read this post from Ole Olesen-Bagneux: Why will 2026 be the year of the ontologist?
Although the topics in the workshop might look “too advanced” for your company, they are crucial to transform into a long-term, sustainable, data-driven, model-based, and AI-supported enterprise.
Somewhere, you have to cross the chasm from documents to data in context.
Being busy is not an excuse, as you can also read in Thomas Nys’s LinkedIn post: Your Engineers spend 40 % of their time maintaining yesterday’s shortcuts. And you’re wondering why your AI initiative isn’t moving faster. I loved the image.
Human Resources?
The AI revolution will have an impact on society, and it is up to us individuals how well we adapt.
Remember, the first 50 – 100 years of the Industrial Revolution made only a few people extremely rich. James Watt, the Rothschild family, Andrew Carnegie, John D. Rockefeller, Cornelius Vanderbilt, J.P. Morgan, Alfred Krupp and the Schneider family became so rich due to ownership of factories and machinery, the control of raw materials (coal, iron, oil), the use of new technology (steam power, mechanization) combined with access to cheap labor and weak labor laws and limited competition early on.
Most humans moved into urbanized areas to become nothing but cheap resources, even children. And remember, many of us are still human resources!
A new conspiracy?
In 2016, Ida Auken’s lecture at the WEF created traction during COVID among people who believed in conspiracies. Her story focused on a more circular economy with respect for the Earth’s resources. The story was framed into the message:
“In the future, you will own nothing and be happy.”
The conspiracy theorist believed all their possessions would be taken away by the elite in the long term.
I want to conclude with a new message for these conspiracy theorists active on X or other discussion fora:
“In the future, you will know nothing, and you won’t be aware enough to care.”
Conclusion
2026 is going to be an interesting year, where we cannot allow ourselves to sit still and watch what is happening. Active participation is more challenging but also more rewarding than being a consumer. In May 2026, I hope to meet some of you at the Share PLM Summit in Jerez and share the human side, followed by the PDM Roadmap/PDT Europe conference in Q4 in Gothenburg, where we will catch up on the technical and data side.
I am wishing you all a wise and happy/healthy 2026
This week is busy for me as I am finalizing several essential activities related to my favorite hobby, product lifecycle management or is it PLM😉?
And most of these activities will result in lengthy blog posts, starting with:
“The week(end) after <<fill in the event>>”.
Here are the upcoming actions:
Click on each image if you want to see the details:
In this Future of PLM Podcast series, moderated by Michael Finocciaro, we will continue the debate on how to position PLM (as a system or a strategy) and move away from an engineering framing. Personally, I never saw PLM as a system and started talking more and more about product lifecycle management (the strategy) versus PLM/PDM (the systems).
Note: the intention is to be interactive with the audience, so feel free to post questions/remarks in the comments, either upfront or during the event.
You might have seen in the past two weeks some posts and discussions I had with the Share PLM team about a unique offering we are preparing: the PLM Awareness program. From our field experience, PLM is too often treated as a technical issue, handled by a (too) small team.
We believe every PLM program should start by fostering awareness of what people can expect nowadays, given the technology, experiences, and possibilities available. If you want to work with motivated people, you have to involve them and give them all the proper understanding to start with.
Join us for the online event to understand the value and ask your questions. We are looking forward to your participation.
This is another event related to the future of PLM; however, this time it is an in-person workshop, where, inspired by four PLM thought leaders, we will discuss and work on a common understanding of what is required for a modern PLM framework. The workshop, sponsored by the Arrowhead fPVN project, will be held in Paris on November 4th, preceding the PLM Roadmap/PDT Europe conference.
We will not discuss the term PLM; we will discuss business drivers, supporting technologies and more. My role as a moderator of this event is to assist with the workshop, and I will share its findings with a broader audience that wasn’t able to attend.
Be ready to learn more in the near future!
Suppose you have followed my blog posts for the past 10 years. In that case, you know this conference is always a place to get inspired, whether by leading companies across industries or by innovative and engaging new developments. This conference has always inspired and helped me gain a better understanding of digital transformation in the PLM domain and how larger enterprises are addressing their challenges.
This time, I will conclude the conference with a lecture focusing on the challenging side of digital transformation and AI: we humans cannot transform ourselves, so we need help.
At the end of this year, we will “celebrate” our fifth anniversary of the PLM Green Global Alliance. When we started the PGGA in 2020, there was an initial focus on the impact of carbon emissions on the climate, and in the years that followed, climate disasters around the world caused serious damage to countries and people.
How could we, as a PLM community, support each other in developing and sharing best practices for innovative, lower-carbon products and processes?
In parallel, driven by regulations, there was also a need to improve current PLM practices to efficiently support ESG reporting, lifecycle analysis, and, soon, the Digital Product Passport. Regulations that push for a modern data-driven infrastructure, and we discussed this with the major PLM vendors and related software or solution partners. See our YouTube channel @PLM_Green_Global_Alliance
In this online Zoom event, we invite you to join us to discuss the topics mentioned in the announcement. Join us in this event and help us celebrate!
I am closing that week at the PTC/User Benelux event in Eindhoven, the Netherlands, with a keynote speech about digital transformation in the PLM domain. Eindhoven is the city where I grew up, completed my amateur soccer career, ran my first and only marathon, and started my career in PLM with SmarTeam. The city and location feel like home. I am looking forward to discussing and meeting with the PTC user community to learn how they experience product lifecycle management, or is it PLM😉?
With all these upcoming events, I did not have the time to focus on a new blog post; however, luckily, in the 10x PLM discussion started by Oleg Shilovitsky there was an interesting comment from Rob Ferrone related to that triggered my mind. Quote:
The big breakthrough will come from 1. advances in human-machine interface and 2. less % of work executed by human in the loop. Copy/paste, typing, voice recognition are all significant limits right now. It’s like trying to empty a bucket of water through a drinking straw. When tech becomes more intelligent and proactive then we will see at least 10x.
This remark reminded me of one of my first blog posts in 2008, when I was trying to predict what PLM would look like in 2050. I thought it is a nice moment to read it (again). Enjoy!
PLM in 2050
As the year ends, I decided to take my crystal ball to see what would happen with PLM in the future. It felt like a virtual experience, and this is what I saw:
- Data is no longer replicated – every piece of information will have a Universal Unique ID, also known as a UUID. In 2020, this initiative became mature, thanks to the merger of some big PLM and ERP vendors, who brought this initiative to reality. This initiative dramatically reduced exchange costs in supply chains and led to bankruptcy for many companies that provided translation and exchange software.
- Companies store their data in ‘the cloud’ based on the concept outlined above. Only some old-fashioned companies still handle their own data storage and exchange, as they fear someone will access their data. Analysts compare this behavior with the situation in the year 1950, when people kept their money under a mattress, not trusting banks (and they were not always wrong)
- After 3D, a complete virtual world based on holography became the next step in product development and understanding. Thanks to the revolutionary quantum-3D technology, this concept could even be applied to life sciences. Before ordering a product, customers could first experience and describe their needs in a virtual environment.
- Finally, the cumbersome keyboard and mouse were replaced by voice and eye recognition. Initially, voice recognition
and eye tracking were cumbersome. Information was captured by talking to the system and by recording eye movements during hologram analysis. This made the life of engineers so much easier, as while researching and talking, their knowledge was stored and tagged for reuse. No need for designers to send old-fashioned emails or type their design decisions for future reuse - Due to the hologram technology, the world became greener. People did not need to travel around the world, and the standard became virtual meetings with global teams(airlines discontinued business class). Even holidays can be experienced in the virtual world thanks to a Dutch initiative inspired by coffee. The whole IT infrastructure was powered by efficient solar energy, drastically reducing the amount of carbon dioxide.
- Then, with a shock, I noticed PLM no longer existed. Companies were focusing on their core business processes. Systems/terms like PLM, ERP, and CRM no longer existed. Some older people still remembered the battle between those systems over data ownership and the political discomfort this caused within companies.
- As people were working so efficiently, there was no need to work all week. There were community time slots when everyone was active, but 50 per cent of the time, people had time to recreate (to re-create or recreate was the question). Some older French and German designers remembered the days when they had only 10 weeks holiday per year, unimaginable nowadays.
As we still have more than 40 years to reach this future, I wish you all a successful and excellent 2009.
I am looking forward to being part of the green future next year.
Last week we celebrated World Ozone Day on September 16 again. Forty years ago, many nations united to protect the ozone layer through science and action.
For those who missed the excitement, it started with a historic environmental agreement: the Montreal Protocol on Substances that Deplete the Ozone Layer.
What has happened?
In the 1970s and 1980s, scientists discovered that CFCs from refrigerators, sprays, and foams were damaging the ozone layer. In 1985, the “ozone hole” over Antarctica was confirmed. Also, the ozone layer at the Arctic side showed signs of depletion.
As a result of these findings, the Montreal Protocol was adopted on September 16, 1987. It is a global treaty signed by virtually all countries concerning the rapid elimination of substances that deplete the ozone layer.
Countermeasures are slowly restoring the ozone layer, making the treaty a success story.
What were the reasons for success?
Although scientists engaged in a discussion about the scientific evidence, there were no significant economic forces behind the scenes influencing the scientific research.
The lack of substantial financial dependencies, combined with the absence of social media and Duning-Kruger experts, led to the belief that human influence on the Earth’s atmosphere could be stopped.
And probably an even more important fact, the depletion of the ozone layer was at the poles, making, in particular, the richer countries more vulnerable to the effects.
Where most attention focused on the hole above the South Pole, affecting New Zealand and Australia, the thinner layer at the North Pole was making Canada, the US, and Northern Europe vulnerable.
What have we learned?
- Switching from CFCs was a minor inconvenience for consumers. Now we all accept the current solutions.
- There was enough consensus in science when the majority of scientists agreed. In addition, there were no undermining forces with financial stakes in CFCs. Science was leading.
- Today, science struggles as stakeholders sponsor research to protect their interests. In addition, social media is used to recruit supporters in a polarized environment (the side effect of social media)
- Ultimately, after 40 years, the hole in the Ozone layer gets smaller and smaller and hopefully becomes normal. We keep on working on the long term.
The PLM Green Global Alliance
When Rich McFall approached me at the end of 2019 to start the PLM Green Global Alliance together, there was a kind of consensus that we human beings both influence the planet’s climate and its natural resources.
Where Rich focused on the causes and consequences of climate change due to human-generated greenhouse gas emissions (GHG) from products and processes, my additional focus was broader, encompassing Sustainability in the context of where PLM practices could have an impact.
Our idea was to bring people together to address these issues by sharing thoughts and practices or enabling discussions in the context of PLM-related technologies.
Can we develop more eco-friendly products, and what are the conditions required?
Meanwhile, six years later, a lot has happened for better and for worse. Here is a set of observations
The PLM Green Global Alliance continues to grow.
Currently, we have over 1,500 registered members in our LinkedIn group.
Historically, most members came from Europe and then the US; now, India is catching up and approaching the number of US members.
This trend suggests that the focus of the alliance should shift slightly and seek more contributors from Asian countries.
We look forward to having Asian representatives in our PLM Green Global Alliance to gain a deeper understanding and engage in discussions about global issues.
Please feel free to contact us if you are interested in joining the core team. It might be a challenge to have group meetings that accommodate all time zones, but the planet is still relatively small compared to the universe – nothing is impossible.
The tools are there ..
In PLM, we often discuss people, processes, and then the tools. Here, we can confirm that, through our work and discussions with major PLM vendors, they are all providing tools and, in some cases, embedded practices to support a more sustainable product development process.
Have a look at our YouTube channel: The PLM Green Global Alliance channel.
The tools for generative design, life cycle assessment, and, of course, digital twins for the various lifecycle phases can help companies to develop and manufacture more sustainable products.
However, as mentioned, the tools will only be practical when the people have the mandate and when the processes are transformed into data-driven ones.
The need for a data-driven approach
Two years ago, during the PLM Roadmap/PDT Europe conference in Gothenburg, I had already mentioned that Sustainability might prompt companies to invest more time and effort in achieving a digital transformation in their PLM domain.
Compliance with regulations can be challenging when you still need to collect data from various sources with a lot of “guesstimate”. Greenhouse gas reporting, ESG reporting, and the upcoming Digital Product Passport can only be done efficiently if data is directly accessible without requiring people to collect it.
Unfortunately, in my recent discussions with companies, particularly management, they are not seeking a fundamental digital transformation from a document-driven approach to a data-driven and model-based approach.
Part of this challenge is the lack of education among top management, who are primarily focused on efficiency gains rather than adopting new approaches or mitigating risk.
The other challenge is that, as most companies lag behind on this topic, they do not feel the pressure of competition and do not want to take the risk of being first.
I will discuss this last topic in my upcoming PLM blog
It is about the people!
However, first and foremost, the most critical factor in driving sustainability within organizations is the people. Where companies are challenged in creating a green image, including the introduction of the Chief Sustainability Officer (CSO), there has always been resistance from existing business leaders, who prioritize money and profitability.
The global shift towards right-wing capitalism and efforts to remove regulations supporting sustainability are currently impacting these efforts. The term “Sustainability” has become negatively connoted, similar to “PLM” (Product Lifecycle Management – Don’t mention the P** word), and there is a need to reframe discussions at the management level to focus on risk mitigation and business strategies.
Where politicians might avoid a long-term vision, there are examples of companies like Ørsted, Pacific Gas & Electric, Maersk, the Holcim group, BlackRock, IKEA and more that are adopting sustainable practices as a risk mitigation strategy for the future and securing their companies’ long-term existence.
An interesting game changer for both businesses and behavior might be the rising costs of insurance against natural disasters. As the graph shows, the estimated global insured losses due to natural disasters over the last 15 years have increased significantly, starting in 2019. In the richer countries, the governments might be pushed to provide financial help after a disaster, but this will also have a (taxpayer) limit.
We are the people!
There is a lot we can do as a PLM Green Global Community. Have you read CIMdata’s commentary, written by our Sustainability & Energy core team member Mark Reisig – read the full article here: How PLM is Decarbonizing Automotive Transport—Amid Political Uncertainty, addressing the importance of modern digital PLM to support digital twin, digital thread and digital product passport implementations.
Or the paper from our core team member, LCA specialist Klaus Brettschneider, with the title The Sustainability Thread – Rethinking the digital thread to drive sustainability performance and green R&D, again stressing the importance of extending the digital thread to include sustainability metrics, enabling companies to design, produce, and operate products more efficiently while reducing environmental impact and supporting green R&D.
Additionally, there are the monthly ESG newsletters from Vincent De La Mar of Sustaira, as well as the recent interview with Vincent, in which PGGA and Sustaira continue to discuss sustainability. Sustaira helps companies with a sustainability reporting platform on top of their existing enterprise systems. A first step that is needed to understand where measures have an impact.
A regular guest at our discussions, Dave Duncan, Head of Sustainability at PTC, who published this year a very comprehensive, free-to-download book: Product Sustainability for Dummies. We also had a great discussion about the Product Service System, a mandatory business model for sustainable business.
And recently, we saw the kick-off for the Design for Sustainability workgroup, organised by Erik Reiger and Matthew Sullivan. They are in the process of establishing this workgroup, where there will be more discussion and information exchanged between the workgroup members about the people and process angle (Erik‘s focus) and the tools and technology dimension (Matthew‘s focus)
The post concludes with Rich McFall, who, in 2018, observed that there was so little organized action fighting climate change and started to motivate people to launch the PLM Green Global Alliance. It was his initiative to bring people together and raise awareness about the fact that, as a PLM community, we can help one another and start making a difference. Rich helped us a lot in setting up the website and ensuring that we have regular updates and a persistent storage of the information generated.
Working on the long term
We are still in the awareness phase and are seeing progress in the field. There is more to come and share, and we need your help. Working on the long term in a hectic day-to-day environment can be a challenge. However, in the end, if each of us helps our business and social ecosystem move towards a more sustainable economy and planet, we are moving in the right direction. It will take time, but we have an undeniable mission. Join and help us!
In recent months, I’ve noticed a decline in momentum around sustainability discussions, both in my professional network and personal life. With current global crises—like the Middle East conflict and the erosion of democratic institutions—dominating our attention, long-term topics like sustainability seem to have taken a back seat.
But don’t stop reading yet—there is good news, though we’ll start with the bad.
The Convenient Truth
Human behavior is primarily emotional. A lesson valuable in the PLM domain and discussed during the Share PLM summit. As SharePLM notes in their change management approach, we rely on our “gator brain”—our limbic system – call it System 1 and System 2 or Thinking Fast and Slow. Faced with uncomfortable truths, we often seek out comforting alternatives.
The film Don’t Look Up humorously captures this tendency. It mirrors real-life responses to climate change: “CO₂ levels were high before, so it’s nothing new.” Yet the data tells a different story. For 800,000 years, CO₂ ranged between 170–300 ppm. Today’s level is ~420 ppm—an unprecedented spike in just 150 years as illustrated below.
Frustratingly, some of this scientific data is no longer prominently published. The narrative has become inconvenient, particularly for the fossil fuel industry.
Persistent Myths
Then there is the pseudo-scientific claim that fossil fuels are infinite because the Earth’s core continually generates them. The Abiogenic Petroleum Origin theory is a fringe theory, sometimes revived from old Soviet science, and lacks credible evidence. See image below
Oil remains a finite, biologically sourced resource. Yet such myths persist, often supported by overly complex jargon designed to impress rather than inform.
The Dissonance of Daily Life
A young couple casually mentioned flying to the Canary Islands for a weekend at a recent birthday party. When someone objected on climate grounds, they simply replied, “But the climate is so nice there!”
“Great climate on the Canary Islands”
This reflects a common divide among young people—some are deeply concerned about the climate, while many prioritize enjoying life now. And that’s understandable. The sustainability transition is hard because it challenges our comfort, habits, and current economic models.
The Cost of Transition
Companies now face regulatory pressure such as CSRD (Corporate Sustainability Reporting Directive), DPP (Digital Product Passport), ESG, and more, especially when selling in or to the European market. These shifts aren’t usually driven by passion but by obligation. Transitioning to sustainable business models comes at a cost—learning curves and overheads that don’t align with most corporations’ short-term, profit-driven strategies.
However, we have also seen how long-term visions can be crushed by shareholder demands:
- Xerox (1970s–1980s) pioneered GUI, the mouse, and Ethernet, but failed to commercialize them. Apple and Microsoft reaped the benefits instead.
- General Electric under Jeff Immelt tried to pivot to renewables and tech-driven industries. Shareholders, frustrated by slow returns, dismantled many initiatives.
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My presentation at the 2019 PLM Roadmap / PDT Europe conference – click on the image to get access through SlideShare.
- Despite ambitious sustainability goals, Siemens faced similar investor pressure, leading to spin-offs like Siemens Energy and Gamesa.
The lesson?
Transforming a business sustainably requires vision, compelling leadership, and patience—qualities often at odds with quarterly profit expectations. I explored these tensions again in my presentation at the PLM Roadmap/PDT Europe 2024 conference, read more here: Model-Based: The Digital Twin.
I noticed discomfort in smaller, closed-company sessions, some attendees said, “We’re far from that vision. ”
My response: “That’s okay. Sustainability is a generational journey, but it must start now”.
Signs of Hope
Now for the good news. In our recent PGGA (PLM Green Global Alliance) meeting, we asked: “Are we tired?” Surprisingly, the mood was optimistic.
Our PGGA core team meeting on June 20th
Yes, some companies are downscaling their green initiatives or engaging in superficial greenwashing. But other developments give hope:
- China is now the global leader in clean energy investments, responsible for ~37% of the world’s total. In 2023 alone, it installed over 216 GW of solar PV—more than the rest of the world combined—and leads in wind power too. With over 1,400 GW of renewable capacity, China demonstrates that a centralized strategy can overcome investor hesitation.
- Long-term-focused companies like Iberdrola (Spain), Ørsted (Denmark), Tesla (US), BYD, and CATL (China) continue to invest heavily in EVs and batteries—critical to our shared future.
A Call to Engineers: Design for Sustainability
We may be small at the PLM Green Global Alliance, but we’re committed to educating and supporting the Product Lifecycle Management (PLM) community on sustainability.
That’s why I’m excited to announce the launch of our Design for Sustainability initiative on June 25th.
Led by Eric Rieger and Matthew Sullivan, this initiative will bring together engineers to collaborate and explore sustainable design practices. Whether or not you can attend live, we encourage everyone to engage with the recording afterward.
Conclusion
Sustainability might not dominate headlines today. In fact, there’s a rising tide of misinformation, offering people a “convenient truth” that avoids hard choices. But our work remains urgent. Building a livable planet for future generations requires long-term vision and commitment, even when it is difficult or unpopular.
So, are you tired—or ready to shape the future?
In the last two weeks, I have had mixed discussions related to PLM, where I realized the two different ways people can look at PLM. Are implementing PLM capabilities driven by a cost-benefit analysis and a business case? Or is implementing PLM capabilities driven by strategy providing business value for a company?
Most companies I am working with focus on the first option – there needs to be a business case.
This observation is a pleasant passageway into a broader discussion started by Rob Ferrone recently with his article Money for nothing and PLM for free. He explains the PDM cost of doing business, which goes beyond the software’s cost. Often, companies consider the other expenses inescapable.
At the same time, Benedict Smith wrote some visionary posts about the potential power of an AI-driven PLM strategy, the most recent article being PLM augmentation – Panning for Gold.
It is a visionary article about what is possible in the PLM space (if there was no legacy ☹), based on Robust Reasoning and how you could even start with LLM Augmentation for PLM “Micro-Tasks.
Interestingly, the articles from both Rob and Benedict were supported by AI-generated images – I believe this is the future: Creating an AI image of the message you have in mind.
When you have digested their articles, it is time to dive deeper into the different perspectives of value and costs for PLM.
From a system to a strategy
The biggest obstacle I have discovered is that people relate PLM to a system or, even worse, to an engineering tool. This 20-year-old misunderstanding probably comes from the fact that in the past, implementing PLM was more an IT activity – providing the best support for engineers and their data – than a business-driven set of capabilities needed to support the product lifecycle.
The System approach
Traditional organizations are siloed, and initially, PLM always had the challenge of supporting product information shared throughout the whole lifecycle, where there was no conventional focus per discipline to invest in sharing – every discipline has its P&L – and sharing comes with a cost.
At the management level, the financial data coming from the ERP system drives the business. ERP systems are transactional and can provide real-time data about the company’s performance. C-level management wants to be sure they can see what is happening, so there is a massive focus on implementing the best ERP system.
In some cases, I noticed that the investment in ERP was twenty times more than the PLM investment.
Why would you invest in PLM? Although the ERP engine will slow down without proper PLM, the complexity of PLM compared to ERP is a reason for management to look at the costs, as the PLM benefits are hard to grasp and depend on so much more than just execution.
See also my old 2015 article: How do you measure collaboration?
As I mentioned, the Cost of Non-Quality, too many iterations, time lost by searching, material scrap, manufacturing delays or customer complaints – often are considered inescapable parts of doing business (like everyone else) – it happens all the time..
The strategy approach
It is clear that when we accept the modern definition of PLM, we should be considering product lifecycle management as the management of the product lifecycle (as Patrick Hillberg says eloquently in our Share PLM podcast – see the image at the bottom of this post, too).
When you implement a strategy, it is evident that there should be a long(er) term vision behind it, which can be challenging for companies. Also, please read my previous article: The importance of a (PLM) vision.
I cannot believe that, although perhaps not fully understood, the importance of a data-driven approach will be discussed at many strategic board meetings. A data-driven approach is needed to implement a digital thread as the foundation for enhanced business models based on digital twins and to ensure data quality and governance supporting AI initiatives.
It is a process I have been preaching: From Coordinated to Coordinated and Connected.
We can be sure that at the board level, strategy discussions should be about value creation, not about reducing costs or avoiding risks as the future strategy.
Understanding the (PLM) value
The biggest challenge for companies is to understand how to modernize their PLM infrastructure to bring value.
* Step 1 is obvious. Stop considering PLM as a system with capabilities, but investigate how you transform your infrastructure from a collection of systems and (document) interfaces towards a federated infrastructure of connected tools.
Note: the paradigm shift from a Single Source of Truth (in my system) towards a Nearest Source of Truth and a Single Source of Change.
* Step 2 is education. A data-driven approach creates new opportunities and impacts how companies should run their business. Different skills are needed, and other organizational structures are required, from disciplines working in siloes to hybrid organizations where people can work in domain-driven environments (the Systems of Record) and product-centric teams (the System of Engagement). AI tools and capabilities will likely create an effortless flow of information within the enterprise.
* Step 3 is building a compelling story to implement the vision. Implementing new ways of working based on new technical capabilities requires also organizational change. If your organization keeps working similarly, you might gain some percentage of efficiency improvements.
The real benefits come from doing things differently, and technology allows you to do it differently. However, this requires people to work differently, too, and this is the most common mistake in transformational projects.
Companies understand the WHY and WHAT but leave the HOW to the middle management.
People are squeezed into an ideal performance without taking them on the journey. For that reason, it is essential to build a compelling story that motivates individuals to join the transformation. Assisting companies in building compelling story lines is one of the areas where I specialize.
Feel free to contact me to explore the opportunity for your business.
It is not the technology!
With the upcoming availability of AI tools, implementing a PLM strategy will no longer depend on how IT understands the technology, the systems and the interfaces needed.
As Yousef Hooshmand‘s above image describes, a federated infrastructure of connected (SaaS) solutions will enable companies to focus on accurate data (priority #1) and people creating and using accurate data (priority #1). As you can see, people and data in modern PLM are the highest priority.
Therefore, I look forward to participating in the upcoming Share PLM Summit on 27-28 May in Jerez.
It will be a breakthrough – where traditional PLM conferences focus on technology and best practices. This conference will focus on how we can involve and motivate people. Regardless of which industry you are active in, it is a universal topic for any company that wants to transform.
Conclusion
Returning to this article’s introduction, modern PLM is an opportunity to transform the business and make it future-proof. It needs to be done for sure now or in the near future. Therefore PLM initiatives should be considered from the value point first instead of focusing on the costs. How well are you connected to your management’s vision to make PLM a value discussion?
Enjoy the podcast – several topics discuss relate to this post.
Recently, I noticed I reduced my blogging activities as many topics have already been discussed and repeatably published without new content.
With the upcoming of Gen AI and ChatGPT, I believe my PLM feeds are flooded by AI-generated blog posts.
The ChatGPT option
Most companies are not frontrunners in using extremely modern PLM concepts, so you can type risk-free questions and get common-sense answers.
I just tried these five questions:
- Why do we need an MBOM in PLM, and which industries benefit the most?
- What is the difference between a PLM system and a PLM strategy?
- Why do so many PLM projects fail?
- Why do so many ERP projects fail?
- What are the changes and benefits of a model-based approach to product lifecycle management?
Note: Questions 3 and 4 have almost similar causes and impacts, although slightly different, which is to be expected given the scope of the domain.
All these questions provided enough information for a blog post based on the answer. This illustrates that if you are writing about what are current best practices in the field – stop writing – the knowledge is there.
PLM in the real life
Recently, I had several discussions about which skills a PLM expert should have or which topics a PLM project should address.
PLM for the individual
For the individual, there are often certifications to obtain. Roger Tempest has been fighting for PLM professional recognition through certification – a challenge due to the broad scope and possibilities. Read more about Roger’s work in this post: PLM is complex (and we have to accept it?)
PLM vendors and system integrators often certify their staff or resellers to guarantee the quality of their solution delivery. Potential topics will be missed as they do not fulfill the vendor’s or integrator’s business purpose.
Asking ChatGPT about the required skills for a PLM expert, these were the top 5 answers:
- Technical skills
- Domain Knowledge
- Analytical and Problem-Solving Skills
- Interpersonal and Management Skills
- Strategic Thinking
It was interesting to see the order proposed by ChatGPT. Fist the tools (technology), then the processes (domain knowledge / analytical thinking), and last the people and business (strategy and interpersonal and management skills) It is hard to find individuals with all these skills in a single person.
Although we want people to be that broad in their skills, job offerings are mainly looking for the expert in one domain, be it strategy, communication, industry or technology. To get an impression of the skills read my PLM and Education concluding blog post.
Now, let’s see what it means for an organization.
PLM for the organization
In this area, one of the most consistent frameworks I have seen over time is CIMdata‘s Critical Dozen. Although they refer less to skills and more to trends and enablers, a company should invest in – educate people & build skills – to support a successful digital transformation in the PLM domain.
Oleg Shilovitsky’s recent blog post, The 12 “P” s of PLM Explained by Role: How to Make PLM More Than Just a Buzzword describes in an AI manner the various aspects of the term PLM, using 12 P**-words, reacting to Lionel Grealou’ s post: Making PLM Great Again
The challenge I see with these types of posts is: “OK, what to do now? Where to start?”
I believe where to start at the first place is a commonly agreed topic.
Everything starts from having a purpose and a vision. And this vision should be supported by a motivating story about the WHY that inspires everyone.
It is teamwork to define such a strategy, communicate it through a compelling story and make it personal. An excellent book to read is Make it personal from Dr. Cara Antoine – click on the image to discover the content and find my review why I believe this book is so compelling.
An important reason why we have to make transformations personal is because we are dealing first of all with human beings. And human beings are driven by emotions first even before ratio kicks in. We see it everywhere and unfortunately also in politics.
The HOW from real-life
This question cannot be answered by external PLM vendors, consultants or system integrators. Forget the Out-of-the-Box templates or the industry best practices (from the past), but start from your company’s culture and vision, introducing step-by-step new technologies, ways of working and business models to move towards the company’s vision target.
Building the HOW is not an easy journey, and to illustrate the variety of skills needed to be successful, I worked with Share PLM on their Series 2 podcast. You can find the complete overview here. There is one more to come to conclude this year.
Our focus was to speak only with PLM experts from the field, understanding their day-to-day challenges with a focus on HOW they did it and WHAT they learned.
And this is what we learned:
Unveiling FLSmidth’s Industrial Equipment PLM Transformation: From Projects to Products
It was our first episode of Series 2, and we spoke with Johan Mikkelä, Head of the PLM Solution Architecture at FLSmidth.
FLSmidth provides the global mining and cement industries with equipment and services, which is very much an ETO business moving towards CTO.
We discussed their Industrial Equipment PLM Transformation and the impact it has made.
Start With People: ABB’s Engineering Approach to Digital Transformation
We spoke with Issam Darraj, who shared his thoughts on human-centric digitalization. Issam talks us through ABB’s engineering perspective on driving transformation and discusses the importance of focusing on your people. Our favorite quote:
To grow, you need to focus on your people. If your people are happy, you will automatically grow. If your people are unhappy, they will leave you or work against you.
Enabling change: Exploring the human side of digital transformations
We spoke with Antonio Casaschi as he shared his thoughts on the human side of digital transformation. When discussing the PLM expert, he agrees it is difficult. Our favorite part here:
“I see a PLM expert as someone with a lot of experience in organizational change management. Of course, maybe people with a different background can see a PLM expert with someone with a lot of knowledge of how you develop products, all the best practices around products, etc. We first need to agree on what a PLM expert is, and then we can agree on how you become an expert in such a domain.”
Revolutionizing PLM: Insights from Yousef Hooshmand
With Dr. Yousef Hooshmand, writer of the paper: From a Monolithic PLM Landscape to a Federated Domain and
Data Mesh, with over 15 years of experience in the PLM domain, currently PLM Lead at NIO, we discussed the complexity of digital transformation in the PLM domain and How to deal with legacy, meanwhile implementing a user-centric, data-driven future.
My favorite quote: The End of Single Source of Truth, now it is about The nearest Source of Truth and Single Source of Change.
Steadfast Consistency: Delving into Configuration Management with Martijn Dullaart
Martijn Dullaart, who is the man behind the blog MDUX: The Future of CM and author of the book The Essential Guide to Part Re-Identification: Unleash the Power of Interchangeability and Traceability, has been active both in the PLM and CM domain and with Martijn the similarities and differences between PLM and CM and why organizations need to be educated on the topic of CM
The ROI of Digitalization: A Deep Dive into Business Value with Susanna Maëntausta
With Susanna Maëntausta, we discussed how to implement PLM in non-traditional manufacturing industries, such as the chemical and pharmaceutical industries.
Susanna teaches us to ensure PLM projects are value-driven, connecting business objectives and KPIs to the implementation and execution steps in the field. Susanna is highly skilled in connecting people at any level of the organization.
Narratives of Change: Grundfos Transformation Tales with Björn Axling
As Head of PLM and part of the Group Innovation management team at Grundfos, Bjorn Axling aims to drive a Group-wide, cross-functional transformation into more innovative, more efficient, and data-driven ways of working through the product lifecycle from ideation to end-of-life.
In this episode, you will learn all the various aspects that come together when leading such a transformation in terms of culture, people, communication, and modern technology.
The Next Lane: Marel and the Digital Product Highway with Roger Kabo
With Roger Kabo, we discussed the steps needed to replace a legacy PLM environment and be open to a modern, federated, and data-driven future.
Step 1: Start with the end in mind. Every successful business starts with a clear and compelling vision. Your vision should be specific, inspiring, and something your team can rally behind.
Next, build on value and do it step by step.
How do you manage technology and data when you have a diverse product portfolio?
We talked with Jim van Oss, the former CIO of Moog Inc., for a deep dive into the fascinating world of technology transformations.
Key Takeaway: Evolving technology requires a clear strategy!
Jim underscores the importance of having a north star to guide your technological advancements, ensuring you remain focused and adaptable in an ever-changing landscape.
Diverse Products, Unified Systems: MBSE Insights with Max Gravel from Moog
We discussed the future of the Model-Based approaches with Max Gravel – MBD at Gulfstream and MBSE at Moog.
Max Gravel, Manager of Model-Based Engineering at Moog Inc., who is also active in modern CM, emphasizes that understanding your company’s goals with MBD is crucial.
There’s no one-size-fits-all solution: it’s about tailoring the strategy to drive real value for your business. The tools are available, but the key lies in addressing the right questions and focusing on what matters most. A great, motivating story containing all the aspects of digital transformation in the PLM domain/
Customer-First PLM: Insights on Digital Transformation and Leadership
With Helene Arlander, who has been involved in big transformation projects in the telecom industry. Starting from a complex legacy environment, implementing new data-driven approaches. We discussed the importance of managing product portfolios end-to-end and the leadership strategies needed for engaging people in charge.
We also discussed the role of AI in shaping the future of PLM and the importance of vision, diverse skill sets, and teamwork in transformations.
Conclusion
I believe the time of traditional blogging is over – current PLM concepts and issues can be easily queried by using ChatGPT-like solutions. The fundamental understanding of what you can do now comes from learning and listening to people, not as fast as a TikTok video or Insta message. For me, a podcast is a comfortable method of holistic learning.
Let us know what you think and who should be in Season 3
And for my friends in the United States – Happy Thanksgiving and think about the day after ……..
Recently, I attended several events related to the various aspects of product lifecycle management; most of them were tool-centric, explaining the benefits and values of their products.
In parallel, I am working with several companies, assisting their PLM teams to make their plans understood by the upper management, which has always been my mission in the past.
However, nowadays, people working in the business are feeling more and more challenged and pained by not acting adequately to the upcoming business demands.
The image below has been shown so many times, and every time, the context becomes more relevant.
Too often, an evolutionary mindset with small steps is considered instead of looking toward the future and reasoning back for what needs to be done.
Let me share some experiences and potential solutions.
Don’t use the P** word!
The title of this post is one of the most essential points to consider. By using the term PLM, the discussion is most of the time framed in a debate related to the purchase or installation of a system, the PLM system, which is an engineering tool.
PLM vendors, like Dassault Systèmes and Siemens, have recognized this, and the word PLM is no longer on their home pages.
They are now delivering experiences or digital industries software.
Other companies, such as PTC and Aras, broadened the discussion by naming other domains, such as manufacturing and services, all connected through a digital thread.
The challenge for all these software vendors is why a company would consider buying their products. A growing issue for them is also why would they like to change their existing PLM system to another one, as there is so much legacy.
For all of these vendors, success can come if champions inside the targeted company understand the technology and can translate its needs into their daily work.
Here, we meet the internal PLM team, which is motivated by the technology and wants to spread the message to the organization. Often, with no or limited success, as the value and the context they are considering are not understood or felt as urgent.
Lesson 1:
Don’t use the word PLM in your management messaging.
In some of the current projects I have seen, people talk about the digital highway or a digital infrastructure to take this hurdle. For example, listen to the SharePLM podcast with Roger Kabo from Marel, who talks about their vision and digital product highway.
The Marel digital product highway
As soon as you use the word PLM, most people think about a (costly) system, as this is how PLM is framed. Engineering, like IT, is often considered a cost center, as money is made by manufacturing and selling products.
According to experts (CIMdata/Gartner), Product Lifecycle Management is considered a strategic approach. However, the majority of people talk about a PLM system. Of course, vendors and system integrators will speak about their PLM offerings.
To avoid this framing, first of all, try to explain what you want to establish for the business. The terms Digital Product Highway or Digital Infrastructure, for example, avoid thinking in systems.
Lesson 2:
Don’t tell your management why they need to reward your project – they should tell you what they need.
This might seem like a bit of strange advice; however, you have to realize that most of the time, people do not talk about the details at the management level. At the management level, there are strategies and business objectives, and you will only get attention when your proposal addresses the business needs. At the management level, there should be an understanding of the business need and its potential value for the organization. Next, analyzing the business changes and required tools will lead to an understanding of what value the PLM team can bring.
Yousef Hooshmand’s 5 + 1 approach illustrates this perfectly. It is crucial to note that long-term executive commitment is needed to have a serious project, and therefore, the connection to their business objective is vital.
Therefore, if you can connect your project to the business objectives of someone in management, you have the opportunity to get executive sponsorship. A crucial advice you hear all the time when discussing successful PLM projects.
Lesson 3:
Alignment must come from within the organization.
Last week, at the 20th anniversary of the Dutch PLM platform, Yousef Hooshmand gave the keynote speech starting with the images below:
On the left side, we see the medieval Catholic church sincerely selling salvation through indulgences, where the legend says Luther bought the hell, demonstrating salvation comes from inside, not from external activities – read the legend here.
On the right side, we see the Digital Transformation expert sincerely selling digital transformation to companies. According to LinkedIn, there are about 1.170.000 people with the term Digital Transformation in their profile.
As Yousef mentioned, the intentions of these people can be sincere, but also, here, the transformation must come from inside (the company).
When I work with companies, I use the Benefits Dependency Network methodology to create a storyboard for the company. The BDN network then serves as a base for creating storylines that help people in the organization have a connected view starting from their perspective.
Companies might hire strategic consultancy firms to help them formulate their long-term strategy. This can be very helpful where, in the best case, the consultancy firm educates the company, but the company should decide on the direction.
In an older blog post, I wrote about this methodology, presented by Johannes Storvik at the Technia Innovation forum, and how it defines a value-driven implementation.
Dassault Systèmes and its partners use this methodology in their Value Engagement process, which is tuned to their solution portfolio.
You can also watch the webinar Federated PLM Webinar 5 – The Business Case for the Federated PLM, in which I explained the methodology used.
Lesson 4:
PLM is a business need not an IT service
This lesson is essential for those who believe that PLM is still a system or an IT service. In some companies, I have seen that the (understaffed) PLM team is part of a larger IT organization. In this type of organization, the PLM team, as part of IT, is purely considered a cost center that is available to support the demand from the business.
The business usually focuses on incremental and economic profitability, less on transformational ways of working.
In this context, it is relevant to read Chris Seiler’s post: How to escape the vicious circle in times of transformation? Where he reflects on his 2002 MBA study, which is still valid for many big corporate organizations.
It is a long read, but it is gratifying if you are interested. It shows that PLM concepts should be discussed and executed at the business level. Of course, I read the article with my PLM-twisted brain.
A Pessimistic Scenario of External Driving Forces and Their Internal Interrelations (Christ Seiler)
The image above from Chris’s post could be a starting point for a Benefits-Dependent Network diagram, expanded with Objectives, Business Changes and Benefits to fight this vicious downturn.
As PLM is no longer a system but a business strategy, the PLM team should be integrated into the business potential overlooked by the CIO or CDO, as a CEO is usually not able to give this long-term executive commitment.
Lesson 5:
Educate yourselves and your management
The last lesson is crucial, as due to improving technologies like AI and, earlier, the concepts of the digital twin, traditional ways of coordinated working will become inefficient and redundant.
However, before jumping on these new technologies, everyone, at every level in the organization, should be aware of:
WHY will this be relevant for our business? Is it to cut costs – being more efficient as fewer humans are in the process? Is it to be able to comply with new upcoming (sustainability) regulations? Is it because the aging workforce leaves a knowledge gap?
WHAT will our business need in the next 5 to 10 years? Are there new ways of working that we want to introduce, but we lack the technology and the tools? Do we have skills in-house? Remember, digital transformation must come from the inside.
HOW are we going to adapt our business? Can we do it in a learning mode, as the end target is not clear yet—the MVP (Minimum Viable Product) approach? Are we moving from selling products to providing a Product Service System?
My lesson: Get inspired by the software vendors who will show you what might be possible. Get educated on the topic and understand what it would mean for your organization. Start from the people and the business needs before jumping on the tools.
In the upcoming PLM Roadmap/PDT Europe conference on 23-24 October, we will be meeting again with a group of P** experts to discuss our experiences and progress in this domain. I will give a lecture here about what it takes to move to a sustainable economy based on a Product-as-a-service concept.
If you want to learn more – join us – here is the link to the agenda.
Conclusion
I hope you enjoyed reading a blog post not generated by ChatGPT, although I am using bullet points. With the overflow of information, it remains crucial to keep a holistic overview. I hope that with this post, I have helped the P** teams in their mission, and I look forward to learning from your experiences in this domain.
I have not been writing much new content recently as I feel that from the conceptual side, so much has already been said and written. A way to confuse people is to overload them with information. We see it in our daily lives and our PLM domain.
With so much information, people become apathetic, and you will hear only the loudest and most straightforward solutions.
One desire may be that we should go back to the past when everything was easier to understand—are you sure about that?
This attitude has often led to companies doing nothing, not taking any risks, and just providing plasters and stitches when things become painful. Strategic decision-making is the key to avoiding this trap.
I just read this article in the Guardian: The German problem? It is an analog country in a digital world.
The article also describes the lessons learned from the UK (quote):
Britain was the dominant economic power in the 19th century on the back of the technologies of the first Industrial Revolution and found it hard to break with the old ways even when it should have been obvious that its coal and textile industries were in long-term decline.
As a result, Britain lagged behind its competitors. One of these was Germany, which excelled in advanced manufacturing and precision engineering.
Many technology concepts originated from Germany in the past and even now we are talking about Industrie 4.0 and Catena-X as advanced concepts. But are they implemented? Did companies change their culture and ways of working required for a connected and digital enterprise?
Technology is not the issue.
The current PLM concepts, which discuss a federated PLM infrastructure based on connected data, have become increasingly stable.
Perhaps people are using different terminologies and focusing on specific aspects of a business; however, all these (technical) discussions talk about similar business concepts:
- Prof. Dr. Jorg W. Fischer, managing partner at Steinbeis – Reshape Information Management (STZ-RIM), writes a lot about a modern data-driven infrastructure, mainly in the context of PLM and ERP. His recent article: The Freeway from PLM to ERP.
- Oleg Shilovitsky, CEO of OpenBOM, has a never-ending flow of information about data and infrastructure concepts and an understandable focus on BOMs. One of his recent articles, PLM 2030: Challenges and Opportunities of Data Lifecycle Management
- Matthias Ahrens, enterprise architect at Forvia / Hella, often shares interesting concepts related to enterprise architecture relevant to PLM. His latest share: Think PLM beyond a chain of tools!
- Dr. Yousef Hooshmand, PLM lead at NIO, shared his academic white paper and experiences at Daimler and NIO through various presentations. His publication can be found here: From a Monolithic PLM Landscape to a Federated Domain and Data Mesh.
- Erik Herzog, technical fellow at SAAB Aeronautics, has been active for the past two years, sharing the concept of federated PLM applied in the Heliple project. His latest publication post: Heliple Federated PLM at the INCOSE International Symposium in Dublin
Several more people are sharing their knowledge and experience in the domain of modern PLM concepts, and you will see that technology is not the issue. The hype of AI may become an issue.
From IT focus to Business focus
One issue I observed at several companies I worked with is that the PLM’s responsibility is inside the IT organization – click on the image to get the mindset.
This situation is a historical one, as in the traditional PLM mode, the focus was on the on-premise installation and maintenance of a PLM system. Topics like stability, performance and security are typical IT topics.
IT departments have often been considered cost centers, and their primary purpose is to keep costs low.
Does the slogan ONE CAD, ONE PLM or ONE ERP resonate in your company?
It is all a result of trying to standardize a company’s tools. It is not deficient in a coordinated enterprise where information is exchanged in documents and BOMs. Although I wrote in 2011 about the tension between business and IT in my post “PLM and IT—love/hate relation?”
Now, modern PLM is about a connected infrastructure where accurate data is the #1 priority.
Most of the new processes will be implemented in value streams, where the data is created in SaaS solutions running in the cloud. In such environments, business should be leading, and of course, where needed, IT should support the overall architecture concepts.
In this context, I recommend an older but still valid article: The Changing Role of IT: From Gatekeeper to Business Partner.
This changing role for IT should come in parallel to the changing role for the PLM team. The PLM team needs to first focus on enabling the new types of businesses and value streams, not on features and capabilities. This change in focus means they become part of the value creation teams instead of a cost center.
From successful PLM implementations, I have seen that the team directly reported to the CEO, CTO or CIO, no longer as a subdivision of the larger IT organization.
Where is your PLM team?
Is it a cost center or a value-creation engine?
The role of business leaders
As mentioned before, with a PLM team reporting to the business, communication should transition from discussing technology and capabilities to focusing on business value.
I recently wrote about this need for a change in attitude in my post: PLM business first. The recommended flow is nicely represented in the section “Starting from the business.”
Image: Yousef Hooshmand.
Business leaders must realize that a change is needed due to upcoming regulations, like ESG and CSRD reporting, the Digital Product Passport and the need for product Life Cycle Analysis (LCA), which is more than just a change of tools.
I have often referred to the diagram created by Mark Halpern from Gartner in 2015. Below you can see and adjusted diagram for 2024 including AI.
It looks like we are moving from Coordinated technology toward Connected technology. This seems easy to frame. However, my experience discussing this step in the past four to five years has led to the following four lessons learned:
- It is not a transition from Coordinated to Connected.
At this step, a company has to start in a hybrid mode – there will always remain Coordinated ways of working connected to Connected ways of working. This is the current discussion related to Federated PLM and the introduction of the terms System of Record (traditional systems / supporting linear ways of working) and Systems of Engagement (connected environments targeting real-time collaboration in their value chain) - It is not a matter of buying or deploying new tools.
Digital transformation is a change in ways of working and the skills needed. In traditional environments, where people work in a coordinated approach, they can work in their discipline and deliver when needed. People working in the connected approach have different skills. They work data-driven in a multidisciplinary mode. These ways of working require modern skills. Companies that are investing in new tools often hesitate to change their organization, which leads to frustration and failure. - There is no blueprint for your company.
Digital transformation in a company is a learning process, and therefore, the idea of a digital transformation project is a utopia. It will be a learning journey where you have to start small with a Minimum Viable Product approach. Proof of Concepts is a waste of time as they do not commit to implementing the solution. - The time is now!
The role of management is to secure the company’s future, which means having a long-term vision. And as it is a learning journey, the time is now to invest and learn using connected technology to be connected to coordinated technology. Can you avoid waiting to learn?
I have shared the image below several times as it is one of the best blueprints for describing the needed business transition. It originates from a McKinsey article that does not explicitly refer to PLM, again demonstrating it is first about a business strategy.
It is up to the management to master this process and apply it to their business in a timely manner. If not, the company and all its employees will be at risk for a sustainable business. Here, the word Sustainable has a double meaning – for the company and its employees/shareholders and the outside world – the planet.
Want to learn and discuss more?
Currently, I am preparing my session for the upcoming PLM Roadmap/PDT Europe conference on 23 and 24 October in Gothenburg. As I mentioned in previous years, this conference is my preferred event of the year as it is vendor-independent, and all participants are active in the various phases of a PLM implementation.
If you want to attend the conference, look here for the agenda and registration. I look forward to discussing modern PLM and its relation to sustainability with you. More in my upcoming posts till the conference.
Conclusion
Digital transformation in the PLM domain is going slow in many companies as it is complex. It is not an easy next step, as companies have to deal with different types of processes and skills. Therefore, a different organizational structure is needed. A decision to start with a different business structure always begins at the management level, driven by business goals. The technology is there—waiting for the business to lead.
In recent years, I have assisted several companies in defining their PLM strategy. The good news is that these companies are talking first about a PLM strategy and not immediately about a PLM system selection.
In addition, a PLM strategy should not be defined in isolation but rather as an integral part of a broader business strategy. One of my favorite one-liners is:
“Are we implementing the past, or are we implementing the future?”
When companies implement the past, it feels like they modernize their current ways of working with new technology and capabilities. The new environment is more straightforward to explain to everybody in the company, and even the topic of migration can be addressed as migration might be manageable.
Note: Migration should always be considered – the elephant in the room.
I wrote about Migration Migraine in two posts earlier this year, one describing the basics and the second describing the lessons learned and the path to a digital future.
Implementing PLM now should be part of your business strategy.
Threats coming from different types of competitors, necessary sustainability-related regulations (e.g., CSRD reporting), and, on the positive side, new opportunities are coming (e.g., Product as a Service), all requiring your company to be adaptable to changes in products, services and even business models.
Suppose your company wants to benefit from concepts like the Digital Twin and AI. In that case, it needs a data-driven infrastructure—
Digital Twins do not run on documents, and algorithms need reliable data.
Digital Transformation in the PLM domain means combining Coordinated and Connected working methods. In other words, you need to build an infrastructure based on Systems of Record and Systems of Engagement. Followers of my blog should be familiar with these terms.
PLM is not an R&D and Engineering solution
(any more)
One of the biggest misconceptions still made is that PLM is implemented by a single system mainly used by R&D and Engineering. These disciplines are considered the traditional creators of product data—a logical assumption at the time when PLM was more of a silo, Managing Projects with CAD and BOM data.
However, this misconception frames many discussions towards discussions about what is the best system for my discipline, more or less strengthening the silos in an organization. Being able to break the silos is one of the technical capabilities digitization brings.
Business and IT architecture are closely related. Perhaps you have heard about Conway’s law (from 1967):
“Any organization that designs a system (defined broadly) will produce a design whose structure is a copy of the organization’s communication structure.”
This means that if you plan to implement or improve a PLM infrastructure without considering an organizational change, you will be locked again into your traditional ways of working – the coordinated approach, which is reflected on the left side of the image (click on it to enlarge it).
An organizational change impacts middle management, a significant category we often neglect. There is the C-level vision and the voice of the end user. Middle management has to connect them and still feel their jobs are not at risk. I wrote about it some years ago: The Middle Management Dilemma.
How do we adapt the business?
The biggest challenge of a business transformation is that it starts with the WHY and should be understood and supported at all organizational levels.
If there is no clear vision for change but a continuous push to be more efficient, your company is at risk!
For over 60 years, companies have been used to working in a coordinated approach, from paper-based to electronic deliverables.
- How do you motivate your organization to move in a relatively unknown direction?
- Who in your organization are the people who can build a digital vision and Strategy?
These two questions are fundamental, and you cannot outsource ownership of it.
People in the transformation teams need to be digitally skilled (not geeks), communicators (storytellers), and, very importantly, connected to the business.
Often, the candidates come from the existing business units where they have proven skills. The challenging part is educating them and making them available for this mission.
Digital transformation is not a side job.
Education can come from the outside world. Making people available to work on the new digital infrastructure is a management decision and their sense of priority.
How to get external support?
If you are connected to the PLM world like me, a lot of information is available. In academic papers, projects and in particular on LinkedIn currently, there is an overflow of architectural debates:
Recently, I participated in the discussions below:
- How to Solve PLM & ERP (Oleg Shilovitsky)
- Last week, we finally solved PLM & ERP (Prof. Dr. Jörg W. Fischer / Martin Eigner)
- PLM and MBOM: Supply Chain Debates and Future Solution Architecture (Oleg Shilovitsky)
- Could be a Knowledge Graph resp. the Linked Data technologies the key to …. (Matthias Ahrens)
The challenge with these articles is that they are for insiders and far from shareable with business people. There is always a discussion, as we are all learning to match theory with reality. For example,Prof. Dr. Jörg W. Fischer introduced the Information Architecture as a missing link. You can read his recent post here and the quote below to get interested:
All of these methods focus either on Data Architecture or Business Architecture. And the blind spot? I am convinced that an essential layer between the two is missing. We at STZ-RIM Reshape Information Management call this Information Architecture.
Still, we remain in the expert domain, which a limited group of people understands. We need to connect to the business. Where can we find more education from the business side?
The reaction below in one of the discussions says it all, in my opinion:
Starting from the business
What I have learned from my discussions with the management is:
- Don’t mention PLM – you will be cornered in the R&D / Engineering frame.
- Don’t explain their problems, and tell them that you have the solution (on PowerPoint)
- Create curiosity about topics that are relevant to the business – What if …?
- Use storytelling to imagine a future state – Spare the details.
- Build trust and confidence that you are not selling a product. Let the company discover their needs as it is their transformation.
The diagram below, presented by Yousef Hooshmand during the PLM Roadmap/PDT Europe 2023 conference in Paris, describes it all:
It will be a continuous iterative process where, starting from business values and objectives, an implementation step is analyzed, how it fits in the PLM landscape and ultimately, how measures and actions guide the implementation of the tools and technology.
It is important to stress that this is not the guidance for a system implementation; it is the guidance for a digital transformation journey. Therefore, the message in the middle of the image is: Long-term Executive Commitment!
In addition, I want to point to articles and blogs written by Jan Bosch. Jan is an Executive, professor and consultant with more than 20 years of experience in large-scale software R&D management and business.
Although our worlds do not intersect yet, the management of mechanical products and software is different; his principles fit better and better with a modern data-driven organization. Often, I feel we are fighting the same battle to coach companies in their business transformation.
In the context of this article, I recommend reviewing the BAPO model coming from the software world.
BAPO stands for Business, Architecture, Process and Organization. As the diagram below indicates, you should start from the business, defining the needs for the architecture and then the preferred ways of working. Finally, the organization has to be established in accordance with the processes.
Often, companies use the OPAB approach, which makes them feel more comfortable (Conway’s Law). For further reading in this context, I recommend the following posts from Jan Bosch:
Business and technology
I want to conclude by discussing ways to connect business and technology as you need both.
First, I want to point to an example that we presented in the Federated PLM interest group on LinkedIn. Although the discussion initially focused on technical capabilities, we concluded by connecting them to business transformational needs. The diagram below is our characteristic image used to explain the interaction between Systems of Record (the vertical pillars) and the Systems of Engagement (the horizontal bars – modularity).
Have a look at the business discussion below:
Next, the diagram below comes from a 2017 McKinsey whitepaper: Toward an integrated technology operating model. Here, the authors describe how a company can move toward an integrated technology operating model using both coordinated and connected technologies.
They do not mention PLM; they have a business focus, and it is important to mention a company can work in different modes. This is an organizational choice, but don’t let people work in two modes,
Conclusion
With this post, I hope I moved the focus from technology and tools to an understandable business focus. Even within my 1500 words, there is much more to say, and this makes our (PLM) mission so complex and interesting. Let me know where you can connect.
Last week, I have been participating in the biannual NEM network meeting, this time hosted by Vestas in Ringkøbing (Denmark).
NEM (North European Modularization) is a network for industrial companies with a shared passion and drive for modular products and solutions.
NEM’s primary goal is to advance modular strategies by fostering collaboration, motivation, and mutual support among its diverse members.
During this two-day conference, there were approximately 80 attendees from around 15 companies, all with a serious interest and experience in modularity. The conference reminded me of the CIMdata Roadmap/PDT conferences, where most of the time a core group of experts meet to share their experiences and struggles.
The discussions are so much different compared to a generic PLM or software vendor conference where you only hear (marketing) success stories.
Modularity
When talking about modularity, many people will have Lego in mind, as with the Lego bricks, you can build all kinds of products without the need for special building blocks. In general, this is the concept of modularity.
With modularity, a company tries to reduce the amount of custom-made designs by dividing a product into modules with strict interfaces. Modularity aims to offer a wider variety of products to the customer – but configure these from a narrower assortment of modules to streamline manufacturing, sourcing and service. Modularity allows managing changes and new functionality within the modules without managing a new product.
From ETO (Engineering To Order) to BTO (Build To Order) or even CTO (Configure to Order) is a statement often heard when companies are investing in a new PLM system. The idea is that with the CTO model, you reduce the engineering costs and risks for new orders.
With modularity, you can address more variants and options without investing in additional engineering efforts.
How the PLM system supports modularity is an often-heard question. How do you manage in the best way options and variants? The main issue here is that modularity is often considered an R&D effort – R&D must build the modular architecture. An R&D-only focus is a common mistake in the field similar to PLM. Both
PLM and Modularity suffer from the framing that it is about R&D and their tools, whereas in reality, PLM and Modularity are strategies concerning all departments in an enterprise, from sales & marketing, engineering, and manufacturing to customer service.
PLM and Modularity
In 2021, I discussed the topic of Modularity with Björn Eriksson & Daniel Strandhammar, who had written during the COVID-19 pandemic their easy-to-read book: The Modular Way. In a blog post, PLM and Modularity, I discussed with Daniel the touchpoints with PLM. A little later, we had a Zoom discussion with Bjorn and Daniel, together with some of the readers of the book. You can find the info still here: The Modular Way – a follow-up discussion.
What was clear to me at that time is that, in particular, Sweden is a leading country when it comes to Modularity. Companies like Scania, Electrolux are known for their product modularity.
For me it was great to learn the Vestas modularization journey. For sure the Scandinavian region sets the tone. And in addition, there are LEGO and IKEA, also famous Scandinavian companies, but with other modularity concepts.
The exciting part of the conference was that all the significant modularity players were present. Hosted by Vestas and with a keynote speech from Leif Östling, a former CEO of Scania, all the ingredients were there for an excellent conference.
The NEM network
The conference started with Christian Eskildsen, CEO of the NEM organization, who has a long history of leading modularity at Electrolux. The NEM is not only a facilitator for modularity. They also conduct training, certification sessions, and coaching on various levels, as shown below.
Christian mentioned that there are around 400 followers on the NEM LinkedIn group. I can recommend this LinkedIn group as the group shares their activities here.
At this moment, you can find here the results of Workstream 7 – The Cost of Complexity.
Peter Greiner, NEM member, presented the details of this result during the conference on day 2. The conclusion of the workstream team was a preliminary estimate suggesting a minimum cost reduction of 2-5% in terms of the Cost Of Goods Sold (COGS) on top of traditional modularization savings. These estimates are based on real-world cases.
Understanding that the benefits are related to the COGS with a high contribution of the actual material costs, a 2 – 5 % range is significant. There is the intention to dig deeper into this topic.
Besides these workstreams, there are also other workstreams running or finished. The ones that interest me in the sustainability context are Workstream 1 Modular & Circular and Workstream 10 Modular PLM (Digital Thread).
The NEM network has an active group of members, making it an exciting network to follow and contribute as modularity is part of a sustainable future. More on this statement later.
Vestas
The main part of day one was organized by our host, Vestas. Jens Demtröder, Chief Engineer at Vestas for the Modular Turbine Architecture and NEM board member, first introduced the business scope, complexity, and later the future challenges that Vestas is dealing with.
First, wind energy is the best cost-competitive source for a green energy system, as the image shows when taking the full environmental impact into the equation. As the image below shows
From the outside, wind turbines all look the same; perhaps a difference between on-shore and off-shore? No way! There is a substantial evolution in the size and control of the wind turbine, and even more importantly, as the image shows, each country has its own regulations to certify a wind turbine. Vestas has to comply with 80+ different local regulations, and for that reason, modularity is vital to manage all the different demands efficiently.
A big challenge for the future will be the transport and installation of wind turbines.
The components become so big that they need to be assembled on-site, requiring new constraints on the structure to be solved.
As the image to the left, rotor sizes up to 250 m are expected and what about the transport of the nacelle itself?
Click on this link to get an impression.
The audience also participated in a (windy) walk through the manufacturing site to get an impression of the processes & components – an impression below.
Processes, organization and governance
Karl Axel Petursson, Senior Specialist in Architecture and Roadmap, gave insights into the processes, organization and governance needed for the modularity approach at Vestas.
The modularization efforts are always a balance between strategy and execution, where often execution wins. The focus on execution is a claim that I recognize when discussing modularity with the companies I am coaching.
Vestas also created an organization related to the functions it provides, being a follower of Conway’s law, as the image below shows:
With modularity, you will also realize that the modular architecture must rely on stable interfaces between the modules based on clear market needs.
Besides an organizational structure, often more and more a matrix organization, there are also additional roles to set up and maintain a modular approach. As the image below indicates, to integrate all the functions, there are various roles in Vestas, some specialized and some more holistic:
These roles are crucial when implementing and maintaining modularity in your organization. It is not just the job of a clever R&D team.
Just a clever R&D is a misconception I have often discovered in the field. Buying one or more tools that support modularity and then let brilliant engineers do the work. And this is a challenge. Engineers often do not like to be constrained by modular constraints when designing a new capability or feature.
For this reason Vestas has established an Organization Change Management initiative called Modular Minds to make engineers flourish in the organization.
Modular Minds
Madhuri Srinivasan Systems Engineering specialist and Hanh Le Business Transformation leader both at Vestas, presented their approach to the 2020 must-win battle for Modularisation, aiming with various means, like blogs, podcasts, etc., to educate the organization and create Modular Minds for all Vestas employees.
The team is applying the ADKAR model from Prosci to support this change. As you can see from the (clickable) image to the left, ADKAR is the abbreviation of Awareness, Desire, Knowledge, Ability and Reinforcement.
The ADKAR model focuses on driving change at the individual level and achieving organizational results. It is great to see such an approach applied to Modularity, and it would also be valuable in the domain of PLM, as I discussed with Share PLM in my network.
Scania
The 1 ½ hour keynote speech from Leif Östling supported by Karl-Johan Linghede was more of an interactive discussion with the audience than a speech. Leif took us to the origins of Scania, their collaboration in the beginning with learning the Toyota Way. – customer first, respect for people and focus on quality. And initial research and development together with Modular Management resulting in the MFD-methodology.
It led to the understanding that:
- The #1 cost driver is the amount of parts you need to manage,
- The #2 crucial point is to have standardized interfaces and keep the flexibility inside the module
The Scania way
With Ericsson, Scania yearly on partnered to work on the connected vehicle. If you are my age, you will remember connectivity at that time was not easy. The connected vehicle was the first step of what we now would call a digital twin
An interesting topic discussed was that Scania has approximately 25 interfaces at Change Level 1. This is a C-level/Executive discussion to approve potential interface changes. This level shows the commitment of the organization to keep modularity operational.
Another benefit mentioned was that the move to electrification of the vehicle was not such a significant change as in many automotive companies. Thanks to the modular structure and the well-defined interfaces, creating an electric truck was not a complete change of the truck design.
The session with Leif and Karl-Johan could have easily taken longer, giving the interesting question-and-answer dialogue with the curious audience. It was a great learning moment.
Digitization, Sustainability & Modularization
As a PLM person from the PLM Green Global Alliance, I was allowed to give a speech about the winning combination of Digitization, Sustainability and Modularization. You might have seen my PLM and Sustainability blog post recently; now, a zoom-in on the circular economy and modularity is included.
In this conference, I also focused on Modularity, when implemented based on model-based and data-driven approaches, which is a crucial component of the circular economy (image below) and the lifecycle analysis per module when defined as model-based (Digital Twin).
My entire presentation on SlideShare: Digitization, Sustainability & Modularization.
Conclusion
It was the first time I attended a conference focused on modularity purely, and I realized we are all fighting the same battle. Like the fact that PLM is a strategy and not an engineering system, modularity faces the same challenge. It is a strategy and not an R&D mission. It would be great to see modularity becoming a part of PLM conferences or Circular Economy events as there is so much to learn from each other – and we need them all.
Are you interested in the future of PLM and the meaning of Digital Threads.?
Click on the image to see the agenda and join us for 2 days of discussion & learning.
Jos Voskuil's Weblog 
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