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Our recent interviews this year with aPriori and SAP were with companies that had less of a focus on the traditional product design process and more of a focus on the (circular) manufacturing process. In these interviews the importance of working with connected data was discussed in a shared (digital) thread.
This time, we, Mark Reisig and Jos Voskuil, were excited to talk with Siemens, not only a well-known PLM vendor but also a manufacturer of products and, therefore, having a close understanding of what is needed and can be achieved with their software solutions.
Siemens
As Siemens is such a broad enterprise; we were happy to speak with Ryan R. Rochelle, who focuses on Sustainable Production, Sustainable Manufacturing and Sustainable Industry within Siemens . In the interview we discussed the importance of digital twins and the feedback loops between design and manufacturing. Despite some flaws in the network connection, we are happy to share an informative interview.
Enjoy listening and watching the next 33 minutes, talking with Ryan Rochelle.
You can download the images shown during the interview HERE
What I have learned
- Like all PLM vendors in this domain, Siemens talks about the importance of a circular economy and the need for digital threads and digital twins, confirming the need for all of us to invest in the digitization of the product lifecycle.

- Siemens is in a unique position as both the industrial user and software provider of its PLM suite, therefore having a unique feedback loop on the usability and applicability of its software in its industry.
- In the area of sustainability, they learn from both customers and internal customers. They are customer zero. Here, they observe shifting in engineering activities to the left” to optimize processes, supply chain and manufacturing earlier . (<<PGGA>>: which aligns with our aPriori and Makersite interviews).
- Siemens, SiGreen’s solution is an example of this unique position, being be able to track the carbon footprint of products across the supply chain.
Want to learn more
- There is the Siemens Sustainable industries website
- How the Digital Enterprise helps attain sustainability
- The Journey to a Sustainability Lighthouse awarded by the World Economic Forum
Conclusion
We have been discussing the relationship between PLM and sustainability with relevant software vendors for over two years now. As we saw initially in 2022, a few companies were exploring the possibilities.
Now, with further regulations and advanced software capabilities, companies are starting to implement new capabilities to make their product development process and products more sustainable. Siemens, as a software provider and an industrial user of its tools, is leading this journey—is it time for your company to step up, too?
We are happy to start the year with the next round of the PLM Global Green Alliances (PGGA) series: PLM and Sustainability. This year, we will speak with some new companies, and we will also revisit some of our previous guests to learn about their progress.
Where we talked with Aras, Autodesk, CIMdata, Dassault Systèmes, PTC, SAP, Sustaira and Transition Technologies PSC, there are still a lot of software companies with an exciting portfolio related to sustainability.
Therefore, we are happy to talk this time with Makersite, a company whose AI-powered Product Lifecycle Intelligence software, according to their home page, brings together your cost, environment, compliance, and risk data in one place to make smarter, greener decisions powered by the deepest understanding of your supply chain. Let’s explore
Makersite
We were lucky to have a stimulating discussion with Neil D’Souza, Makersite’s CEO and founder, who was active in the field of sustainability for almost twenty years, even before it became a cool (or disputed) profession.
It was an exciting dialogue where we enjoyed realistic answers without all the buzzwords and marketing terms often used in the new domain of sustainability. Enjoy the 39 minutes of interaction below:
Slides shown during the interview combined with additional company information can be found HERE.
What we have learned
- Makersite’s mission, to enable manufacturers to make better products, faster, initially applied to economic parameters, can be easily extended with sustainability parameters.The power of Makersite is that it connects to enterprise systems and sources using AI, Machine Learning and algorithms to support reporting views on compliance, sustainability, costs and risk.
- Compliance and sustainability are the areas where I see a significant need for companies to invest. It is not a revolutionary business change but an extension of scope.We discussed this in the context of the stage-gate process, where sustainability parameters should be added at each gate.
- Neil has an exciting podcast, Five Lifes to Fifty, where he discusses the path to sustainable products with co-hosts Shelley Metcalfe and Jim Fava, and recently, they discussed sustainability in the context of the stage-gate process.
- Again, to move forward with sustainability, it is about creating the base and caring about the data internally to understand what’s happening, and from there, enable value engineering, including your supplier where possible (IP protection remains a topic) – confirming digital transformation (the connected way of working) is needed for business and sustainability.
Want to learn more?
Here are some links to the topics discussed in our meeting:
- The Website – Makersite.io
- Makersite data foundation – makersite-data-foundation
- Makersite demo video – makersite-platform-demo
- Neil’s LinkedIn – neilsaviodsouza
Conclusions
With Makersite, we discovered an experienced company that used its experience in cost, compliance and risk analysis, including supply chains, to extend it to the domain of sustainability. As their technology partners page shows, they can be complementary in many industries and enterprises.
We will see another complementary solution soon in our following interview. Stay tuned.
Another year passed, and as usual, I took the time to look back. I always feel that things are going so much slower than expected. But that’s reality – there is always friction, and in particular, in the PLM domain, there is so much legacy we cannot leave behind.
It is better to plan what we can do in 2024 to be prepared for the next steps or, if lucky, even implement the next steps in progress.
In this post, I will discuss four significant areas of attention (AI – DATA – PEOPLE – SUSTAINABILITY) in an alphabetic order, not prioritized.
Here are some initial thoughts. In the upcoming weeks I will elaborate further on them and look forward to your input.

AI (Artificial Intelligence)
Where would I be without talking about AI?
When you look at the image below, the Gartner Hype Cycle for AI in 2023, you see the potential coming on the left, with Generative AI at the peak.
Part of the hype comes from the availability of generative AI tools in the public domain, allowing everyone to play with them or use them. Some barriers are gone, but what does it mean? Many AI tools can make our lives easier, and there is for sure no threat if our job does not depend on standard practices.
AI and People
When I was teaching physics in high school, it was during the introduction of the pocket calculator, which replaced the slide rule.You need to be skilled to uyse the slide rule, now there was a device that gave immediate answers. Was this bad for the pupils?
If you do not know a slide rule, it was en example of new technology replacing old tools, providing more time for other details. Click on the image or read more about the slide rule here on Wiki.
Or today you would ask the question about the slide rule to ChatGPT? Does generative AI mean the end of Wikipedia? Or does generative AI need the common knowledge of sites like Wikipedia?
AI can empower people in legacy environments, when working with disconnected systems. AI will be a threat for to people and companies that rely on people and processes to bring information together without adding value. These activities will disappear soon and you must consider using this innovative approach.
During the recent holiday period, there was an interesting discussion about why companies are reluctant to change and implement better solution concepts. Initially launched by Alex Bruskin here on LinkedIn , the debate spilled over into the topic of TECHNICAL DEBT , well addressed here by Lionel Grealou.
Both articles and the related discussion in the comments are recommended to follow and learn.
AI and Sustainability
Similar to the introduction of Bitcoin using blockchain technology, some people are warning about the vast energy consumption required for training and interaction with Large Language Models (LLM), as Sasha Luccioni explains in her interesting TED talk when addressing sustainability.
She proposes that tech companies should be more transparent on this topic, the size and the type of the LLM matters, as the indicative picture below illustrates.

Carbon Emissions of LLMs compared
In addition, I found an interesting article discussing the pros and cons of AI related to Sustainability. The image below from the article Risks and Benefits of Large Language Models for the Environment illustrates nicely that we must start discussing and balancing these topics.
To conclude, in discussing AI related to sustainability, I see the significant advantage of using generative AI for ESG reporting.
ESG reporting is currently a very fragmented activity for organizations, based on (marketing) people’s goodwill and currently these reports are not always be evidence-based.
Data
The transformation from a coordinated, document-driven enterprise towards a hybrid coordinated/connected enterprise using a data-driven approach became increasingly visible in 2023. I expect this transformation to grow faster in 2024 – the momentum is here.
We saw last year that the discussions related to Federated PLM nicely converged at the PLM Roadmap / PDT Europe conference in Paris. I shared most of the topics in this post: The week after PLM Roadmap / PDT Europe 2023. In addition, there is now the Heliple Federated PLM LinkedIn group with regular discussions planned.
In addition, if you read here Jan Bosch’s reflection on 2023, he mentions (quote):
… 2023 was the year where many of the companies in the center became serious about the use of data. Whether it is historical analysis, high-frequency data collection during R&D, A/B testing or data pipelines, I notice a remarkable shift from a focus on software to a focus on data. The notion of data as a product, for now predominantly for internal use, is increasingly strong in the companies we work with
I am a big fan of Jan’s posting; coming from the software world, he describes the same issues that we have in the PLM world, except he does not carry the hardware legacy that much and, therefore, acts faster than us in the PLM world.
An interesting illustration of the slow pace to a data-driven environment is the revival of the PLM and ERP integration discussion. Prof. Jörg Fischer and Martin Eigner contributed to the broader debate of a modern enterprise infrastructure, not based on systems (PLM, ERP, MES, ….) but more on the flow of data through the lifecycle and an organization.
It is a great restart of the debate, showing we should care more about data semantics and the flow of information.
The articles: The Future of PLM & ERP: Bridging the Gap. An Epic Battle of Opinions! and Is part master in PLM and ERP equal or not) combined with the comments to these posts, are a must read to follow this change towards a more connected flow of information.
While writing this post, Andreas Lindenthal expanded the discussion with his post: PLM and Configuration Management Best Practices: Part Traceability and Revisions. Again thanks to data-driven approaches, there is an extending support for the entire product lifecycle. Product Lifecycle Management, Configuration Management and AIM (Asset Information Management) have come together.
PLM and CM are more and more overlapping as I discussed some time ago with Martijn Dullaart, Maxime Gravel and Lisa Fenwick in the The future of Configuration Management. This topic will be “hot”in 2024.
People
From the people’s perspective towards AI, DATA and SUSTAINABILITY, there is a noticeable divide between generations. Of course, for the sake of the article, I am generalizing, assuming most people do not like to change their habits or want to reprogram themselves.
Unfortunate, we have to adapt our skills as our environment is changing. Most of my generation was brought up with the single source of truth idea, documented and supported by science papers.
In my terminology, information processing takes place in our head by combining all the information we learned or collected through documents/books/newspapers – the coordinated approach.
For people living in this mindset, AI can become a significant threat, as their brain is no longer needed to make a judgment, and they are not used to differentiate between facts and fake news as they were never trained to do so
The same is valid for practices like the model-based approach, working data-centric, or considering sustainability. It is not in the DNA of the older generations and, therefore, hard to change.
The older generation is mostly part of an organization’s higher management, so we are returning to the technical debt discussion.

Later generations that grew up as digital natives are used to almost real-time interaction, and when applied consistently in a digital enterprise, people will benefit from the information available to them in a rich context – in my terminology – the connected approach.
AI is a blessing for people living in this mindset as they do not need to use old-fashioned methods to acquire information.
“Let ChatGPT write my essay.”
However, their challenge could be what I would call “processing time”. Because data is available, it does not necessarily mean it is the correct information. For that reason it remains important to spend time digesting the impact of information you are reading – don’t click “Like”based on the tittle, read the full article and then decide.
Experience is what you get, when you don’t get what you expect.
meaning you only become experienced if you learn from failures.
Sustainability
Unfortunately, sustainability is not only the last topic in alphabetic order, as when you look at the image below, you see that discussions related to sustainability are in a slight decline at C-level at the moment.
I share this observation in my engagements when discussing sustainability with the companies I interact with.
The PLM software and services providers are all on a trajectory of providing tools and an infrastructure to support a transition to a more circular economy and better traceability of materials and carbon emissions.
In the PLM Global Green Alliance, we talked with Aras, Autodesk, Dassault Systems, PTC, SAP, Sustaira, TTPSC(Green PLM) and more to come in 2024. The solution offerings in the PLM domain are available to start, now the people and processes.
For sure, AI tools will help companies to get a better understanding of their sustainability efforts. As mentioned before AI could help companies in understanding their environmental impact and build more accurate ESG reports.
Next, being DATA-driven will be crucial. As discussed during the latest PLM Roadmap/PDT Europe conference: The Need for a Governance Digital Thread.
And regarding PEOPLE, the good news is that younger generations want to take care of their future. They are in a position to choose the company to work for or influence companies by their consumer behavior. Unfortunately, climate disasters will remind us continuously in the upcoming decades that we are in a critical phase.
With the PLM Global Green Alliance, we strive to bring people together with a PLM mindset, sharing news and information on how to move forward to a sustainable future.
Mark Reisig (CIMdata – moderator for Sustainability & Energy) and Patrice Quencez (CIMPA – moderator for the Circular Economy) joined the PGGA last year and you will experience their inputs this year.
Conclusion
As you can see from this long post, there is so much to learn. The topics described are all actual, and each topic requires education, experience (success & failures) combined with understanding of the technology concepts. Make sure you consider all of them, as focusing on a single topic will not make move faster forward – they are all related. Please share your experiences this year—Happy New Year of Learning.
It might have been silent in the series of PLM and Sustainability … interviews where we as PLM Green Global Alliance core team members, talk with software vendors, implementers and consultants and their relation to PLM and sustainability. The interviews are still in a stage of exploring what is happening at this moment. More details per vendor or service provider next year.
Our last interview was in April this year when we spoke with Mark Reisig, Green Energy Practice Director & Executive Consultant at CIMdata. You can find the interview here, and at that time, I mentioned the good news is that sustainability is no longer a software discussion.
As companies are planning or pushed by regulations to implement sustainable strategies, it becomes clear that education and guidance are needed beyond the tools.
This trend is also noticeable in our PLM Green Global Alliance community, which has grown significantly in the past half year. While writing this post, we have 862 members, not all as active as we hoped. Still, there is more good news related to dedicated contributors and more to come in the next PGGA update.
This time, we want to share the interview with Erik Rieger and Rafał Witkowski, both working for Transition Technologies PSC, a global IT solution integrator in the PLM world known for their PTC implementation services.
I met them during the LiveWorx conference in Boston in May – you can read more about the conference in my post: The weekend after LiveWorx 2023. Here we decided to follow-up on GreenPLM/
GreenPLM
The label “GreenPLM” is always challenging as it could be considered green-washing. However, in this case, GreenPLM is an additional software offering that can be implemented on top of a PLM system, enabling people to make scientifically informed decisions for a more sustainable, greener product.
For GreenPLM, Rafal’s and Erik’s experiences are based on implementing GreenPLM on top of the PTC Windchill suite. Listen for the next 34 minutes to an educative session and learn.
You can download the slides shown in the recording here.
What I learned
- It was more a general educative session related to the relation PLM and Sustainability, focusing on the importance of design decisions – the 80 % impact number.
- Erik considers sustainability not a disruption for designers; they already work within cost, quality and time parameters. Now, sustainability is the fourth dimension to consider.
- Erik’s opinion is also reflected in the pragmatic approach of GreenPLM as an additional extension of Windchill using PTC Navigate and OSLC standards.
- GreenPLM is more design-oriented than Mendix-based Sustaira, a sustainability platform we discussed in this series – you can find the recording here.
Want to learn more?
Here are some links related to the topics discussed in our meeting:
Conclusions
With GreenPLM, it is clear that the focus of design for sustainability is changing from a vision (led by software vendors and environmental regulations) towards implementations in the field. Pragmatic and an extension of the current PLM infrastructure. System integrators like Transition Technologies are the required bridge between vision and realization. We are looking for more examples from the field.
Two more weeks to go – don’t miss this opportunity when you are in Europe
Click on the image to see the full and interesting agenda/
During May and June, I wrote a guest chapter for the next edition of John Stark’s book Product Lifecycle Management (Volume 2): The Devil is in the Details.
The book is considered a standard in the academic world when studying aspects of PLM.
Looking into the table of contents through the above link, it shows that understanding PLM in its full scope is broad. I wrote about it recently: PLM is Complex (and we have to accept it?), and Roger Tempest and others are still fighting to get the job as PLM Professional recognized Associate Yourself With Professional PLM.
To make the scope broader, John invited me to write a chapter about PLM and Sustainability, which is an actual topic in many organizations. As sustainability is my dedicated topic in the PLM Global Green Alliance (PGGA) core team, I was happy to accept this challenge.
This activity is challenging because writing a chapter on a current topic might make it outdated soon. For the same reason, I never wanted to write a PLM book as I wrote in my 2014 post: Did you notice PLM is changing?
The book, with the additional chapter, will be available later this year. I want to share with you in this post the topics I addressed in this chapter. Perhaps relevant for your organization or personal interests. Also, I am looking forward to learning if I missed any topics.
Introduction
The chapter starts with defining the context. PLM is considered a strategy supported by a connected IT infrastructure, and for the definition of sustainability, I refer to the relevant SDGs as described on our PGGA theme page: PLM and Sustainability

Next, I discuss two major concepts indissoluble connected with sustainability.
The Circular Economy
On a planet with limited resources and still a growing consumption of raw materials, we need to follow the concepts of the circular economy in our businesses and lives. The circular economy section addresses mainly the hardware side of the butterfly as, here, PLM practices have the most significant impact.
The circular economy requires collaboration among various stakeholders, including businesses, governments and consumers. It involves rethinking production processes and establishing new consumption patterns. Policies and regulations will push for circular economy patterns, as seen in the following paragraphs.
Systems Thinking
A significant change in bringing products to the market will be the need to change how we look at our development processes. Historically, many of these processes were linear and only focused on time to market, cost and quality. Now, we have to look into other dimensions, like environmental impact, usage and impact on the planet. As I wrote in the past Systems Thinking – a must-have skill in the 21st century?
Systems Thinking is a cognitive approach that emphasizes understanding complex problems by considering interconnections, feedback loops, and emergent properties. It provides a holistic perspective and explores multiple viewpoints.
Systems Thinking guides problem-solving and decision-making and requires you to treat a solution with a mindset of a system interacting with other systems.
Regulations
More sustainable products and services will be driven primarily by existing and upcoming regulations. In this section, I refer to the success of the CFC (ChloroFluorCarbon) emission reduction, leading to slowly fixing the hole in the Ozon layer. Current regulations like WEEE, RoHS and REACH are already relevant for many companies, and compliance with these regulations is a good exercise for more stringent regulations related to Carbon emissions and upcoming related to the Digital Product Passport.

Making regulatory compliance a part of the concept phase ensures no late changes are needed to become compliant, saving time and costs. In addition, making regulatory compliance as much as possible with a data-driven approach reduces the overhead required to prove regulatory compliance. Both topics are part of a PLM strategy.
In this context, see Lionel Grealou’s article 5 Brand Value Benefits at the Intersection of Sustainability and Product Compliance. The article has also been shared in our PGGA LinkedIn group.
Business
On the business side, the Greenhouse Gas Protocol is explained. How companies will have to report their Scope 1 and Scope 2 emissions and, ultimately, Scope 3 – see the image below for the details.
GHG reporting will support companies, investors and consumers to decide where to prioritize and put their money.
Ultimately, companies have to be profitable to survive in their business. The ESG framework is relevant in this context as it will allow investors to put their money not only based on short-term gains (as expected) but also on Environmental or Social parameters. There are a lot of discussions related to the ESG framework, as you might have read in Vincent de la Mar’s monthly newsletter, Sustainability & ESG Insights, which is also published in our PGGA group – a link below..
Besides ESG guidelines, there is also the drive by governments and consumers to push for a Product as a Service economy. Instead of owning products, consumers would pay for the usage of these products.
The concept is not new when considering lease cars, EV scooters, or streaming services like Spotify and Netflix. In the CIMdata PLM Roadmap/PDT Fall 2021 conference, we heard Kenn Webster explaining: In the future, you will own nothing & you will be happy.
Changing the business to a Product as a Service is not something done overnight. It requires repairable, upgradeable products. And business related, it requires a connected ecosystem of all stakeholders – the manufacturer, the finance company, and the operating entities.
Digital Transformation
All the subjects discussed before require real-time reporting and analysis combined with data access to compliance-related databases. More in the section related to Life Cycle Assessment. As I discussed last year in several conferences, a sustainability initiative starts with data-driven and model-based approaches during the concept phase, but when manufacturing and operating (connected) products in the field. You can read the entire story here: Sustainability and Data-Driven PLM – the Perfect Storm.

Life Cycle Analysis
Special attention is given in this chapter to Life Cycle Analysis, which seems to be a popular topic among PLM vendors. Here, they can provide tools to make a lifecycle assessment, and you can read an impression of these tools in a guest blog from Roger L. Franz titled PLM Tools to Design for Sustainability – PLM Green Global Alliance.
However, Lifecycle Analysis is not as simple. Looking at the ISO 14040 framework, which describes – having the right goals and scope in mind, allows you to do an LCA where the Product Category Rules (PCS) will enable companies to compare their products with others.
PCRs include the description of the product category, the goal of the LCA, functional units, system boundaries, cut-off criteria, allocation rules, impact categories, information on the use phase, units, calculation procedures, requirements for data quality, and other information on the lifecycle Inventory Phase.
So be aware there is more to do than installing a tool.
Digital Twin
This section describes the importance of implementing a digital twin for the design phase, allowing companies to develop, test and analyze their products and services first virtually. Trade-off studies on virtual products are much cheaper, and when they are done in a data-driven, model-based environment, it will be the most efficient environment. In my terminology, setting up such a collaboration environment might be considered a System of Engagement.
The second crucial digital twin mentioned is the digital twin from a product in operation where performance can be monitored and usage can be optimized for a minimal environmental impact. Suppose a company is able to create a feedback loop between its products in the field and its product innovation platform. In that case, it can benchmark its design models and update the product behavior for better performance.

The manufacturing digital twin is also discussed in the context of environmental impact, as choosing the right processes and resources can significantly affect scope 3 emissions.
The chapter finishes with the story of a fictive company, WePack, where we can follow the impact and implementations of the topics described in this chapter.
Conclusion
As I described in the introduction, the topic of PLM and Sustainability is relatively new and constantly evolving. What do you think? Did I miss any dimensions?
Feel free to contribute to our PLM Global Green Alliance LinkedIn group.
Last week I enjoyed visiting LiveWorx 2023 on behalf of the PLM Global Green Alliance. PTC had invited us to understand their sustainability ambitions and meet with the relevant people from PTC, partners, customers and several of my analyst friends. It felt like a reunion.
In addition, I used the opportunity to understand better their Velocity SaaS offering with OnShape and Arena. The almost 4-days event, with approximately 5000 attendees, was massive and well-organized.
So many people were excited that this was again an in-person event after four years.

With PTC’s broad product portfolio, you could easily have a full agenda for the whole event, depending on your interests.
I was personally motivated that I had a relatively full schedule focusing purely on Sustainability, leaving all these other beautiful end-to-end concepts for another time.
Here are some of my observations
Jim Heppelman’s keynote
The primary presentation of such an event is the keynote from PTC’s CEO. This session allows you to understand the company’s key focus areas.
My takeaways:
- Need for Speed: Software-driven innovation, or as Jim said, Software is eating the BOM, reminding me of my recent blog post: The Rise and Fall of the BOM. Here Jim was referring to the integration with ALM (CodeBeamer) and IoT to have full traceability of products. However, including Software also requires agile ways of working.
- Need for Speed: Agile ways of working – the OnShape and Arena offerings are examples of agile working methods. A SaaS solution is easy to extend with suppliers or other stakeholders. PTC calls this their Velocity offering, typical Systems of Engagement, and I spoke later with people working on this topic. More in the future.
- Need for Speed: Model-based digital continuity – a theme I have discussed in my blog post too. Here Jim explains the interaction between Windchill and ServiceMax, both Systems of Record for product definition and Operation.

- Environmental Sustainability: introducing Catherine Kniker, PTC’s Chief Strategy and Sustainability Officer, announcing that PTC has committed to Science Based Targets, pledging near-term emissions reductions and long-term net-zero targets – see image below and more on Sustainability in the next section.

- A further investment in a SaaS architecture, announcing CREO+ as a SaaS solution supporting dynamic multi-user collaboration (a System of Engagement)
- A further investment in the partnership with Ansys fits the needs of a model-based future where modeling and simulation go hand in hand.
You can watch the full session Path to the Future: Products in the Age of Transformation here.
Sustainability
The PGGA spoke with Dave Duncan and James Norman last year about PTC’s sustainability initiatives. Remember: PLM and Sustainability: talking with PTC. Therefore, Klaus Brettschneider and I were happy to meet Dave and James in person just before the event and align on understanding what’s coming at PTC.
We agreed there is no “sustainability super app”; it is more about providing an open, digital infrastructure to connect data sources at any time of the product lifecycle, supporting decision-making and analysis. It is all about reliable data.
Product Sustainability 101
On Tuesday, Dave Duncan gave a great introductory session, Product Sustainability 101, addressing Business Drivers and Technical Opportunities. Dave started by explaining the business context aiming at greenhouse gas (GHG) reduction based on science-based targets, describing the content of Scope 1, Scope 2 and Scope 3 emissions.
The image above, which came back in several presentations later that week, nicely describes the mapping of lifecycle decisions and operations in the context of the GHG protocol.
Design for Sustainability (DfS)
On Wednesday, I started with a session moderated by James Norman titled Design for Sustainability: Harnessing Innovation for a Resilient Future. The panel consisted of Neil D’Souza (CEO Makersite), Tim Greiner (MD Pure Strategies), Francois Lamy (SVP Product Management PTC) and Asheen Phansey (Director ESG & Sustainability at PagerDuty). You can find the topic discussed below:
Some of the notes I took:
- No specific PLM modules are needed, LCA needs to become an additional practice for companies, and they rely on a connected infrastructure.
- Where to start? First, understand the current baseline based on data collection – what is your environmental impact? Next, decide where to start
- The importance of Design for Service – many companies design products for easy delivery, not for service. Being able to service products better will extend their lifetime, therefore reducing their environmental impact (manufacturing/decommissioning)
- There Is a value chain for carbon data. In addition, suppliers significantly impact reaching net zero, as many OEMs have an Assembly To Order process, and most of the emissions are done during part manufacturing.
DfS: an example from Cummins
Next, on Wednesday, I attended the session from David Genter from Cummins, who presented their Design for Sustainability (DfS) project.
Dave started by sharing their 2030 sustainability goals:
- On Facilities and Operations: A reduction of 50 % of GHG emissions, reducing water usage by 30 %, reducing waste by 25 % and reducing organic compound emissions by 50%
- Reducing Scope 3 emissions for new products by 25%
- In general, reducing Scope 3 emissions by 55M metric tons.
The benefits for products were documented using a standardized scorecard (example below) to ensure the benefits are real and not based on wishful thinking.
Many motivated people wanted to participate in the project, and the ultimate result demonstrated that DfS has both business value for Cummins and the environment.
The project has been very well described in this whitepaper: How Cummins Made Changes to Optimize Product Designs for the Environment – a recommended case study to read.
Tangible Strategies for Improving Product Sustainability
The session was a dialogue between Catherine Kniker and Dave Duncan, discussing the strategies to move forward with Sustainability.
They reiterated the three areas where we as a PLM community can improve: Material choice and usage, Addressing Energy Emissions and Reducing Waste. And it is worth addressing them all, as you can see below – it is not only about carbon reduction.
It was an informative dialogue going through the different aspects of where we, as an engineering/ PLM community, can contribute. You can watch their full dialog here: Tangible Strategies for Improving Product Sustainability.
Conclusion
It was encouraging to see that at such an event as LiveWorx, you could learn about Sustainability and discuss Sustainability with the audience and PTC partners. And as I mentioned before, we need to learn to measure (data-driven / reliable data), and we need to be able to work in a connected infrastructure (digital thread) to allow design, simulation, validation and feedback to go hand in hand. It requires adapting a business strategy, not just a tactical solution. With the PLM Global Green Alliance, we are looking forward to following up on these.
NOTE: PTC covered the expenses associated with my participation in this event but did not in any way influence the content of this post – I made my tour fully independent through the conference and got encouraged by all the conversations I had.
We are happy to start the year with the next PLM Global Green Alliances (PGGA) series round: PLM and Sustainability.
Last year we spoke mainly with the prominent PLM software editors (Aras, Autodesk, Dassault Systèmes, PTC, SAP) and Sustaira (Sustainability platform – Siemens partner).
This time we talked with Mark Reisig, Sustainability and Green Energy Practice Director & Executive Consultant from CIMdata. The good news is that discussing a PLM strategy and Sustainability is no longer a software discussion.
With CIMdata’s sustainability offering introduced last year, it becomes clear that the topic of sustainability reached a broader level than the tools.
CIMdata
CIMdata is well known in the PLM domain, focusing on Market Analysis, Education, Research & Strategic Management Consulting, all related to PLM.
Last year, Mark joined CIMdata as Green Energy Practice Director & Executive Consultant. Listening to Mark, you will discover he has an exciting background, starting with the “Keeling Curve”, his early interest in oceanography and wind turbines, working with GE later in his career and many years active in the PLM domain.
Learn more from the 40 minutes discussion with Mark below.
You can download the slides shown during the recording HERE
What we have learned
CIMdata has been discussing and promoting a circular economy already for a long time. A sustainable future and a circular economy have been a theme in many of the PLM Roadmap & PDT conferences. It is a logical relation as implementing a circular strategy depends significantly on the product design approach.
CIMdata also combines Sustainability with the need to digitize the processes and data handled. A data-driven approach will allow companies to measure (and estimate) better their environmental impact.- CIMdata believes sustainability must be embedded in PLM for companies to reduce their product carbon footprint, and they must have greater visibility into their supply chain.
Mark mentions that focusing on a sustainable business model (product & business) is crucial for survival in the upcoming years, and this has increasingly landed at the board level of companies.- The major change has to be driven by the business. PLM vendors will not drive the change; they will align their portfolio offerings based on the market needs.
- It was clear Mark has a lot of experience in wind energy throughout his whole lifecycle 😊
Want to learn more
Mark already pointed to several valuable resources in our discussion to learn more. Here are the most important links related to CIMdata
- Sustainability and Green Energy Consulting Practice
Recent webinar: The Green Energy Transition and Sustainability from January 23, 2023- Upcoming webinar: Meeting Sustainability and Green Energy Transition Objectives: The Industrial Perspective, April 27, 2023, 11:00 AM EDT
Conclusions
Last year we discussed sustainability with the software vendors and their product offerings. They all mentioned the importance of a data-driven approach and education. CIMdata has broadened the available sustainability offering for companies by providing additional education and strategy support.
Education at all levels is essential to make sustainable decisions. Sustainable for the company’s business and, above all, sustainable for the planet.
I will be @Livework in Boston, aiming to discuss PLM and Sustainability on behalf of the PGGA with PTC thought leaders. Will you be there too?
In this post, I want to explain why Model-Based Systems Engineering (MBSE) and Sustainability are closely connected. I would claim sustainability in our PLM domain will depend on MBSE.
Can we achieve Sustainability without MBSE? Yes, but it will be costly and slow. And as all businesses want to be efficient and agile, they should consider MBSE.
What is MBSE?
The abbreviation MBSE stands for Model-Based Systems Engineering, a specialized manner to perform Systems Engineering. Look at the Wikipedia definition in short:
MBSE is a technical approach to systems engineering that focuses on creating and exploiting domain models as the primary means of information exchange rather than on document-based information exchange.
Model-Based fits in the digital transformation scope of PLM – from a document-based approach to a data-driven, model-based one. In 2018, I focused on facets of the model-based enterprise and related to MBSE in this post: Model-Based: System Engineering (MBSE).
My conclusion in that post was:
Model-Based Systems Engineering might have been considered as a discipline for the automotive and aerospace industry only. As products become more and more complex, thanks to IoT-based applications and software, companies should consider evaluating the value of model-based systems engineering for their products/systems.
I drew this conclusion before I focused on sustainability and systems thinking. Implementing sustainability concepts, like the Circular Economy, require more complex engineering efforts, justifying a Model-Based Systems Engineering approach. Let’s have a look.
If you want to learn more about why we need MBSE, look at this excellent keynote speech lecture from Zhang Xin Guo at the Incose 2018 conference below:
The Mission / the stakeholders
A company might deliver products to the market with the best price/quality ratio and regulatory compliance, perceived and checked by the market. This approach is purely focusing on economic parameters.
There is no need for a system engineering approach as the complexity is manageable. The mission is more linear, a “job to do,” and a limited number of stakeholders are involved in this process.

… with sustainability
Once we start to include sustainability in our product’s mission, we need a systems engineering approach, as several factors will push for different considerations. The most obvious considerations are the choice of materials and the optimizing the production process (reducing carbon emissions).
However, the repairability/serviceability of the product should be considered with a more extended lifetime vision.
What about upgradeability and reusing components? Will the customer pay for these extra sustainable benefits?
Probably Yes, when your customer has a long-term vision, as the overall lifecycle costs of the product will be lower.
Probably No if none of your competitors delivers non-sustainable products much cheaper.
As long as regulations will not hurt traditional business models, there might be no significant change.
However, the change has already started. Higher energy prices will impact the production of specific resources and raise costs. In addition, energy-intensive manufacturing processes will lead to more expensive materials. Combined with raising carbon taxes, this will be a significant driver for companies to reconsider their product offering and manufacturing processes.
The more expensive it becomes to create new products, the more attractive repairable and upgradable products will become. And this brings us to the concept of the circular economy, which is one of the pillars of sustainability.
In short, looking at the diagram – the vertical flow from renewables and finite materials from part to product to product in service leads ultimately to wasted resources if there are no feedback loops. This is the traditional product delivery process that most companies are using.
You can click on the image to the left to zoom in on the details.
The renewable loop on the left side of the diagram is the usage of renewables during production and the use of the product. The more we use renewables instead of fossil fuels, the more sustainable this loop will be. This is the area where engineers should use simulations to find the optimal manufacturing processes and product behavior. Again click on the image to zoom in on the details.
The right side of the loop, related to the materials, is where we see the options for repairable, serviceable, upgradeable, and even further refurbishment and recycling to avoid leakage of precious materials. This is where mechanical engineers should dominate the activities. Focussing on each of the loops and how to enable them in the product. Click on the image to see the relevant loops.
Looking at the circular economy diagram, it is clear that we are no longer talking about a linear process – it has become the implementation of a system. Systems Engineering or MBSE?
The benefits of MBSE
Developing products with the circular economy in mind is no longer a “job to do,” a simple linear exercise. Instead, if we walk down the systems engineering V-shape, there are a lot of modeling exercises to perform before we reach the final solution.
To illustrate the benefits of MBSE, let’s walk through the following scenario.
A well-known company sells lighting projects for stadiums and public infrastructure. Their current business model is based on reliable lighting equipment with a competitive price and range of products.
Most of the time, their contracts have clauses about performance/cost and maintenance. The company sells the products when they win the deal and deliver spare parts when needed.
Their current product design is quite linear – without systems engineering.
Now this company has decided to change its business model towards Product As A Service, or in their terminology LaaS (Lightening as a Service). For a certain amount per month, they will provide lighting to their customers, a stadium, a city, and a road infrastructure.
To implement this business model, this is how they used a Model-Based Systems Engineering approach.
Modeling the Mission
Before even delivering any products, the process starts with describing and analyzing the business model needed for Lightening as a Service.
Then, with modeling estimates about the material costs, there are exercises about the resources required to maintain the service, the potential market, and the possible price range.
It is the first step of using a model to define the mission of the service. After that, the model can be updated, adjusted, and used for a better go-to-market approach when the solution becomes more mature.
Part of the business modeling is also the intention to deliver serviceable and upgradeable products. As the company now owns the entire lifecycle, this is the cheapest way to guarantee a continuous or improved service over time.
Modeling the Functions
Providing Lighting as a Service also means you must be in touch with your installations in real time. Power consumption needs to be measured and analyzed in real-time for (predictive) maintenance, and the light-providing service should be as cheap as possible during operation.
Therefore LED technology is the most reliable, and connectivity functions need to be implemented in the solution. The functional design ensures installation, maintenance and service can be done in a connected manner (cheapest in operation – beneficial for the business).
Modeling the Logical components
As an owner of the solution, the design of the logical components of the lighting solution is also crucial. How to address various lighting demands efficiently? Modularity is one of the first topics to address. With modular components, it is possible to build customer-specific solutions with a reduced engineering effort. However, the work needs to be done by generically designing the solutions and focusing on the interfaces.
Such a design starts with a logical process and flow diagrams combined with behavior modeling. Without already having a physical definition, we can analyze the components’ behavior within an electrical scheme. Decisions on whether specific scenarios will be covered by hardware or software can be analyzed here. The company can define the lower-level requirements for the physical component by using virtual trade-offs on the logical models.
At this stage, we have used business modeling, functional modeling and logical modeling to understand our solution’s behavior.
Modeling the Physical product
The final stage of the solution design is to implement the logical components into a physical solution. The placement of components and interfaces between the components becomes essential. For the physical design, there are still a lot of sustainability requirements to verify:
- Repairability and serviceability – are the components reachable and replaceable? Reducing the lifecycle costs of the solution
- Upgradeability – are there components that can behave differently due to software choices, or are there components that can be replaced with improved functionality. Reducing the cost of creating entirely new solutions.
- Reuse & recyclable – are the materials used in the solution recyclable or reusable, reducing the cost of new materials or reducing the cost of dumping waste.
- RoHS/ REACH compliance
The image below from Zhang Xin Guo’s presentation nicely demonstrates the iterative steps before reaching a physical product
Before committing to a hardware implementation, the virtual product can be analyzed, behavior can be simulated, and it carbon impact can be calculated for the various potential variants.
The manufacturing process and energy usage during operation are also a part of the carbon impact calculation. The best performing virtual solution, including its simulations models, can be chosen for the realization to ensure the most environmentally friendly solution.
The digital twin for follow-up
Once the solution has been realized, the company still has a virtual model of the solution. By connecting the physical product’s observed and measured behavior, the virtual side’s modeling can be improved or used to identify improvement candidates – maintenance or upgrades. At this stage, the virtual twin is the actual twin of the physical solution. Without going deeper into the digital twin at this stage, I hope you also realize MBSE is a starting point for implementing digital twins serving sustainability outcomes.
The image below, published by Boeing, illustrates the power of the connected virtual and physical world and the various types of modeling that help to assess the optimal solution.
Conclusion
For sustainability, it all starts with the design. The design decisions for the product contribute for 80 % to the carbon footprint of the solution. Afterward, optimization is possible within smaller margins. MBSE is the recommended approach to get a trustworthy understanding and follow-up of the product’s environmental impact.
What do you think can we create sustainable products without MBSE?
We are happy to close the year with the first round of the PLM Global Green Alliances (PGGA) series: PLM and Sustainability.
We interviewed PLM-related software vendors in this series, discussing their sustainability mission and offering.
We talked with SAP, Autodesk, Dassault Systèmes, Sustaira and Aras and now with PTC. It was an exciting discussion, looking back at their Lifecycle Analysis (LCA) history and ending with a cliffhanger about what’s coming next year.
PTC
The discussion was with Dave Duncan, VP Sustainability at PTC, focusing on industrial Sustainability as well as PTC’s internal footprint reduction programs, joined by James Norman, who globally leads PTC’s Community of Practice for PLM and Design-for-Sustainability.
Interesting to notice from this discussion, listen to the introduction of Dave and James and their history with Sustainability long before it became a buzzword and then notice how long it takes till digital thread and digital twin are mentioned – enjoy the 38 minutes of interaction below
Slides shown during the interview combined with additional company information can be found HERE.
What we have learned
- It was interesting to learn that just before the financial crisis in 2008, PTC invested (together with James Norman) in lifecycle analysis. But, unfortunately, a focus on restoring the economy silenced this activity until (as Dave Duncan says) a little more than six months ago, when Sustainability is almost in the top 3 of every company’s agenda.
- Regulation and financial reporting are the current drivers for companies to act related to Sustainability.
- The digital thread combined with the notion of relying on data quality are transformational aspects.
- Another transformational aspect is connecting sustainability as an integrated part of product development instead of a separate marketing discipline.
- Early next year, we will learn more about the realization of the PTC Digital Twin.
Want to learn more
Here are some links to the topics discussed in our meeting:
- The Innovators Program
- The Cummins Case Study
- The PTC Digital Twin description
- The PTC ServiceMax announcement
Conclusions
It was great to conclude with PTC this year. I hope readers following this series: “The PLM Global Green Alliance meets …” has given a good first impression of where PLM-related vendors are heading regarding their support for a sustainable future.
We touched base with them, the leaders, and the experts in their organizations. We discussed the need for data-driven infrastructures, the relation with the circular economy and compliance.
Next year we plan to follow up with them, now looking more into the customer experiences, tools, and methodology used.
I hope you all remained curious after last week’s report from day 1 of the PLM Roadmap / PDT Europe 2022 conference in Gothenburg. The networking dinner after day 1 and the Share PLM after-party allowed us to discuss and compare our businesses. Now the highlights of day 2
The Power of Curiosity
We started with a keynote speech from Stefaan van Hooydonk, Founder of the Global Curiosity Institute. It was a well-received opener of the day and an interesting theme concerning PLM.
According to Stefaan, in the previous century, curiosity had a negative connotation. Curiosity killing the cat is one of these expressions confirming the mindset. It was all about conformity to the majority, the company, and curiosity was non-conformant.
The same mindset I would say we have with traditional PLM; we all have to work the same way with the same processes.
In the 21st century, modern enterprises stimulate curiosity as we understand that throughout history, curiosity has been the engine of individual, organizational, and societal progress. And in particular, in modern, unpredictable times, curiosity becomes important, for the world, the others around us and ourselves.
As Stefaan describes in his book, the Curiosity Manifesto, organizations and individuals can develop curiosity. Stefaan pushed us to reflect on our personal curiosity behavior.
- Are we really interested in the person, the topic I do not know or do not like?
- Are we avoiding curious steps out of fear? Fear for failing, judgment?
After Stefaan’s curiosity storm, you could see that the audience was inspired to apply it to themselves and their PLM mission(s).
I hope the latter – as here there is a lot to discover.
Digital Transformation – Time to roll up your sleeves
In his presentation, Torbjörn Holm, co-founder of Eurostep, addressed one of the bigger elephants in the modern enterprise: how to deal with data?
Thanks to digitization, companies are gathering ad storing data, and there seem to be no limits. However, data centers compete for electricity from the grid with civilians.
Torbjörn also introduced the term “Dark data – the dirty secret of the ICT sector. We store too much data; some research mentions that only 12 % of the data stored is critical, and the rest clogs up on some file servers. Storing unstructured and unused data generates millions of greenhouse gasses yearly.
It is time for a data cleanup day, and inspired by Torbjörn’s story, I have already started to clean up my cloud storage. However, I did not touch my backup hard disks as they do not use energy when switched off.
Further, Torbjörn elaborated that companies need to have end-to-end data policies. Which data is required? And in the case of contracted work or suppliers, data is crucial.
Ultimately companies that want to benefit from a virtual twin of their asset in operation need to have processes in place to acquire the correct data and maintain the valid data. Digital twins do not run on documents; as mentioned in some of my blog posts, they need accurate data.
Torbjörn once more reminded us that the PLCS objective is designed for that.
Heterogeneous and federated PLM – is it feasible?
One of the sessions that upfront had most of my attention was the presentation from Erik Herzog, Technical Fellow at Saab Aeronautics and Jad El-Khoury, Researcher at the KTH/Royal Institute of Technology.
Their presentation was closely related to the pre-conference workshop we had organized by Erik and Eurostep. More about this topic in the future.
Saab, Eurostep and KTH conducted a research project named Helipe to analyze and test a federated PLM architecture. The concept was strongly driven by engineering. The idea is shown in the images below.
First are the four main modular engineering environments; in the image, we see mechanical, electrical, software and engineering environments. The target is to keep these environments as standard as possible towards the outside world so that later, an environment could be swapped for a better environment. Inside an environment, automation should provide optimal performance for the users.
In my terminology, these environments serve as systems of engagement.
The second dimension of this architecture is the traceability layer(s) – the requirements management layer, the configuration item structures, change control and realization structures.
These traceability structures look much like what we have been doing with traditional PLM, CM and ERP systems. In my terminology, they are the systems or record, not mentioned to directly serve end-users but to provide traceability, baselines for configuration, compliance and more.
The team chose the OSLC standard to realize these capabilities. One of the main reasons because OSLC is an existing open standard based on linked data, not replicating data. In this way, a federated environment would be created with designated connections between datasets.
Jad El-Koury demonstrated how to link an existing requirement in Siemens Polarion to a Defect in IBM ELM and then create a new requirement in Polarion and link this requirement to the same defect. I never get excited from technical demos; more important to learn is the effort to build such integration and its stability over time. Click on the image for the details
The conclusions from the team below give the right indicators where the last two points seem feasible.
Still, we need more benchmarking in other environments to learn.
I remain curious about this approach as I believe it is heading toward what is necessary for the future, the mix of systems of record and systems of engagement connected through a digital web.
The bold part of the last sentence may be used by marketers.
Sustainability and Data-driven PLM – the perfect storm
For those familiar with my blog (virtualdutchman.com) and my contribution to the PLM Global Green Alliance, it will be no surprise that I am currently combining new ways of working for the PLM domain (digitization) with an even more hot topic, sustainability.
More hot is perhaps a cynical remark.
In my presentation, I explained that a model-based, data-driven enterprise will be able to use digital twins during the design phase, the manufacturing process planning and twins of products in operation. Each twin has a different purpose.
The virtual product during the design phase does not have a real physical twin yet, so some might say it is not a twin at this stage. The virtual product/twin allows companies to perform trade-offs, verification and validation relatively fast and inexpensively. The power of analyzing this virtual twin will enable companies to design products not only at the best price/performance range but even as important, with the lowest environmental impact during manufacturing and usage in the field.
As the Boeing diamond nicely shows, there is a whole virtual world for digital twins. The manufacturing digital twin allows companies to analyze their manufacturing process and virtually analyze the most effective manufacturing process, preferably with the lowest environmental impact.
For digital twins from a product in the field, we can analyze its behavior and optimize performance, hopefully with environmental performance indicators in mind.
For a sustainable future, it is clear that we need to implement concepts of the circular economy as the earth does not have enough resources and renewables to support our current consumption behavior and ways of living.
Note: not for everybody on the globe, a quote from the European Environment Agency below:
Europe consumes more resources than most other regions. An average European citizen uses approximately four times more resources than one in Africa and three times more than one in Asia, but half of that of a citizen of the USA, Canada, or Australia
To reduce consumption, one of the recommendations is to switch the business model from owning products to products as a service. In the case of products as a service, the manufacturer becomes the owner of the full product lifecycle. Therefore, the manufacturer will have business reasons to make the products repairable, upgradeable, recyclable and using energy efficiently, preferably with renewables. If not, the product might become too expensive; fossil energy will be too expensive as carbon taxes will increase, and virgin materials might become too expensive.
It is a business change; however, sustainability will push organizations to change faster than we are used to. For example, we learned this week that the peeking energy prices and Russia’s current war in Ukraine have led to strong investments in renewables.
As a result, many countries no longer want to depend on Russian energy. The peak of carbon emissions for the world is now expected in 2025.
(Although we had a very bad year so far)
Therefore, my presentation concluded that we should use sustainability as an additional driver for our digital transformation in the PLM domain. The planet cannot wait until we slowly change our traditional working methods.
Therefore, the need for digital twins to support sustainability and systems thinking are the perfect storm to speed up our digitization projects.
You can find my presentation as usual, here on SlideShare and a “spoken” version on our PGGA YouTube channel here
Digitalization for the Development and Industrialization of Innovative and Sustainable Solutions
This session, given by Ola Isaksson, Professor, Product Development & Systems Engineering Design Research Group Leader at Chalmers University, was a great continuation on my part of sustainability. Ola went deeper into the aspects of sustainable products and sustainable business models.
The DSIP project (Digital Sustainability Implementation Package – image above) aims to help companies understand all aspects of sustainable development. Ola mentioned that today’s products’ evolution is insufficient to ensure a sustainable outcome. Currently, not products nor product development practices are adequate enough as we do not understand all the aspects.
For example, Ola used the electrification process, taking the Lithium raw material needed for the batteries. If we take the Nissan Leaf car as the point of measure, we would have used all Lithium resources within 50 years.
Therefore, other business models are also required, where the product ownership is transferred to the manufacturer. This is one of the 9Rs (or 10), as the image shows moving from a linear economy towards a circular economy.
Also, as I mentioned in my session, Ola referred to the upcoming regulations forcing manufacturers to change their business model or product design. All these aspects are discussed in the DSIP project, and I look forward to learning the impact this project had on educating and supporting companies in their sustainability journey.
A day 2 summary
We had Bernd Feldvoss, Value Stream Leader PLM Interoperability Standards at Airbus, reporting on the progress of the A&D action group focusing on Collaboration. At this stage, the project team has developed an open-service Collaboration Management System (CMS) web application, providing navigation through the eight-step guidelines and offering the potential to improve OEM-supplier collaboration consistency and efficiency within the A&D community.
We had Henrik Lindblad, Group Leader PLM & Process Support at the European Spallation Source, building and soon operating the world’s most powerful neutron source, enabling scientific breakthroughs in research related to materials, energy, health and the environment. Besides a scientific breakthrough, this project is also an example of starting with building a virtual twin of the facility from the start providing a multidisciplinary collaboration space.
Conclusion
I left the conference with a lot of positive energy. The Curiosity session from Stefaan van Hooydonk energized us all, but as important for our PLM domain, I saw the trend towards more federated PLM environments, more discussions related to sustainability, and people in 3D again. So far, my takeaways this time. Enough to explore till the next event.







































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