Did I choose the wrong job? Busy times still and the past 15 years I have focused on PLM and every year I had the feeling there was progress in the understanding and acceptance for PLM. Although the definition of PLM is a moving target, there are probably thousands of PLM experts around the world. From my recent blog posts, the past two years you might share my opinion that PLM is changing from an engineering, document-centric system towards a beyond PLM approach where a data-driven, federated platform leads to (yet unknown) benefits.
So where to draw the border of PLM?
Is there a possibility that somewhere a disruptive approach will redefine PLM again? PLM is considered complex (I don´t think so). The complexity lies first of all in the rigidness of PLM systems not being able to excite people. Next the desires from implementers to provide services to satisfy users and, as a result, make it more complicated. Finally and the most important reason the lack of understanding that implementing PLM requires a business change.
Change (don´t mention the word), which does not happen overnight.
Oleg Shilovitsky wrote about PLM and organizational change. He is leaving it for further discussion if the difficulty is related to the PLM technology or the resistance towards change for people in business. Read his conclusion:
Change is hard. We should re-think the way we implement PLM and exclude process alignment from PLM implementation. Stop changing people and stop forcing people to take complicated decisions during PLM sales process. Future PLM products will become a foundation for agile change management that will be done by companies.
Edward Lopategui is even more provocative in his blog post: The PLM Old Fart Paradox. Have a read of his post including the comments. Edward is somehow sharing the same belief, stating PLM has an identity crisis
PLM has an identity crisis. Talking PLM at a random networking event tends to engender one of two reactions. The first is from anyone who recognizes the acronym, spent 5 years consulting for company X, and begins a vigorous head-nod that instills fear their neck may unhinge in agreement. The other reaction is quite the opposite; you can almost sense a capillary dilation of the so-called blush response. Fluctuation of the pupil… Involuntary dilation of the iris… it’s the Voight-Kampff test for interest expiring at the mere utterance of the acronym. You don’t get this kind of reaction when you talk Cloud or Internet of Things, which while overused, tend to at least solicit questions and interest among the uninitiated. There’s public relations work to be done.
Both Oleg and Edward believe that new technology is needed to overcome the old PLM implementation issues: a need for change, a need to break down the silos.
Meanwhile in Europe
Meanwhile in Europe, an international research foundation for PLM (http://www.plm-irf.org/) has been initiated and is making itself heard towards the United States. What is the mission of this research foundation? To define the future of PLM. Read the opening statement:
The PLM International Research Foundation (PLM-IRF) initiative aims to establish a central mechanism to support global research into the most advanced future capabilities of PLM.
This is the first initiative ever to ask the question:
What research does the world need, to achieve the future PLM capabilities that the world wants?”
This simple question highlights that fact that the PLM industry needs coherent view of the future. Without a clear sense of direction, PLM development is likely to fall far short of what it could be.
I consider this as a mission impossible. In May this year I will be blogging for seven years about PLM and looking back to my early posts the world was different. Interesting some of the predictions (PLM in 2050 – predictions done in 2008) I made in the past are still valid however for every right prediction there might be a wrong one too.
And now this International Research Foundation is planning to define what PLM should offer in the future?
What happens if companies do not agree and implement their business approach? It reminded me of a keynote speech given by Thomas Schmidt (Vice President, Head of Operational Excellence and IS – ABB’s Power Products Division) at PLM Innovation 2012 (my review here). Thomas was challenging the audience explaining what ABB needed. Quoting Thomas Schmidt:
“And if you call this PLM, it is OK for me. However, current PLM systems do not satisfy these needs.”
So you can imagine the feeling I got: PLM has an identity crisis.
Or do I have an identity crisis?
I believe we are in a transition state where companies have to redefine their business. I described this change in my earlier post: From Linear to fast and circular. Implementing this approach first of all requires a redefinition of how organizations work. Hierarchical and siloed organizations need to transform towards flat, self-adapting structures in order to become more customer-centric and reactive to ever faster-changing market needs.
For that reason, I was surprised by a presentation shared by Chris Armbruster that same week I read Oleg´s and Edward´s posts. In many ways, Chris and I come from the opposite sides of PLM.
My background European, with a classical start from engineering, a focus on the mid-market. Chris according to his Slideshare info, US-based, Supply Chain Executive and focus on the Fortune 500.
Have a look at Chris´s presentation – rethinking business for Exponential times. It is amazing that two persons not connected at all can come to the same conclusions.
This should be an indication there is a single version of the truth!
Conclusion:
You might say PLM has an identity crisis. We do not need a better definition of PLM to solve this. We need to change our business model and then define what we need. PLM, ERP, SLM, MES, SCM, ….. There are enough unused TLAs for the future. And I am still happy with my job.
… and you ? Looking for a new job or changing too ?
3 comments
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April 20, 2015 at 10:58 am
yoannmaingon
Great post Jos !
I’m just filling somehow the same. I’ve spent the last 6 years in PLM without much dealing with CAD. I deal a lot with BOMs, Change Management, Product Innovator projects, Cost roll-up, suppliers quote management, inter-systems communication, data-quality,… On one side it’s nice because I don’t have to exact same projects, so I’m not ready to be bored, but it feels like I came in here for a more standardize value proposition.
On your comparison with Cloud and IoT. I feel like these two stuff are initially simple (cloud=virtualization, IoT any object connected with an IP address), and a lot of stories and example have been built on this, and also it affects anyone’s daily life. Product Lifecycle Management, is initially very broad, SLM, ALM, Fashion PLM, Industrial PLM, we are based on the same concepts or same targets, but these markets are really differentiated.
I agree with you regarding this PLM-IRF, with 65 answers from 12 countries for their first survey, it clearly shows that they will not have an impact and gather enough people.
I believe that the key to this will be provided by a mix of standards and technologies. More and more we answer PLM projects without a PLM solution, we answer with ESB, MDM and some simple custom user interfaces. And we are looking into how can we help our customers to get closer to standards without making it a nightmare.
Thanks Yoann for your feedback and I agree as you describe it PLM is covering such a wide area of business domains that it is hard to define a standard. Still I am dreaming (and hoping) that in the same manner as the open internet we will have an open way to support communication between systems (platforms) – a fist difficult step is already to agree on a kind of common data model – as we know commonality exists between industries however it is not that obvious if your are an industry expert.
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April 28, 2015 at 11:54 pm
Ed Lopategui (@elopategui)
Hi Jos always love your thoughtful posts, thanks for including mine. My point about the PLM identity crisis is not to go through some abstract definition exercise (again) it’s more about situational awareness. Right now, there’s an explosion of technology innovators in startup land. But the vast majority of them have no knowledge or little interest in the problems we’ve been fighting in the PLM space for quite some time. The age distribution in PLM discussion is an outward sign, a leading indicator of trouble. Meanwhile the enterprise technology world is getting further and further behind – innovators are bringing technologies in with little to no regard to what we might consider established enterprise paradigms, like PLM, ERP or ECM. There’s an opportunity here that is being missed. That youthful energy (call it innovation, disruption, whatever you like) needs to be directed at the heart of the problems that we have spent a long time understanding in detail.
I’ll be writing about on this particular topic in more detail with a series of paradox solution posts, the first of which I put up today.
http://eng-eng.com/the-plm-old-fart-solutions-perspective/
Look for more soon.
Ed, I enjoy the way you address my aging live as PLM consultant surrounded by old fart solutions. For me it becomes clear that change has to come from a new generation of managers, as currently the PLM scope and usage is dictated by a management that often talks about control and efficiency related to current processes. They have to learn the benefits of a fast and circular business as described in one of my previous blog post – if this new business needs traditional PLM, we will have to see. The challenges to solve this are there for every impacted employee – young, young & smart and others 🙂
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May 15, 2015 at 11:40 pm
Dieter de Vroomen (@DieterDeVroomen)
No identity crises, not for PLM, neither for Jos. These questions usually indicate the next step of insight. I am curious what will show up.
Thanks positive guru Dieter !
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